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Supper at Emmaus, Caravaggio, 1600, National Gallery London

Gaining Influence through Listening

Idea posted: January 2013
  • Leadership & Change
  • Learning & Behaviour

We can process language at 300 to 500 words per minute; however, most people speak around 100 words per minute. The extra brain capacity makes it difficult to manage our attention: Listening is difficult. It’s a discipline and a skill and those who have it are more likely to conduct influence, to persuade, and negotiate successfully. Here’s why you need to, and how you can: gain influence by listening

Idea #077
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Inclusive Leadership: Aligning the Different

Idea posted: July 2014
  • Strategy
  • CSR & Governance
  • Leadership & Change
  • Marketing
Institutions: Mercer LLC

Globalization, advances in technology, and the impact of emerging markets have made the leadership of organizations increasingly complex. To address this complexity leaders need to embrace the ‘different’ and to become ‘inclusive’.  Inclusive leaders have the skill to engage with people with different backgrounds and outlooks, are willing to adapt personally, and are able to create a shared vision which brings diverse individuals to a collective focus on a coherent end-goal. Organizations should follow the advice from Apple and their strapline “Think Different.”

Idea #415
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