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Creating a High Integrity Corporate Culture

Idea posted: January 2013
  • CSR & Governance
  • Leadership & Change
  • Learning & Behaviour
Institutions: INSEAD

At what point do employees realize, if at all, that they are making an inappropriate decision? And what interventions are available to help ensure they make the right ones? When employees fail to act with a strong sense of integrity, there are conscious and unconscious factors at play. Leaders should be aware of these in order to create and sustain a corporate culture where doing the right thing becomes second nature.

Idea #058
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Details, drills and measuring tools

Beyond 'One-Size-Fits-All' Leadership Development

Idea posted: January 2013
  • Leadership & Change
  • Learning & Behaviour
Institutions: INSEAD

Different methods are suited to the learning needs of different leaders. There are unique challenges faced by leaders in different situations and at different stages of development, and as such, and a ‘one-size-fits-all’ type of methodology may not always be the best strategy for leadership development practitioners.

Idea #003
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 ENRON, 2010, Written by Lucy Prebble, Royal Court Theatre, London

Corporate Scandals: Causes and Cures

Idea posted: January 2013
  • CSR & Governance
  • Finance
  • Leadership & Change
  • Operations

US corporate scandals plagued the early 2000s, with Enron, Tyco, and WorldCom becoming notorious. The 2008 financial crisis bred Libor rate-fixing and other cases of serious misconduct. Loss-hiding at Japan’s Olympus Corporation was exposed in 2011. In 2013 Shell, BP, Statoil and others came under investigation by the EU Commission for supposed oil price rigging. Fined, sued, disgraced and sometimes collapsed the consequences for organizations can be dire. What preventive measures should be put in place to ensure organizations do not fall prey to such outcomes? 

Idea #085
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Leadership Development: Up Close and Personal

Idea posted: January 2013
  • Leadership & Change
  • Learning & Behaviour

Leadership courses that focus on the personal development of participants can play a significant role in transforming potentially regressive experiences into material for learning, experimentation, and growth. It is this “personalization process” that enables ongoing leader development.

Idea #001
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Diagram of the Brain, 14th Century

Emotional Intelligence and Leadership Behaviour

Idea posted: February 2013
  • CSR & Governance
  • Leadership & Change
  • Learning & Behaviour
Institutions: INSEAD

Emotional intelligence is our ability to control our emotions, understand the emotions of others and use this information to guide thinking and action – and it can have a huge impact on leadership effectiveness. In relation to the collaborative aspects of leadership in particular, emotional intelligence has been found to have a significant effect.

Idea #023
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King Arthur and the Knights of the Round Table (anon. medieval)

How Evolving C-Suite Structures Affect Performance

Idea posted: February 2013
  • Strategy
  • CSR & Governance
  • Leadership & Change
  • Operations

The size and structure of C-Suites has changed significantly over the past few decades. An examination of these changes reveals a number of shifts, including one towards more product-focused (or front-end) functional managers in organizations with closely-related business units, and an increase in administrative positions where organizations invest more in IT. These findings also have an impact on general managers’ salaries. Here’s why executives should pay attention to these shifts when structuring their top teams.

Idea #082
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Principles of Competitive Global Talent Management

Idea posted: February 2013
  • Strategy
  • CSR & Governance
  • Leadership & Change
  • Learning & Behaviour

Companies must use talent management to build and sustain a talented workforce. Recruit, develop, deploy and retain the right people; these are the core aims of a successful global talent management strategy. Rather than follow untailored ‘best practices’ to do that, a company can subscribe to six outline principles that are consistent with the organization’s overall strategy and culture.

Idea #018
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Win-Win Negotiation to Create Long-term Value

Idea posted: March 2013
  • Learning & Behaviour
  • Marketing
  • Operations
Institutions: INSEAD

Negotiations need to be about more than just money. By playing ‘hardball’ businesses can do irreparable damage to long-term relationships and destroy trust that has taken years to develop. There is a change in approach amongst large organizations looking to create long term value by creating true partnerships with suppliers and customers.

