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Remote Working Vs Office Working: Why Office is Best

Idea posted: January 2015
  • Leadership & Change
  • Learning & Behaviour
Institutions: NUS Business School

While technology makes remote work more and more feasible, companies are finding that keeping employees on site is more effective. There are significant disadvantages to remote work and equally significant advantages to working in the office.

Idea #471
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Using Values-Based Leadership to Drive Performance

Idea posted: January 2015
  • CSR & Governance
  • Leadership & Change

Values-based leadership can drive the performance of organizations, and managing those values is the key to unlocking increased performance. Richard Barrett’s model maps values for individuals, groups, organizations and nations. It can identify the gaps between observed and desired values and the negative values that create dysfunction, and can be used to show where change needs to occur to create higher performance.

Idea #472
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How Neuroscience Can Aid Collaborative Leadership

Idea posted: January 2015
  • Leadership & Change
  • Learning & Behaviour

Insights from neuroscience can improve the way we understand our own and other people’s behaviour. The SCARF® model provides a framework for this understanding and for how the brain processes our interactions and collaborations with others. This Idea focuses on findings from recent social neuroscience research supporting SCARF®.

Idea #473
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CAVE installation, Internet and Virtual Reality, Maurice Benayoun (Source: Wikimedia Commons)

How Leaders Emerge in Online Communities

Idea posted: January 2015
  • Strategy
  • Leadership & Change
  • Marketing
  • Operations

Without a formal hierarchy, members of online communities are often able to work together effectively and efficiently collaborating to create vast founts of knowledge such as Wikipedia. This research looks at how leaders emerge in online communities, and what companies can learn from this. 

Idea #470
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High CEO Pay Leads to Overconfidence and Poor Results

Idea posted: December 2014
  • CSR & Governance
  • Finance
  • Leadership & Change

A new study shows a negative correlation between high executive incentive pay and company performance: the higher the pay, the worse the future results. This study also pinpoints the culprit behind the negative correlation: CEO overconfidence. The overconfidence of higher-paid CEOs leads to poor investment decisions and unsuccessful M&A initiatives. 

Idea #469
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Wrestler Frank Leavitt, Chicago, 1924 (Source: Wikimedia Commons)

How CEOs Strong-Arm Their Compensation Consultants to Get What They Want

Idea posted: November 2014
  • CSR & Governance
  • Leadership & Change

While previous research has never shown a direct link between the hiring of compensation consultants and increased CEO pay, a new SEC requirement allows academics to test more rigorously for a link: and they find it. According to the research, compensation consultants are used by CEOs as the means to justify higher pay.

Idea #457
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Five Things a New CIO Must Do to Operate as a Business Leader

Idea posted: October 2014
  • Strategy
  • CSR & Governance
  • Leadership & Change
  • Learning & Behaviour
  • Operations

In the age of ‘big data’ and all pervasive social media the role of the CIO is increasingly important. However, traditionally seen as a ‘techie’, the CIO needs to shift perspective to operate as a business leader; and the newly appointed CIO must position her or himself to take on this leadership role.

Idea #454
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Organizational Structure  of the Holy Roman Empire, Nuremberg Chronicles, by Hartmann Schedel, 1493

How to Design Organizational Structures by Understanding Organizational Routines

Idea posted: October 2014
  • Strategy
  • Leadership & Change
  • Operations

The characteristics of an organization’s routines — specifically their purpose (operational or dynamic) and whether or not they are specific to individual business units — help define the most effective structure for that organization. 

Idea #451
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Lifecycle of the Emperor Penguin in Chinese, designed by Zina Deretsky, National Science Foundation, Arlington V.A. (Source: Wikimedia Commons)

Seven Key Steps to Effective Succession Planning

Idea posted: October 2014
  • Leadership & Change
  • Learning & Behaviour

Strong leadership is key to the success of a company, yet most companies do not have an actionable succession planning process in place to replace departing CEOs or key C-Suite executives. The solution: to craft succession plans closely tied to coaching and internal talent development.  

Idea #452
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Corporate Values: Translating Platitudes into Sustainable Practices

Idea posted: October 2014
  • CSR & Governance
  • Leadership & Change

For organizational values to have an impact they must be turned into practices. Effective values practices are not stamped in place by top-down management pronouncements but rather emerge from precipitating events that draw concerned people together who seek preventive solutions. These solutions are eventually, after a period of contention and rework, manifested in concrete practices.

Idea #449
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Richard Long, Edward G. Robinson, Loretta Young, Martha Wentworth, Orson Welles, Philip Merivale, Byron Keith, in The Stranger, 1946, directed by Orson Welles (Source: Wikimedia Commons)

Succession Planning: Boards Need to Know Their Senior Managers

Idea posted: October 2014
  • CSR & Governance
  • Leadership & Change
  • Learning & Behaviour

When a CEO leaves, his or her successor will be chosen from among internal and external candidates. Research shows that a board of directors will know surprisingly little about internal candidates, since directors have minimal interaction with executives below the CEO level — often limited to formal board presentations. Effective succession planning requires directors to become more directly involved in the organization’s talent development program.

