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Millennials 1: A Diverse Generation Often Misunderstood

Idea posted: May 2015
  • CSR & Governance
  • Leadership & Change
  • Learning & Behaviour
Institutions: INSEAD

A new study of Millennials across the globe confirms some common assumptions about this generation while proving other stereotypes wrong. The most important lesson, however, is the heterogeneity of this generation, which is overlooked by employers. (Editor's Note: this article is based on Part 2 of the survey.)

Idea #515
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Millennials 2: Concerned about Opportunities for Growth and Quality of Life

Idea posted: May 2015
  • Strategy
  • CSR & Governance
  • Leadership & Change
  • Learning & Behaviour
Institutions: INSEAD

A new global survey shows Millennials from different regions of the world have different fears about their work lives. On average, the number one fear was getting stuck in a job with no development opportunities. In Latin America, however, the fear of not realizing their career goals dominated, while North Americans feared working too much most of all. (Editor's Note: This article is based on Part 2 of the survey)  

Idea #516
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Six Skills for the Social Media-Literate Leader

Idea posted: May 2015
  • Strategy
  • Innovation & Entrepreneurship
  • Leadership & Change
  • Learning & Behaviour
  • Marketing

A scholar and an Executive Fellow from the Drucker School of Management present a six-dimensional framework of what they call ‘organizational social media literacy’. It outlines critical capabilities — from creating content and managing the flow of information to spreading social media competence throughout the organization and creating a social media infrastructure — that today’s leaders and their organizations must master to capitalize on the full potential of social media.

Idea #503
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The Money Changers, Marinus van Reymerswaele, 1548 (Courtesy: Bilbao Fine Arts Museum)

How a Numbers-Crunching Culture Can Increase Unethical Behaviour

Idea posted: April 2015
  • CSR & Governance
  • Leadership & Change
  • Learning & Behaviour

Adopting a calculative mindset to every problem — approaching every issue, either qualitative or quantitative, in a numerical frame of mind — can lead to dishonest or immoral decisions, according to new research. 

Idea #504
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How Political Correctness Increases Creativity in Mixed-Sex Teams

Idea posted: April 2015
  • CSR & Governance
  • Leadership & Change
  • Learning & Behaviour

Creativity can suffer in mixed-sex teams. Men and women both experience uncertainty when asked to generate ideas as members of a mixed-sex work group: men because they may fear offending the women and women because they fear having their ideas devalued or rejected. Being PC helps men and women become more creative. 

Idea #505
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A Meeting of the School Trustees, Robert Harris, 1885 (Courtesy: National Gallery of Canada) 

Corporate Governance: The Power of Outside Directors on CEO-Only Boards

Idea posted: April 2015
  • Strategy
  • CSR & Governance
  • Leadership & Change

Once packed with company insiders, corporate boards are filling up with outside directors, theoretically resulting in greater independent oversight. New research shows, however, that paradoxically having the CEO as the only insider on the board actually enhances the CEO’s power and undermines outside oversight.

Idea #506
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Tony Blair and George W. Bush at the White House, 2003 (Source: Wikimedia Commons)

Beware of Hubris Syndrome! A Leadership Personality Disorder

Idea posted: March 2015
  • Leadership & Change
  • Learning & Behaviour
  • Operations
Institutions: Duke University

Researching the medical history of UK prime ministers and US presidents, a member the UK House of Lords and a psychiatrist and researcher from Duke University in the US reveal the symptoms and traits of hubris — a syndrome that befalls many who have substantial power over a length of time.

Idea #499
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The Tower of Babel, Pieter Bruegel the Elder, 1563 (Courtesy: Kunsthistorisches Museum, Vienna)

The Language Challenge for Social Media in Multinationals

Idea posted: March 2015
  • Strategy
  • CSR & Governance
  • Leadership & Change
  • Operations

The growth of social media in business enables and enhances a company’s communication among employees and with outside stakeholders, including customers and partners. The diversity of languages within a multinational, however, can hamper communication and collaboration both externally and internally. 