Idea #103
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Alistair Sim as Scrooge, A Christmas Carol, 1951, United Artists

Don't Let CFOs and Accountants Slow Innovation

Idea posted: April 2013
  • Finance
  • Innovation & Entrepreneurship
  • Leadership & Change
Institutions: INSEAD

What can you do when penny pinchers get in the way of your disruptive ideas – ideas that may bring the critical changes your company needs? Firms with a greater degree of accounting conservatism are less innovative because of an obligatory accounting practice of immediately provisioning for future losses. How can you get the breathing space necessary away from the demands of shareholders and the market to innovate and bring about change?

Idea #117
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The Avengers, 1960s TV series starring Patrick MacNee (John Steed) and Diana Rigg (Mrs Emma Peel), ITV/ABC/Thames Television

The Pros and Cons of Sharing Intellectual Property

Idea posted: April 2013
  • Innovation & Entrepreneurship
Institutions: HEC Paris , INSEAD

This research reveals why, in certain situations, it is more beneficial for innovators to share their secrets rather than to protect them. It also shows why, perhaps even more surprisingly, that it is wise for imitators to limit the amount of intellectual property they absorb from others.

Idea #124
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Humanoid with his knowledge of universe on space background

Embed the Strategy (Do Not Rely on Cascading)

Idea posted: May 2013
  • Strategy
  • Leadership & Change
  • Learning & Behaviour
Institutions: INSEAD

It’s not enough to ‘cascade’ strategy down through the chain of command. Senior leaders need a ‘direct line’ of communication with employees. Decisions about the future of the business need to be explained by those who make them. Supervisors and middle managers help to embed strategy by creating the working conditions that make it possible — not by ‘parroting’ the ideas of senior leaders

Idea #143
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Think difference

How Social Intrapreneurs Get Heard

Idea posted: May 2013
  • Strategy
  • CSR & Governance
  • Innovation & Entrepreneurship
Institutions: INSEAD

Corporate social entrepreneurship initiatives, usually the work of intrapreneurs (entrepreneurial executives within the corporation) keen to solve social problems, have important macro- and micro-economic implications. They create value for people who are not current stakeholders - and they create opportunities to innovate and diversify. There are, however, barriers to their development. A model that counters the conventional logic of the organization and puts financial sustainability before growth could be the solution.

Idea #151
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Eihi Shiina in ‘Audition’, 1999, Japanese, Director: Takashi Miike, Distributor(s): American Cinematheque; Vitagraph Films

Psychopaths in the C-Suite: How to Avoid Them

Idea posted: June 2013
  • CSR & Governance
  • Leadership & Change
  • Learning & Behaviour
Institutions: INSEAD

Not all psychopaths are destined for prison or secure psychiatric hospitals. There’s a subset of ‘psychopaths lite’ – and it includes the ‘seductive operational bully’ (SOB). Manipulative, unprincipled and devious, and often highly persuasive and articulate, SOBs are capable of rising to the top of organizations – and wreaking havoc while there. Stopping them depends on creating an ‘inhospitable’ environment – and taking a ‘clinical’ approach to organizational diagnosis and intervention.

Idea #156
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Nelson Mandela shakes hands with his predecessor Frederik de Klerk and at Davos, January 1992 (Source: Wikimedia Commons)

Learn to Forgive: Mandela’s Leadership Legacy

Idea posted: July 2013
  • CSR & Governance
  • Leadership & Change
  • Learning & Behaviour
Institutions: INSEAD

When we forgive we can change the future. This is one of the greatest lessons organizations can learn from transformational political leaders such as Nelson Mandela, Mahatma Gandhi and Aung Suu Kyi. Resentment, bitterness and blame make us prisoners of the past and impede progress. In the workplace, we need to accept human fallibility — and encourage people to think of mistakes as learning opportunities. The wise leader — and the wise organization — forgives and learns

Idea #170
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Children showing a Koh-Kae can (Source: Wikimedia Commons)

Healthy Bottom Lines – Food Marketing and Obesity Prevention

Idea posted: August 2013
  • CSR & Governance
  • Innovation & Entrepreneurship
  • Marketing
Institutions: Cornell University, INSEAD

Food marketing has a profound — and complex — influence on consumers and is often blamed for the (increasingly global) obesity epidemic. Food companies are not in business to make people fat, however. They’re in business to make money. Research into the effects of the ‘4 Ps’ of marketing — ‘price’, ‘promotion’, ‘product’ and ‘place’ — on food consumption suggests there are profitable changes they could make to help people eat more healthily.