Idea #443
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Launch Intentional Communities of Practice in Global Companies

Idea posted: September 2014
  • Strategy
  • Innovation & Entrepreneurship
  • Leadership & Change
  • Learning & Behaviour

As professionals in an organization acquire knowledge and experience, they share this knowledge among themselves in informal communities of practice (CoPs). In large international organizations with geographically dispersed professionals, such organic, informal CoPs aren’t possible; however, research shows top management-initiated, deliberately structured intentional communities of practice (ICoP) can fulfil the same function of distributing knowledge throughout the organization.

Idea #441
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Committee of the French Art Exhibition in Copenhagen, Peder Severin Krøyer, 1888, Hirschsprung Collection, Copenhagen

Small Vs Large Top Management Teams and the CEO's Workload

Idea posted: September 2014
  • CSR & Governance
  • Leadership & Change

The larger a CEO’s top management team or direct reports, the more time that CEO spends interacting with internal staff on internal operations issues and the less time he or she spends working alone. Thus, CEOs seeking more time for strategy and individual work, and less time for collaboration and team consensus activities, might opt for smaller top management teams instead. 

Idea #437
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Contemplation, Ghassan Salman Faidi, 2009 (Source: Wikimedia Commons)

Mindfulness Leads to Better Decisions

Idea posted: September 2014
  • Leadership & Change
  • Learning & Behaviour

Faced with a decision, we are more likely to take the path we want rather than the path we should. The reason is that the want choice is quickly identified through assumptions, easy categorizations or past experiences; the should choice only emerges when time and effort is made to consider new situations or alternative attributes. Increasing the state of conscious awareness known as ‘mindfulness’ during the decision making process will allow decision makers to see the better choice… before it’s too late.

Idea #438
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Holy Roman Emperor Charles V, enthroned over his defeated enemies, Giulio Clovio, mid 16th century

What Boards Think of CEOs

Idea posted: September 2014
  • CSR & Governance
  • Leadership & Change
  • Learning & Behaviour

The greatest weakness of CEOs is their lack of people management and talent management skills, according to a Stanford Graduate School of Business survey of Boards of Directors. However, the directors themselves must shoulder part of the blame: the survey also shows that when evaluating their CEOs, boards place significantly more value on financial metrics than any other factor. 

Idea #439
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Why High-Status Companies that Attract the Best Fail to Keep Them

Idea posted: September 2014
  • Leadership & Change
  • Learning & Behaviour

In the labour market, ‘high-status’ companies (the marquee names for people who want to work in that industry, such as Apple for high technology or Goldman Sachs for investment banking) will attract the best and the brightest employees — at least in the beginning of their careers. Once the résumé is burnished with the high-status employer, these employees are even more marketable, and often seek their fortunes elsewhere.

Idea #440
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Ways to Encourage Employees to Help Each Other

Idea posted: September 2014
  • Strategy
  • CSR & Governance
  • Leadership & Change
  • Learning & Behaviour

A cooperative culture featuring generous employees helping each other is a key success factor for innovative and effective organizations. The two mechanisms for such generosity is the pay-it-forward approach, where someone who has been helped helps another person, and reputation rewarding, in which employees with a reputation for helping others are rewarded with help when they need it. New research from the University of Michigan’s Ross School of Business shows that both mechanisms are effective, but paying it forward will have a longer lasting impact on the organization

Idea #435
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Hierarchical or Egalitarian Organizations? The Advantages of Hierarchy

Idea posted: September 2014
  • Strategy
  • Leadership & Change

While hierarchies can be used by people in power to control others, new research indicates hierarchies also help people in lower positions to feel a sense of control and order in their lives. Change agents who are flattening hierarchies to create leaner, more effective organizations must make sure that they don’t unintentionally undermine this sense of order.

Idea #436
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Bring Your Own Device to Work: The Pros and Cons for a Multinational

Idea posted: August 2014
  • Strategy
  • CSR & Governance
  • Leadership & Change
  • Operations

Rapid advances in communications technology available to consumers has meant that employees often have far greater private access to sophisticated technology than they do in the workplace. Is BYOD (Bring Your Own Device) - permitting employees to bring personal laptops, tablets, and smart phones to work, and to use their devices to access company information a sensible policy? In theory organizations benefit, in practice this presents many problems. This Idea uses a case study of a particular multi-national organization to see its response to this question. 

Idea #433
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Isaac Newton by Eduardo Paolozzi 2003, based on a painting by William Blake. Newton showed sign of autism (Source: Wikimedia Commons)

Competitive Advantage through Individuals Outside the Norm

Idea posted: August 2014
  • CSR & Governance
  • Leadership & Change
  • Learning & Behaviour

While employees who think ‘differently’ may be hired as part of the social responsibility activities of a corporation, corporate pioneers demonstrate that such individuals, such as those, for example, who are diagnosed with certain forms of autism, can perform certain tasks more effectively than (in this case) employees without autism. Hiring such employees thus becomes a bid for competitive advantage rather than an exercise in social responsibility. 

