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Keeping Employee Engagement High in Tough Times

Idea posted: February 2013
  • Strategy
  • CSR & Governance
  • Finance
  • Leadership & Change
  • Learning & Behaviour

During a downturn, employee engagement increases rather than decreases. However, employers should implement strategies to keep engagement high so the reverse does not occur when economic conditions eventually improve.

Idea #013
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Diagram of the Brain, 14th Century

Emotional Intelligence and Leadership Behaviour

Idea posted: February 2013
  • CSR & Governance
  • Leadership & Change
  • Learning & Behaviour
Institutions: INSEAD

Emotional intelligence is our ability to control our emotions, understand the emotions of others and use this information to guide thinking and action – and it can have a huge impact on leadership effectiveness. In relation to the collaborative aspects of leadership in particular, emotional intelligence has been found to have a significant effect.

Idea #023
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Warren Buffett the ultimate private equity investor

How Private Equity Can Boost Company Performance

Idea posted: February 2013
  • CSR & Governance
  • Finance
Institutions: HEC Paris

Companies with private equity investors have several advantages over those with only hands-off family or corporate shareholders. Private equity investors become more involved in company strategy and governance than some family or large corporate shareholders, and by keeping a tight control on management and setting clear objectives, these investors can help companies achieve higher market valuations. 

Idea #100
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Global Sales Teams and the Impact of National Culture

Idea posted: February 2013
  • CSR & Governance
  • Leadership & Change
  • Learning & Behaviour
  • Marketing
Institutions: HEC Paris

As international sales forces become more prevalent companies need to standardize their sales force management controls across national borders. This research looks at how the effectiveness of sales force control models is influenced by national culture, and how sales team managers need to understand and balance cultural influences that promote behaviour controls over outcome controls.

Idea #101
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Attracting, Developing and Retaining Millennials

Idea posted: February 2013
  • CSR & Governance
  • Leadership & Change
  • Learning & Behaviour

The number of ‘Millennials’ entering the workforce is peaking, and there is now global interest in understanding how best to manage them. By some estimates, nearly 80 million Millennials (young adults born between the late 1970s to early 2000s) make up today’s global workforce. There is also evidence that they are fundamentally changing how business is conducted. Here are some steps to maximizing their effectiveness in your organization. 

Idea #086
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Helping Employees Realize Their Dreams: The Search for Meaning

Idea posted: January 2013
  • CSR & Governance
  • Leadership & Change
  • Learning & Behaviour

Do you want a more engaged and productive workforce?  You’re not alone—all managers do! To achieve this, managers can help employees realize and reclaim their lost dreams through tailored career development programs. This Idea offers four practical strategies to help you do this.

Idea #015
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Flexible Career Paths in Organizations

Idea posted: January 2013
  • CSR & Governance
  • Leadership & Change
  • Learning & Behaviour
Institutions: IESE Business School

Over the years, career paths have changed from a steady ascent, to unique tracks adapted to each person. Whereas previously, the concept of career trajectory was upward progression on a preset track, today career paths are more flexible and adaptable to personal needs. Why is it important for leaders to understand this? Well, by doing so, they can drive personal and professional development in ways based on feasible flexibility, development-orientated relationships, visibility and transparency, and diversity management. 

Idea #016
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Samurai at a Waterfall, 19th Century Japanese Woodblock Print, Fuji Arts

Grapes of Wrath: How Self Control Leads to Anger

Idea posted: January 2013
  • CSR & Governance
  • Leadership & Change
  • Learning & Behaviour
  • Marketing
  • Operations

Does making a healthy food choice make us angry? In an important piece of consumer research, a relationship is found to exist between exerting self-control, and a preference toward ‘themes of anger’ in e.g. entertainment. This mismatch - getting irritated by our own self-control - has far-reaching implications for marketers and policy-makers as we try to further understand consumer behaviour.