Idea #188
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Paid-for Online Product Reviews: The True Price

Idea posted: September 2013
  • CSR & Governance
  • Marketing

Increased awareness of the power of online word of mouth (WOM) in marketing means many companies now offer people financial incentives to write reviews of their products and services. But this could be a short-sighted strategy. Recent research suggests that knowing a review has been ‘solicited’ leads to negative pre-conceptions about products among potential consumers – and that these could prove quite hard to reverse.

Idea #222
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Beating Bias through Mindfulness Meditation

Idea posted: September 2013
  • Leadership & Change
  • Learning & Behaviour

Mindfulness meditation, the practice of clearing one’s mind of all other thoughts but the ‘present moment’, partly by focusing on the physical sensation of breathing, has long been associated with personal feelings of ‘wellbeing’ and positivity. But it has wider, more practical, benefits. New research suggests that leaders who use the technique are more likely to be resistant to the decision-making curse of ‘sunk cost bias’ — and, consequently, more likely to create value.

Idea #225
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Group Coaching: The ‘X-Factor’ Explained

Idea posted: October 2013
  • Leadership & Change
  • Learning & Behaviour
Institutions: INSEAD

Group coaching can be a catalyst for both individual and organizational change. Its ‘active ingredients’, however, are not commonly understood. Greater awareness of why and when group coaching works can help maximise its benefits. Anecdotal evidence and research suggest effective sessions share a number of key characteristics.

Idea #234
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Elizabeth I of England, the Armada Portrait, George Gower, 1588 (Source: Wikimedia Commons)

Identity Crises: Occupational Hazards for Female Leaders?

Idea posted: October 2013
  • CSR & Governance
  • Leadership & Change
  • Learning & Behaviour

Life is notoriously tough and demanding for female leaders. The difficulties, however, are not confined to balancing the commitments of home and working life. Female leaders often find it hard to reconcile their professional roles with their identities as women and feel prevented from being their ‘authentic selves’ at work. Solving the problem may depend on a fundamental shift in organizational values — and reversing ‘gendered definitions’ of leadership.

Idea #239
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US TV sitcom Happy Days, 1975, broadcast by ABC. Pictured are Potsie (Anson Williams), Richie (Ron Howard), Fonzie (Henry Winkler) and Ralph Malph (Donny Most) (Source: Wikimedia Commons)

Coaches, Mentors and the Risk of ‘Rescuer Syndrome’

Idea posted: October 2013
  • Leadership & Change
  • Learning & Behaviour
Institutions: INSEAD

Coaching and mentoring are increasingly seen as integral to effective leadership development. Like all ‘therapeutic’ interventions, however, they carry risks. Some executives are attracted to the mentoring role for complicated personal reasons and may form ‘co-dependent’ relationships that do more harm than good. Organizations need to take steps to protect mentors and the people they’re trying to help from ‘rescuer syndrome’.

Idea #240
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The Laughing Cavalier (detail), Frans Hals, 1624. (Source: The Wallace Collection, London)

Reasons to Be Cheerful: Positivity Linked to Profitability

Idea posted: October 2013
  • Leadership & Change
  • Learning & Behaviour

Over-optimism in business is often seen as a bad thing, associated with recklessness and corporate ‘buccaneering’. New research, however, challenges this view. ‘Against-the-odds’ positivity can, it seems, motivate managers to work harder and propel them towards high performance targets.

Idea #246
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Global Leadership: One Size Does Not Fit All

Idea posted: November 2013
  • Leadership & Change
  • Learning & Behaviour
  • Operations

Successful leaders, it’s commonly acknowledged, share certain core characteristics and competences. You don’t get very far in business without, for example, the ability to ‘envision’ the future, set and design strategy, and motivate others to achieve shared goals. But not all successful leaders are the same. A recent global study finds significant regional variations in the behaviours of successful leaders — and in the expectations and preferences of their followers.