Idea #500
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Five gantry cranes, built at ZPMC, destined for Hamburg, on the vessel Zhen Hua 20, 2007 (Source: Wikimedia Commons)

A Lesson from China: Growth Is Not Eternal So Be Prepared

Idea posted: March 2015
  • Strategy
  • Finance
  • Leadership & Change
  • Marketing

Shanghai Zhenhua Heavy Industries (ZPMC) was a high-flying builder of large-scale container cranes whose decisions — such as lifetime guarantees on all parts and ambitious diversification — reflected a belief that growth would last forever. It didn’t.

Idea #495
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Promotion Vs Compensation: Managing Employee Careers to Benefit the Organization

Idea posted: March 2015
  • Strategy
  • CSR & Governance
  • Leadership & Change
  • Learning & Behaviour

The best companies recognize that personnel policies are interdependent. The decision to promote worthy individuals, for example, cannot be made in a vacuum. Is there room for more managers at the next level? A new mathematical model reveals how decisions on hiring, demoting, promoting, retaining and compensating employees must take into account factors such as the organizational chart and firm size.

Idea #501
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St Anne, 8th century, from Faras – a city in Lower Nubia, present day Egypt (Courtesy: National Museum of Warsaw)

Encouraging Employees Who Stay Silent to Give Feedback

Idea posted: March 2015
  • Leadership & Change

Employees with a low sense of power are more likely to stay quiet about problems or concerns and less likely to come forward with suggestions or disagreements. Managers who can convince employees that they are genuinely interested in hearing from their employees can overcome their sense of powerlessness.

Idea #496
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Public Sector Leadership: Managing 'Multirational' Organizations

Idea posted: March 2015
  • Leadership & Change
  • Operations

Public sector organizations are hybrid organizations that bring together different rationalities (e.g. political, economic, legal) together under one roof. The role of the public-sector manager is to find a way to enable these different rationalities to collaborate effectively. The key, according to social systems theory, is communication: finding the common language.

Idea #497
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Daniel's Answer to the King, Briton Rivière, Mezotint, 1892 (Source: Wikimedia Commons)

Overcoming Our Evolutionary Fears to Speak Up to Authority

Idea posted: March 2015
  • CSR & Governance
  • Leadership & Change
  • Learning & Behaviour

Employees are often afraid to speak up even though they may have something to say. New research points to the evolutionary origins of fear-based silence and highlights the productive steps (e.g. developing emotional intelligence and better communication skills) employees can take to overcome these fears.

Idea #498
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Henri Matisse, working from his sick bed, 1952 (Courtesy: Metropolitan Museum of Art, New York)

The Hidden Costs of Working While Sick

Idea posted: March 2015
  • CSR & Governance
  • Leadership & Change
  • Learning & Behaviour
  • Operations

How does working while sick or in pain affect work performance? Through two studies, one focused on employees with chronic pain and another focused on those with momentary pain, a research team demonstrated that fluctuations in pain impacted employee allocations of energy toward their work. Specifically, when in pain, employees are more likely to withdraw from their work, while without pain, they are more likely to engage in ‘extra-role’ behaviours, going above and beyond their responsibilities. 

Idea #492
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How to Resolve Workplace Conflicts by Addressing Conflict Expression

Idea posted: February 2015
  • Leadership & Change

Faced with workplace conflicts, attending to how the different parties express themselves — presenting their positions clearly, calmly and honestly or using aggressive language and loud voices, is just one example — can be the key in reaching a resolution.

Idea #489
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Indian business and education leaders at 'Strings', 2012, an annual kite show by Worlds of Wonder in association with shOObh Welfare Society (Source: Wikimedia Commons)

From Charisma to Autonomy: How India’s Generations Rate Leadership Qualities

Idea posted: February 2015
  • Leadership & Change
  • Marketing

What do the different generations in India expect from their leaders? Charisma, being team-oriented, seeking participation and inclusion, and treating subordinates with humanity are particularly prized, according to a recent cross-generational survey. Of less importance are the old stand-bys of yesterday’s leaders: autonomy and a strict adherence to hierarchy.

