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The Wanderer above the Sea of Fog, Caspar David Friedrich, 1818, Kunsthalle, Hamburg

Body Language: Power Poses That Get Lost in Translation

Idea posted: December 2013
  • CSR & Governance
  • Leadership & Change
  • Learning & Behaviour
  • Marketing

Expansive postures and gestures — leaning forward, standing tall with arms outstretched, etc — are considered part of the ‘body language’ of power. They make the ‘actor’ feel more positive and focused and they communicate confidence and authority to the observer. But not all of them ‘travel well’ or cross cultural boundaries. Recent research suggests leaders should stop and think before striking a ‘powerful pose’.

Idea #278
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Women jumping in the water

Business Relationships: Test the Water or Take a Leap of Faith?

Idea posted: March 2013
  • Leadership & Change
  • Learning & Behaviour
  • Marketing

Professional relationships built slowly and consistently over time are more likely, in the long run, to be more stable, robust and cohesive. When embarking on a new relationship with a client, co-worker, or employee - we can fast-track that solidarity with early, frequent and consistent interactions to create a sense of momentum.

Idea #002
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Source: Pexels

Consumers Reject New Products To Stay In Control

Idea posted: April 2018
  • Learning & Behaviour
  • Marketing

A recent study confirms that consumers’ desire for control over their lives can act as a psychological barrier to the acceptance of new or innovative products. However, framing a new product as increasing consumer control can eliminate this barrier.

Idea #701
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Supper at Emmaus, Caravaggio, 1600, National Gallery London

Gaining Influence through Listening

Idea posted: January 2013
  • Leadership & Change
  • Learning & Behaviour

We can process language at 300 to 500 words per minute; however, most people speak around 100 words per minute. The extra brain capacity makes it difficult to manage our attention: Listening is difficult. It’s a discipline and a skill and those who have it are more likely to conduct influence, to persuade, and negotiate successfully. Here’s why you need to, and how you can: gain influence by listening

Idea #077
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Minority superhero, State Dept./Doug Thompson (Source: Wikimedia Commons)

How 'Power Recall' Is an Effective Technique When Easy

Idea posted: July 2017
  • Learning & Behaviour

Recalling a past experience of power does not always have the intended effect of making people feel more powerful. A new study indicates that the effort required to recall the power episode may be the reason this technique can fail. 

Idea #662
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People with children stand in queue to oceanarium at shopping mall RIO at Moscow Dmitrovsky highway

How Checkout Lines Affect Consumer Purchases

Idea posted: July 2013
  • Learning & Behaviour
  • Marketing
  • Operations

While retailers know that lines or queues are inevitable, new research shows just how much impact a long line can have on purchase behavior. The research, conducted by a team from Duke University’s Fuqua School of Business and Columbia Business School, also demonstrates that, contrary to the accepted wisdom, short lines each served by one checkout clerk is better than one line served by several clerks.

Idea #169
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An umpire: Australia v World XI, Sydney Cricket Ground, 2005 (Source: Wikimedia Commons)

How People React to the Fairness of Decisions: Trust Makes a Difference

Idea posted: February 2016
  • Leadership & Change
  • Learning & Behaviour

Perceived fairness, whether of the outcome or procedural fairness, impacts on how people react to decisions. New research shows that the level of trust in decision makers sets expectations that significantly influence this interaction of outcome and procedural fairness.

Idea #583
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Louis Vuitton store, HK Landmark, Hong Kong (Source: Wikimedia Commons)

How Practical Features Sell Luxury Products

Idea posted: January 2018
  • Learning & Behaviour
  • Marketing

New research reveals that buyers of hedonistic, luxurious products often feel guilty about their indulgent purchase — but that bundling even a small utilitarian feature with the product can assuage this guilt and make consumers more likely to buy and increase willingness to pay.

Idea #687
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The Voyage of St. Brendan the Navigator, according to legend this famed traveller reached North America between 512 and 530 AD

How Travelling Abroad Builds Trust and Tolerance

Idea posted: March 2014
  • CSR & Governance
  • Learning & Behaviour
  • Operations

The idea that travel can be important for personal development and ‘growth’ is well established. Spending time overseas can ‘broaden the mind’ — not only by increasing knowledge but also by reducing xenophobia. The maximum benefits, however, might depend on breadth as well as depth of experience. Recent empirical research finds a causal link between the ability to trust and accept others and exposure to a diverse range of ‘out groups’.

Idea #335
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Australian Recruitment Poster, World War 2 (Source: Wikimedia)

Leveraging Cyclical Unemployment for a Stronger Workforce

Idea posted: April 2013
  • CSR & Governance
  • Finance
  • Learning & Behaviour

What can we learn from an analysis of the compositional changes in the pool of unemployed over the years? This Idea demonstrates that during recessions, the pool of unemployed shifts disproportionately towards workers with high wages. Unfortunately for the companies letting them go, these are usually also the most productive employees too, but for savvy HR executives that are able to hire them, it could mean great additions to their organization’s workforce.