Idea #034
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St. John the Evangelist and St. Francis, El Greco, c. 1608, Museo del Prado, Madrid, Spain

Being an Empathic Leader

Idea posted: January 2013
  • CSR & Governance
  • Leadership & Change
  • Learning & Behaviour

An unexpected ‘skill’ that may be the key to more effective management and leadership is empathy. Empathic managers are viewed as better performers in their jobs, especially in certain cultures. As it is not a fixed trait, it can (and should) be learnt and taught by leaders everywhere, as empathic leaders are important assets for their organizations.

Idea #041
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Leadership to Reconcile Team Diversity or Conflict

Idea posted: January 2013
  • CSR & Governance
  • Leadership & Change
  • Learning & Behaviour

A diverse team can achieve great things. But diversity can sometimes lead to conflict too. The effects of team diversity on team outcomes vary considerably from study to study. This Idea digs deeper, investigating the effects of ‘values diversity’ on team effectiveness – and how leaders can play a significant controlling role in the relationship between values diversity and conflict within a team. 

Idea #042
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Barney Oldfield's Race for a Life, 1913, Mack Sennett & Mabel Normand

Matching Decisions to Decision-Makers: via Our Testosterone Levels

Idea posted: January 2013
  • CSR & Governance
  • Leadership & Change
  • Learning & Behaviour

Hormones can play a role in decision-making, particularly testosterone, which when present in high levels can lead to more utilitarian decisions being made. In a study where participants were made to answer philosophical questions involving morality, high-testosterone individuals were consistently more willing to endorse a difficult decision, if there was some ‘greater good’ involved. On the other hand, this made them more likely to violate a moral norm in doing so. So can we match decisions to decision-makers based on an individual’s chemical make-up?

Idea #043
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Shaping a Global Leadership Strategy For Cross-Cultural Effectiveness

Idea posted: January 2013
  • CSR & Governance
  • Leadership & Change
  • Learning & Behaviour

In organizations across the globe, managers at all levels must be trained and ‘groomed’ for future leadership roles. But will a manager in Delhi respond in the same way to the same training as a manager in Beijing – or in California, or Singapore? This research Idea from CCL identifies both the universal sources of leadership learning, found across China, India, Singapore and the US, as well as unique approaches specific to each country – by way of a cross-country comparison of developmental experiences.

Idea #046
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Shopping cart with green arrow

Embedding CSR and Sustainability: Marks & Spencer

Idea posted: January 2013
  • Strategy
  • CSR & Governance
  • Marketing
  • Operations

Using Marks & Spencer as an example, there are certain practices other organizations can similarly apply to improve focus on corporate responsibility and sustainability. The UK retailer has made a number of successful moves towards embedding social and environmental awareness and practices into its everyday strategic vision. In this Idea, these are analyzed and discussed, offering companies tips they can similarly apply.

Idea #039
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Engaged Employees: CSR, Sustainability and Performance

Idea posted: January 2013
  • CSR & Governance
  • Leadership & Change
  • Learning & Behaviour

Engaging employees with sustainability issues can play an important role in the creation of both social and commercial value. Forward-thinking companies are embracing sustainability programs driven from the top down and bottom up, to gain a number of additional benefits interlinked with increased employee engagement and performance.

Idea #040
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To Centralize or Not to Centralize?

Idea posted: January 2013
  • Strategy
  • CSR & Governance
  • Learning & Behaviour

The decision as to whether or not to centralize can be a difficult one for CEOs. This Idea suggests that three critical questions can provoke thoughtful debate and help teams make better choices: 1) is it mandated?; 2) does is add significant value?; and 3) are the risks low? No to all three questions would signal to a decision-maker not to centralize, whereas yes to even one can justify centralization.

Idea #049
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Contraption for the Lazy Father, W. Heath Robinson, 1872 - 1944

Home Working: Does it Work for the Organization?