Idea #490
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Cyber-Attack Catastrophe: Lessons from a Plausible Risk Scenario

Idea posted: February 2015
  • Strategy
  • Finance
  • Leadership & Change
  • Operations

The Centre for Risk Studies at Cambridge University has developed a detailed risk scenario describing a slow-burning cyber attack on a fictional software developer that has global consequences. The improbable but plausible scenario, based on a variety of real (but smaller) cases, is intended as a ‘stress test’ for organizations and public policy bodies and offers lessons in how to mitigate the impact of such attacks.

Idea #491
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Shakespeare's Prince Hal (Henry iv part 2). The Gower Memorial, Stratford (Source: Wikimedia Commons)

Why First-Time Managers Need More Development Support

Idea posted: February 2015
  • Leadership & Change
  • Learning & Behaviour

First-time managers, according to a recent survey, face a variety of leadership challenges, the most difficult being leading teams effectively, learning to be a better leader, and (mentioned by nearly 60% of respondents) being able to assert your authority over former peers while maintaining positive relationships. Organizations, focused on executive development, need to put more money into leadership development for first-time managers, especially in these three areas.

Idea #487
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Charles Dickens' Oliver Twist, an illustration for the 1898 Swedish edition by James Mahoney

Bullying Bosses: Don’t Just Take It, Fight Back

Idea posted: February 2015
  • Leadership & Change
  • Learning & Behaviour

Employees victimized by a bullying boss should not accept to be victims. While they may think that fighting back will make matters worse, a new study shows that employees who refuse to accept the abuse feel better about themselves, their jobs, and their career prospects than those who accept their ‘victim identity’.

Idea #488
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How Early Work Experience Shapes Later Leadership Outlook

Idea posted: February 2015
  • Leadership & Change
  • Learning & Behaviour

The context of an employee’s first job — specifically, whether occurring in good or bad economic times for their companies — can have a surprising impact on subsequent performance. Employees who learn the skills and habits required to succeed during economic downturns are more likely succeed when the future matches their early work experiences. The reverse is also true: workers whose first jobs occurred during times of abundance encounter greater success in the future during economic upturns.

Idea #480
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Firms Are Not Adapting to the Millennial Workforce

Idea posted: February 2015
  • CSR & Governance
  • Finance
  • Leadership & Change
  • Learning & Behaviour

Millennials bring technological savvy to the workplace, but also require focused managerial attention. According to the latest CFO Survey from Duke Fuqua and CFO Magazine, many companies — especially American companies — are not adapting to attract or retain millennials.

Idea #481
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Why Leaders Sabotage Their Own Teams

Idea posted: February 2015
  • Leadership & Change

Some leaders, afraid of losing their grip on power, will use whatever means they have to stay in their position. Their favourite strategy is to divide and conquer: they systematically prevent skilled subordinates — the greatest threats to their power — from forming alliances with other subordinates that would help push them to the top. Divide-and-conquer strategies undermine the positive, collaborative relationships that are key success factors for effective groups…but these leaders couldn't care less. 

Idea #482
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Margaret Thatcher, 1925-2013 (Courtesy: Associated Press)

A Lower Voice Can Take You Higher Up the Leadership Ladder

Idea posted: February 2015
  • CSR & Governance
  • Leadership & Change

When it comes to success in business, a man’s voice can make a difference — especially if he hopes to become CEO. New research reveals that men with deeper voices manage larger companies, make more money and stay in their positions longer. (Women were not included in this research though Margaret Thatcher’s rise to power was supposedly helped by coaching that lowered the pitch of her voice.)