Idea #250
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Tobacco Warning (Source: The U.S. Food and Drug Administration (FDA)

Health Warnings Can Boost Sales: Regulators Beware

Idea posted: November 2013
  • CSR & Governance
  • Learning & Behaviour
  • Marketing

Warnings of the health risks and possible side-effects of products are commonly considered an important part of consumer protection and responsible marketing. But they can be counter-productive. Recent research suggests they not only fade over time but also lead to perverse increases in consumer confidence and product sales.

Idea #253
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The Hunchback of Notre Dame, 1939, starring Charles Laughton as Quasimodo, directed by William Dieterle, RKO Radio Pictures

How Power Mediates the Effects of Social Exclusion

Idea posted: November 2013
  • Leadership & Change
  • Learning & Behaviour

How would you react if you were socially excluded from a group? According to this Idea, your level of power will be a strong determinant of this. High power individuals will try to connect with others, whereas low power individuals may withdraw further. It is important for managers to understand the dynamics of social exclusion not least because it can have a negative effect on productivity.

Idea #254
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The Wanderer above the Sea of Fog, Caspar David Friedrich, 1818, Kunsthalle, Hamburg

Body Language: Power Poses That Get Lost in Translation

Idea posted: December 2013
  • CSR & Governance
  • Leadership & Change
  • Learning & Behaviour
  • Marketing

Expansive postures and gestures — leaning forward, standing tall with arms outstretched, etc — are considered part of the ‘body language’ of power. They make the ‘actor’ feel more positive and focused and they communicate confidence and authority to the observer. But not all of them ‘travel well’ or cross cultural boundaries. Recent research suggests leaders should stop and think before striking a ‘powerful pose’.

Idea #278
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Inequalities in the Competition for Global Talent

Idea posted: December 2013
  • CSR & Governance
  • Learning & Behaviour

Finding and hanging on to people with the right skills is a problem shared by most organizations today — in both the private and public sectors. The ‘talent war’, however, is not being fought on a ‘level field’. The new Global Competitiveness Talent Index, a tool that measures countries’ efforts to attract, develop and retain talent and their access to both vocational and higher-level skills reveals significant disparities.

Idea #280
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Chery A1 - service/repair shop in Ukraine (Source: Wikipedia Commons)

Reasons for Product Recalls: Safety on the Line

Idea posted: December 2013
  • Strategy
  • CSR & Governance
  • Operations

Product recall is an increasingly common problem for manufacturing industries. But its causes are rarely researched. Most studies concentrate on its effects. The  financial impact of withdrawing a product from sale has been examined in detail; the PR ‘fall-out’ much discussed. This Idea shifts the emphasis to the ‘plant-level drivers’ of recalls — and reveals the ‘systematic’ and operational reasons for quality-control failure and serious product flaws.

Idea #285
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Mary Marvel, the world's mightiest girl, Marvel Comics, illustrator Jack Binder, 1941 (Source: Wikimedia Commons)

Priming Power to Influence and Persuade

Idea posted: December 2013
  • Learning & Behaviour

New research confirms that simply remembering a personal experience with power can increase a person’s appearance of confidence, command and persuasiveness in either the written form or a face-to-face meeting. The researchers focused on job application and interview settings, but the findings can easily apply to a variety of situations.

Idea #289
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Oilholics Anonymous Club. Allegory of the oil corruption

Reflective Leadership to Counter Corruption in Emerging Markets

Idea posted: January 2014
  • CSR & Governance
  • Leadership & Change
  • Marketing
  • Operations

Corruption remains a major obstacle to doing business in rapidly developing countries such as China, India, Brazil, Indonesia and Russia. It destroys value, distorts markets and encourages executives to work in their own rather than shareholders’ and stakeholders’ interests. Solving the problem depends on a new approach from companies: ‘reflective leadership’.

Idea #307
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Ideas, Implementation and the Learning Organization

Idea posted: January 2014
  • Strategy
  • Innovation & Entrepreneurship
  • Learning & Behaviour

Employee deviation from official strategy can result in discoveries and innovations that increase profits. It’s not always to be actively encouraged, though. Employees who try to implement the ideas of management — and provide feedback on what works and what doesn’t — can better serve the interests of the organization in the long term.

Idea #314
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