Idea posted: January 2013
  • CSR & Governance
  • Innovation & Entrepreneurship
  • Leadership & Change
  • Learning & Behaviour

Although the numbers of employees working from home are increasing, there is still widespread scepticism about introducing this working practice into organizations. The experience of one company, however, showed a notable increase in productivity when employees were given the option of doing so. In this Idea, faculty from Stanford Graduate School of Business suggest that offering such a choice can lead to long-term organizational benefits. 

Idea #079
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The Fall of Icarus, Andrew Johnstone, Cadogan Contemporary London www.cadogancontemporary.com

Why Do CEOs Fail? How the Mighty Are Fallen

Idea posted: January 2013
  • CSR & Governance
  • Leadership & Change

In the past year, the average tenure of a CEO has halved. This is, of course, worrying news for top leadership teams and CEOs want to know, how can they ensure their roles are secure? Well, there is no magic formula to guarantee that; but, remaining aware of the factors (endogenous and exogenous) that have been shown to contribute to CEO failure can help them be better equipped to succeed.

Idea #007
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Dayron Robles winning the 110 meters hurdles at the Beijing Olympic Games, 2008 (Source: Wikimedia)

Embedding Diversity: Three Key Steps

Idea posted: January 2013
  • CSR & Governance
  • Leadership & Change

Diversity within an organization is now obligatory, and management policies in this domain are a must. However, implementing such policies is only the first hurdle in diversity management. In this Idea, two other hurdles faced by executives charged with this are presented, as well as tips based on others’ experiences on how to overcome them.

Idea #027
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Enthusiastic employees

Turning Employees into Brand Champions: Leadership Style Makes a Difference

Idea posted: January 2013
  • CSR & Governance
  • Leadership & Change
  • Marketing

It is crucial for managers to develop brand-building behaviours on the part of employees. The leadership style they adopt to do so will affect how well this is done. This Idea suggests that a high level of transformational leadership, combined with a moderate level of transactional leadership will be most effective in maximizing employees’ internal motivation to engage in brand-building behaviour.

Idea #035
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‘Partners of Choice’ for an Agile Workforce

Idea posted: January 2013
  • Strategy
  • CSR & Governance
  • Leadership & Change
  • Learning & Behaviour

An alternative to traditional full-time employment relationships, ‘Partners of Choice’ are starting to form the basis of new, supremely agile organizations. This is a longer form of contracting relationships, based on trust and cherry-picking expertise - whilst still ensuring commitment and competence. Choosing, attracting, and managing the right partners then, is key to their success. 

Idea #075
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Five male trapeze artists, 1890, US Library of Congress (Source: Wikimedia)

Creating a Culture of Trust in Organizations

Idea posted: January 2013
  • CSR & Governance
  • Leadership & Change
  • Learning & Behaviour

Organizations with high levels of trust have more productive workforces, better employee morale, lower employee turnover, and they also perform better financially than their industry peers. But what exactly are the foundations and characteristics of trust? What steps can executives take to build it and to avoid its erosion?

Idea #076
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Closing the Generation Y/Management Gap

Idea posted: January 2013
  • CSR & Governance
  • Leadership & Change
  • Learning & Behaviour

Some of what we read about ‘Gen Y’ is exciting (they are super-talented, highly motivated); and some more damning (they are selfish, with a sense of entitlement). Some say there is nothing new under the sun and ‘Gen Y’ is merely an immature ‘Gen X’. What’s not in question is that there exists a disconnect between Generation Y and their employers; in terms of perspective and expectations. This disconnect can and must be bridged to create maximum value in an organization. This Idea suggests how it can be done. 

Idea #067
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Hindustan Unilever's Shakti Programme

CSR: Creating Value through Partnerships

Idea posted: January 2013
  • Strategy
  • CSR & Governance
  • Leadership & Change
  • Marketing
Institutions: IMD

Corporate Social Responsibility initiatives have overcome the stigma of being a distraction; something to be suffered. Smart companies now recognise CSR as an opportunity to significantly strengthen their businesses – while building and renewing human, social and natural wealth. Finding the right partner is absolutely critical to the success of a CSR strategy; and there are steps that can be taken to ensure a partnership co-creates value for both business and society.