Idea #425
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Pierre and Marie Curie in their laboratory, 1906 (Source: Wikimedia Commons)

How to Build Long-Lasting Collaborations

Idea posted: August 2014
  • Innovation & Entrepreneurship
  • Leadership & Change
  • Learning & Behaviour

Effective collaboration is at the heart of the best organizations. It’s not enough, however, to launch new collaborative relationships. Ongoing, long-lasting collaborations have a greater return on an organization’s productivity and performance than new collaborations. Managers must understand how to help collaborations to last — and new research shows that the actions and activities that make collaborations last are not the same as those that enable new collaborations.

Idea #426
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Naremon Thepchai Theatre production of Arthur Miller's 'Death of a Salesman', 1971(Source: Wikimedia Commons)|

Do Your Managers’ Responses to Market Results Damage Profits?

Idea posted: August 2014
  • Strategy
  • Leadership & Change
  • Marketing
  • Operations

Self-serving biases can lead managers to make less than optimal decisions when faced with poor results. This can hurt profits as their biases lead to the wrong quality and price responses to market results. However, forward looking executives can take steps to pre-emptively counter those biases when they make their initial price and quality improvement decisions.

Idea #423
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Chinese New Year, Dragon Walk, Hong Kong (Source: Wikipedia Commons)

How Landmarks in Time Help Employees Set Aspirational Goals

Idea posted: July 2014
  • Leadership & Change
  • Learning & Behaviour

Temporal landmarks — such as the first day of the year, a milestone birthday or the completion of a major project — can spark an attitude of renewed optimism in people that motivates them to seek out and achieve aspirational goals. Managers should take advantage of temporal landmarks to bolster employee development and achievement.

Idea #416
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Queen Elizabeth I of England, by an unknown Dutch artist, c.1575

Why Women Who Blend Gender and Professional Identities Are Better Negotiators

Idea posted: July 2014
  • Leadership & Change
  • Learning & Behaviour
  • Operations

Women who believe that their gender and professional identities are compatible are more likely to be successful in negotiations and other professional pursuits than women who are unable to ‘integrate’ their multiple identities.

Idea #417
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'The Times They Are a-Changin', Bob Dylan's third studio album, 1964 (Courtesy: Columbia Records)

What is the Psychology Behind Resistance to Change?

Idea posted: July 2014
  • Leadership & Change
  • Learning & Behaviour

Successful change does not only depend on how change agents manage the change, but also on employee attitudes toward change, which are shaped by psychological antecedents. Specifically, well-informed employees who have high social support will have a more positive attitude about organizational change efforts.

Idea #419
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“They spake not a word. But, like dumb statues, or breathless stones, star'd on each other, and look'd deadly pale.” Shakespeare’s Richard III. Image:  15th Century tapestry showing Richard III, Coventry Guildhall

Why Employees Hide Their Knowledge and How to Encourage Sharing

Idea posted: July 2014
  • Strategy
  • Leadership & Change
  • Learning & Behaviour

Employees who refuse to share knowledge, either by playing dumb, being evasive, or saying that other factors are to blame, undermines the cooperation, efficiency and effectiveness of organizations. Understanding how perpetrators and targets view the damage from knowledge hiding is an important step in preventing this behaviour.

Idea #420
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How to Use Disbelief and Strategic 'Flinches' in Negotiations

Idea posted: July 2014
  • Leadership & Change
  • Operations

Making the first offer is usually considered to be an advantage in negotiations, but responding to a first offer with a measured ‘flinch’ can be just as effective in leading to an eventual win — but it must be measured “I am disappointed in this offer” as opposed to “This is an outrageous offer from people who are trying to rob us”.

Idea #421
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Inclusive Leadership: Aligning the Different

Idea posted: July 2014
  • Strategy
  • CSR & Governance
  • Leadership & Change
  • Marketing
Institutions: Mercer LLC

Globalization, advances in technology, and the impact of emerging markets have made the leadership of organizations increasingly complex. To address this complexity leaders need to embrace the ‘different’ and to become ‘inclusive’.  Inclusive leaders have the skill to engage with people with different backgrounds and outlooks, are willing to adapt personally, and are able to create a shared vision which brings diverse individuals to a collective focus on a coherent end-goal. Organizations should follow the advice from Apple and their strapline “Think Different.”

Idea #415
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Steve Jobs and Bill Gates at 'D5: All Things Digital' conference in Carlsbad, California, in 2007 (Source: Wikimedia Commons)

How to Formulate a Winning Strategy

Idea posted: July 2014
  • Strategy
  • Leadership & Change
  • Learning & Behaviour

Many companies struggle to develop a good competitive strategy and to set a clear direction for managers and employees. Strategy formulation, in fact, almost poses as many challenges for business leaders as strategy implementation. The solution is a back-to-basics approach — and a framework that addresses four fundamental questions about where and how the business will compete.

Idea #411
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Tina Turner in 1985, the year after she recorded 'What's Love Got to Do With It?' (Source: Wikimedia Commons)

What’s Love Got to Do with Work?

Idea posted: July 2014
  • Leadership & Change
  • Learning & Behaviour

A culture of companionate love — defined as affection and compassion — in the workplace can lead to greater employee satisfaction and engagement, while a culture that undermines such emotions leads to unhappy workers… and customers.

Idea #412
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