Idea #483
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Two short but sharp leaders: Bernie Ecclestone (1.59m) and Vladimir Putin (1.70m) (Courtesy: www.premier.gov.ru, Source:Wikimedia Commons)

Potential Leaders: Height Helps But So Does Being Smart

Idea posted: February 2015
  • CSR & Governance
  • Leadership & Change

Studies show that leaders are more likely to be taller than average. Previous research revealed the perceptions of leadership qualities, such as persuasiveness, that are more easily assigned to taller men, which may explain their success. New research from the Stockholm School of Economics points to new reasons for the correlation. One revealing result: half of the tall leaders owe their managerial positions to their cognitive (intelligence) and non-cognitive (e.g. motivation or persistence) ability, indicating that a correlation between height and ability may explain the preponderance of

Idea #484
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Edward Lloyd's Coffee House, where Lloyd's List was originally published in the 17th century (Source: Wikimedia Commons)

Constructive Networking: The Strategies of Players and Purists

Idea posted: February 2015
  • Leadership & Change
  • Learning & Behaviour
Institutions: INSEAD, ESCP

Research and experience tells us that networking improves individual and organizational performance. But how does it work and what dynamics are at play? This research helps us understand the strategies individuals use to build networks and uses specifics about individual’s attitudes, behaviours, and position to identify three networking archetypes - Devoted Players, Purists, and Selective Players. Understanding these archetypes can help organizations encourage constructive networking.

Idea #485
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A lecture in rhetoric at a knight academy, Pieter Isaacsz or Reinhold Timm, 1620 (Courtesy: Rosenborg Castle, Denmark)

Develop Next Generation Leaders: Start Early and Focus on Adaptability

Idea posted: February 2015
  • Leadership & Change
  • Learning & Behaviour

Current leaders rate self-motivation and communication skills as the most important leadership competencies, but say adaptability and multi-cultural awareness will gain in importance for the future, according to a recent survey. 

Idea #486
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Character Head N°9, by Franz Xaver Messerschmidt, after 1770. Wien Museum Karlsplaz (Source: Wikimedia Commons)

Facial Cues: Can We Judge Who Looks Like a Leader?

Idea posted: February 2015
  • Leadership & Change
  • Learning & Behaviour

Previous studies have shown that facial characteristics can help elevate a person into leadership roles. New research shows that different facial characteristics fit different domains — for example, businesspeople are expected to look ‘competent,’ while sports leaders look more ‘masculine.’ The research also shows that most people don’t have much confidence in their leadership inferences based on facial cues. But those who are confident, including corporate board members, may unconsciously be placing too much weight on facial cues in selecting leaders.

Idea #479
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Joan of Arc depicted on horseback in an illustration from a 1505 manuscript

Younger Generations Determined but Concerned about Leadership

Idea posted: January 2015
  • Leadership & Change
  • Learning & Behaviour

The rising generation of young leaders have evolving expectations about leadership. Young leaders are ambitious and willing to work hard, but they also believe that great leadership does not necessarily require compromising work-life balance or authenticity. Organizations must adapt to these expectations if they want to attract the best and the brightest. 

Idea #477
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The Harvesters, Pieter Bruegel the Elder, 1565. Courtesy the Metrolopitan Museum, New York

Does Work/Life Balance Help or Hurt Productivity?

Idea posted: January 2015
  • CSR & Governance
  • Leadership & Change
  • Learning & Behaviour
  • Operations

Does paying attention to the work-life balance issues of employees increase productivity and the competitiveness of a business? Or, as pessimists might argue, is productivity and work-life balance (WLB) in direct conflict? New research shows that in fact WLB is more neutral than either proponents or pessimists believe — neither hurting nor particularly helping productivity. The decision on whether to implement WLB practices may rest on a completely different factor: the social norms of the countries in which the business activity takes place.

Idea #475
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Bucket wheel excavator at the Tagebau Garzweiler mine, Germany (Source: Wikimedia Commons)

The World Needs Mining, but Mining Must Change

Idea posted: January 2015
  • CSR & Governance
  • Leadership & Change
  • Operations

Demand is increasing for the mining industry, but so are costs and challenges — including increasing intolerance for the negative impact of mining activities on the environment and on local communities and indigenous people. The result: currently $24 billion in industry losses due to delays and resistance. A new initiative, involving all stakeholders impacted by mining operations and led by one of the giants of the industry, offers a roadmap for a collaborative, long-term sustainable approach to mining.

Idea #476
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