Idea #071
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Her Complexities, Jennifer Main, www.jennifermaingallery.com

How Women Leaders Can Avoid the Gender Trap

Idea posted: January 2013
  • CSR & Governance
  • Leadership & Change
  • Learning & Behaviour
Institutions: IMD

There is a ‘Gender Trap’ that women leaders face. The received wisdom that female executives looking to get ahead should adopt male leadership traits is defunct. Traits a male can ‘get away with’, or even be praised for, are perceived very differently in a woman. To break the trap and cultivate a winning leadership style: women must live up to collective expectations of what makes a leader, but remain true to certain gender expectations too. 

Idea #072
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Red flag on the beah

Avoiding Bad Decisions: ‘Red Flags’ and Reflection

Idea posted: January 2013
  • CSR & Governance
  • Leadership & Change
  • Learning & Behaviour

Decision-making can be understood better with an awareness of the brain processes involved in it. There are certain ‘red flag’ conditions that can lead to distortions in judgement, in turn leading to bad decisions being made. The authors provide examples of where this has been the case, and highlight safeguards that can be adopted to avoid them.

Idea #028
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Dark forest behind windows

When Growth Fails: Managing the Dark Side

Idea posted: January 2013
  • Strategy
  • CSR & Governance
  • Leadership & Change
Institutions: IESE Business School

Fast growing businesses are susceptible to failures. To sustain the enterprise executives must know how to manage the aftermath of an organizational failure. Specifically, the authors point to mindset shifts that can improve leadership in volatile environments. These include: collaborating with critics, making sure everyone is on the same page, and above all remaining grounded in a strong set of personal values.

Idea #030
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Man jumping cliff

Avoiding Flawed Decisions: A Finance Manager's Role

Idea posted: January 2013
  • CSR & Governance
  • Finance
  • Leadership & Change
  • Learning & Behaviour

Finance executives are particularly well-positioned to help organizations improve their decision-making and introduce more rational decisions-making processes. In particular they are in a position to help management teams learn to identify ‘red flags’ and adopt extra safeguards against them. 

Idea #037
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Adam Forepaugh and Sells, Circus Poster, 1899 (Source: Wikimedia Commons)

Ten Critical Skills for Tomorrow’s Workforce

Idea posted: January 2013
  • CSR & Governance
  • Leadership & Change
  • Learning & Behaviour

Bearing in mind the number of changes or ‘disruptive forces’ which are radically affecting the current business environment and will impact workers and companies over the next decades, this Idea suggests 10 critical skills that every worker will require in the future, to ensure success in their careers and to contribute effectively as professionals.

Idea #045
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3:10 to Yuma, is a 2007 production directed by James Mangold produced by Cathy Konrad, starring Russell Crowe and Christian Bale, distributed by Lionsgate Films and Columbia Pictures

Leadership: Beyond the Western Model

Idea posted: January 2013
  • CSR & Governance
  • Leadership & Change
  • Learning & Behaviour
  • Marketing

Understanding and relying on traditional Western models of leadership alone is no longer sufficient in a world where most companies operate globally. Progressive organizations need to accommodate cultural differences and approaches to leadership. It is crucial that their managers learn to understand and adapt to this and work hard to acquire the competencies needed to prosper. 

Idea #055
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Signing the contract

Narcissistic CEOs – A Signature for Poor Performance

Idea posted: January 2013
  • CSR & Governance
  • Finance
  • Leadership & Change
  • Learning & Behaviour

Have you ever worked for a bit of a self-obsessed boss? You weren’t imagining it; corporate narcissism is an actual and not unusual phenomenon. It can even eventually diminish firm performance and is therefore something to look out for. Now, research suggests that the size of a CEO’s signature may give a clue as to how big their ego is. 

Idea #080
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