Performance Management

 
Photo by Jason Strull on Unsplash

Work from Home and Job Satisfaction: It’s Complicated

Idea posted: March 2022
  • Leadership & Change
  • Learning & Behaviour

Many factors, including compensation, occupation, and perhaps most importantly, the workplace environment can influence whether or not working from home increases job satisfaction or an employees’ intention to leave their jobs. 

Idea #817
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Jean of Arc at the siege of Paris, Jozef Van Lerius, c.1860 (Source: Wikimedia Commons)

Leadership Communication Changes Attitudes on Failure

Idea posted: March 2021
  • Leadership & Change

Words matter. Top management can help employees overcome the fear of failure that can undermine their performance by communicating that failure is a natural part of learning.

Idea #815
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Gary Plant Tubular Alloy Steel Corporation (Source: Wikimedia Commons)

Men Continue to Have the Best Tasks in the Workplace

Idea posted: December 2021
  • CSR & Governance
  • Leadership & Change
  • Learning & Behaviour

A study of gender disparity in the workplace since 1991 disputes the brawn vs. brain concept in which men continue to dominate physical tasks, while women are increasing their presence in intellectual tasks. Gender gaps persist in the workplace, especially in male-dominated jobs.

Idea #807
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The Fall of Icarus, Jacob Peter Gowy, c.1636 (Courtesy Museo del Prado, Madrid)

Setting High Performance Expectations Can Lead to Failure

Idea posted: December 2020
  • Leadership & Change

While high external performance expectations often improve performance, they can also have the opposite effect. Research shows that high-performance expectations can increase the embarrassment of those who experience early setbacks, reducing their motivation to persist and leading, ultimately, to failure.

Idea #782
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Why Performance Improvements Don’t Lead to Higher Trust

Idea posted: April 2020
  • Leadership & Change
  • Marketing
  • Operations
Institutions: Henley Business School

Although a health care organization improved its services significantly, and its reputation as a result, key stakeholders continued to mistrust the organization. A research study based on in-depth interviews revealed the disconnect between transactional-driven reputation and relational-driven trust.

Idea #761
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Bob Chapman - Proving the Benefits of People-Centred Leadership

Bob Chapman is the CEO of Barry-Wehmiller Inc and author, with Raj Sisodia, of the best-selling book 'Everybody Matters' that describes the story of how he inherited a failing organisation and after several years unsuccessfully applying traditional cost-cutting methodologies to turn it around, he pivoted after a couple of epiphany moments, to a leadership approach and set of values that focuses on the employees rather than the products. The results have been both transformatory for the business and life-changing for many employees.

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Photo by Joshua Hoehne on Unsplash

Why Performance Improvements Don’t Lead to Higher Trust

Idea posted: January 2020
  • Leadership & Change
  • Marketing
  • Operations
Institutions: Henley Business School

Although a health care organization improved its services significantly, and its reputation as a result, key stakeholders continued to mistrust the organization. A research study based on in-depth interviews revealed the disconnect between transactional-driven reputation and relational-driven trust.

Idea #761
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Photo by Austin Distil on Unsplash

How More Customer Contact Creates a More Energetic, Motivated and United Workforce

Idea posted: October 2019
  • Leadership & Change
  • Learning & Behaviour
  • Marketing

Inspiring the human desire to help others, customer contact sparks the collective energy of employees, leading to better company performance. Transformational leadership is vital, however, to capture the benefits of customer contact.

Idea #751
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Management Matters Most for Corporate Performance

Idea posted: July 2019
  • Leadership & Change

The largest survey ever conducted of management practices in U.S. firms confirms that structured performance-oriented management practices and techniques are vital to corporate performance — and that the extent to which firms integrate these management practices and techniques varies widely.

Idea #744
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Photo by rawpixel.com from Pexels

Authentic Leaders Inspire Creativity, Organizational Citizenship and Performance

Idea posted: April 2019
  • Leadership & Change
  • Learning & Behaviour

A new study confirms that authentic leadership inspires creativity, organizational citizenship and individual performance. The study also explores how creativity and organizational citizenship explains the impact of authentic leadership on individual performance.

Idea #737
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