Idea #094
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Barney Oldfield's Race for a Life, 1913, Mack Sennett & Mabel Normand

Matching Decisions to Decision-Makers: via Our Testosterone Levels

Idea posted: January 2013
  • CSR & Governance
  • Leadership & Change
  • Learning & Behaviour

Hormones can play a role in decision-making, particularly testosterone, which when present in high levels can lead to more utilitarian decisions being made. In a study where participants were made to answer philosophical questions involving morality, high-testosterone individuals were consistently more willing to endorse a difficult decision, if there was some ‘greater good’ involved. On the other hand, this made them more likely to violate a moral norm in doing so. So can we match decisions to decision-makers based on an individual’s chemical make-up?

Idea #043
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The ladies' egg & spoon race, Picklescott Village Fete & Sports Day 1963 (Source: Picklescott.org.uk)

Motivation by Last Place Aversion

Idea posted: June 2013
  • Finance
  • Leadership & Change
  • Learning & Behaviour

Nobody wants to fail, and being in last place is the worst of failures. New research reveals, however, that the aversion to last place is a powerful driving factor in many decisions, which might offer unexpected opportunities for business.

Idea #155
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Multiculturalism by Monisha Pushparaj (Source: Wikimedia Commons)

Multicultural Experience: Better Performance, Better Job Prospects

Idea posted: March 2014
  • CSR & Governance
  • Learning & Behaviour
  • Operations

The ability to process complex information and synthesize opposing ideas is associated with creativity and, by extension, increased professional opportunities and better job prospects. A multicultural environment can help build it — but only if people engage psychologically with others. The capacity to ‘integrate’ differing perspectives comes from interaction not observation.

Idea #340
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Mary Marvel, the world's mightiest girl, Marvel Comics, illustrator Jack Binder, 1941 (Source: Wikimedia Commons)

Priming Power to Influence and Persuade

Idea posted: December 2013
  • Learning & Behaviour

New research confirms that simply remembering a personal experience with power can increase a person’s appearance of confidence, command and persuasiveness in either the written form or a face-to-face meeting. The researchers focused on job application and interview settings, but the findings can easily apply to a variety of situations.

Idea #289
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Washington Crossing the Delaware, Emanuel Leutze, 1851

Resolute Leadership, Coordination and Corporate Culture

Idea posted: February 2013
  • Strategy
  • CSR & Governance
  • Leadership & Change
  • Learning & Behaviour

Resoluteness is often a term used to describe people in battle, moving forward in an unwavering, purposeful way. Now, research indicates that this trait is useful in an organizational setting too; resolute leaders are better equipped to coordinate their followers’ actions, and build high-performance teams. Conviction or resoluteness enhance a leader's credibility. However, resoluteness can also inhibit bottom-up information flow. So a balance is needed.

Idea #087
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John Cleese, Ronnie Barker, Ronnie Corbett in The Class sketch,  first broadcast on The Frost Report on 7 April 1966, BBC Televisio (Source Wikimedia)

Social Status, Performance and Managing Stress

Idea posted: September 2013
  • Leadership & Change
  • Learning & Behaviour

Leaders and managers may be underestimating the impact of social status in the business world. New research links higher social status to healthier biological responses to stress, as well as positive behavioural outcomes, such as higher performance levels and greater generosity to colleagues. This insight into the power of social status can help leaders and managers anticipate problems and conflicts, and encourage better performance from their teams and business units.

Idea #216
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The Unexpected Creative Effect of Sarcasm

Idea posted: September 2015
  • Innovation & Entrepreneurship
  • Leadership & Change
  • Learning & Behaviour

Sarcasm in the workplace may not be as destructive as once thought. New research shows that expressing or receiving sarcasm can spark creativity through abstract thinking — especially if the sarcasm is directed at or received from a trusted person

Idea #550
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King Lear, a UK TV film version, 2008, starring Sir Ian McKellen, Frances Barber, Romola Garai, Jonathan Hyde and Sylvester McCoy; directed by Sir Tevor Nunn and produced by Paul Wheeler for Channel 4

When Allowing Decision Latitude Can Backfire

Idea posted: September 2013
  • Leadership & Change
  • Learning & Behaviour

The best leaders today avoid micromanaging their employees, recognizing that giving employees job autonomy and decision latitude — allowing employees to make decisions concerning their work — will result in greater motivation and better performance. New research, however, shows that too much decision latitude can backfire. Instead of being viewed as effective and conscientious leaders, the research shows managers who give their employees too much discretion and freedom in decisions and managing their work will be viewed as not being conscientious about their work.

Idea #212
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Queen Elizabeth I of England, by an unknown Dutch artist, c.1575

Why Women Who Blend Gender and Professional Identities Are Better Negotiators

Idea posted: July 2014
  • Leadership & Change
  • Learning & Behaviour
  • Operations

Women who believe that their gender and professional identities are compatible are more likely to be successful in negotiations and other professional pursuits than women who are unable to ‘integrate’ their multiple identities.

Idea #417
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