Career Development

 
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Success Keys for Women in the Finance Sector

Idea posted: September 2021
  • CSR & Governance
  • Leadership & Change
  • Learning & Behaviour

A qualitative study, based on interviews and roundtable discussions with 79 women in the financial sector, identifies 10 action steps companies can take to encourage and enable women to overcome gender barriers to promotions and leadership positions.

Idea #802
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How Women Leaders Overcome Conflicting Expectations

Idea posted: March 2021
  • CSR & Governance
  • Leadership & Change
  • Learning & Behaviour

Societal expectations concerning gender and leadership attributes pull women leaders in opposite directions: if strong, they are criticized for not being empathetic or likeable; if empathetic, they are criticized for not being strong enough. The best women leaders thrive by managing these tensions through a paradox mindset.

Idea #788
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Which Individuals Benefit Most From Coaching

Idea posted: February 2021
  • Learning & Behaviour

The individual personalities of coachees impact the success of coaching interventions. Individuals who are open to the new and the different, who have low self-esteem and other low core self evaluations, or who tend to set goals focused on avoiding failure are those more likely to benefit from coaching.

Idea #785
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Mentoring Programs for Women to Overcome Workplace Challenges

Idea posted: September 2020
  • Leadership & Change
  • Learning & Behaviour

Women mentors and mentees both benefit from their involvement in mentoring programs, acquiring a range of cognitive, skill-based, and affective-related learning — and to a lesser extent social networking skills.

Idea #774
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Building and Maintaining Mentoring Relationships

Idea posted: August 2020
  • Learning & Behaviour

Based on his research, University of Texas professor Richard Reddick lays out the keys to successful mentoring relationships.

Idea #773
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The Emotional Challenge of Customer Service

Idea posted: January 2019
  • Learning & Behaviour

While high emotional intelligence helps people succeed in emotional labour jobs (where managing one’s emotions and the emotions of others is key), a variety of EI competencies are particularly important for customer service personnel.

Idea #726
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Elena Botelho on What Makes a CEO

Podcast Recorded: April 2018
  • Emotional Behaviour
  • Learning & Behaviour
  • Leadership & Change
  • CSR & Governance
Podcast Guest: Elena Botelho

Elena Botelho grew up in Azerbaijan and Russia in a family of mathematicians and earned her MBA from Wharton. She has advised more than 200 CEOs and boards over two decades, first as a strategy consultant with McKinsey and currently as a partner at the consultancy ghSMART. She leads the CEO Genome Project - a collaboration between ghSMART and some leading universities, including Chicago and NYU that has analysed the largest CEO data set to identify the key characteristics that make up successful business bosses - which she discusses with Roddy Millar in this conversation.

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Robin Kermode on Speaking so People Listen

Whether you are making a sales presentation, leading a team, explaining a strategy to the Board, the sound of your voice, regardless of the words you are saying, carries a message to your listeners. Robin Kermode is a stage and screen actor who is now one of Europe's leading communications coaches, working with senior politicians, executives, entrepreneurs and media personalities. In this podcast with Roddy Millar he discusses how everyone can practice to ensure they bring their authentic voice to the fore when big occasions often make us try to sound different.

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Unscaled

Book Published: March 2018
  • Innovation & Entrepreneurship
  • CSR & Governance
  • Operations
  • Learning & Behaviour
Authors: Heman Taneja with Kevin Maney

The underlying ethos of General Catalyst's investment approach in new ventures is the root of this book: the economy of the future is built on 'unscaled' organizations. The 20th century saw organizations grow based upon their ability to integrate vertically and scale accordingly. From Henry Ford's Model T onward the focus was about serving mass markets with high quality but standardized products. Almost anyone could buy a car once the Model T started rolling off the production line - but it had to be black, and so it continued across the century and the industrial sectors. The arrival of...

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Crack the C-Suite Code

Book Published: March 2018
  • Learning & Behaviour
  • Leadership & Change
Authors: Cassandra Frangos

At the other end of the management journey from 'How Did I Not See This Coming' this book is aimed at those executives with a steely eye on reaching the C-Suite, for whatever personal reasons they may have. The C-Suite, those senior executives roles beginning Chief, like CEO or CFO, are the coveted positions at the top of organizations. They tend to be the highest paid, but more symbollically indicate the holder has reached the top-most rungs of the executive ladder. They are as such the target...

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