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A foot-race at the Panathenaea, Greece, 800-480 BC (Source:  Encyclopædia Britannica)

How to Inspire Resistant Employees to Embrace Health and Wellness

Idea posted: April 2016
  • Leadership & Change
  • Learning & Behaviour

Employee health and wellness programs often suffer from low participation. Credible and consistent support and involvement from top management can make the difference. Two researchers identify the five behaviours of transformational leaders who inspire and motivate full employee participation.

Idea #596
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I am Superman, by Helgi Halldórsson from Reykjavík, Iceland (Source: Wikimedia Commons)

Forget the Hero: Leadership as Day-to-Day Processes, Practices and Interactions

Idea posted: March 2016
  • Leadership & Change
  • Learning & Behaviour

Leadership is often defined in terms of individuals with personality traits and attributes that allow them to inspire their followers. A team of researchers offer an alternative perspective on leadership: leadership as ongoing processes and practices, organized by people through their interactions in the mundane day-to-day operations of an organization.

Idea #590
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 View of the MS Costa Concordia shipwreck, 2012 (Source: Wikimedia Commons)

Bad Luck Doesn’t Just Happen: The Case of the Costa Concordia

Idea posted: March 2016
  • Learning & Behaviour
  • Operations

Using the case of the Costa Concordia cruise ship sinking, researchers demonstrate the threat posed by ‘zemblanity.’ While serendipity occurs when a company is prepared to take advantage of good fortune, zemblanity is the polar opposite, occuring when a company creates its own bad luck.

Idea #592
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Group spinning Portland Spin Studio, 2013 (Source: Wikimedia Commons)

Incentivizing Managers to Promote Employee Health: The 10% Solution

Idea posted: February 2016
  • Learning & Behaviour

In a recent study, a majority of managers agreed that companies should incentivize managers to promote employee wellness by linking their compensation — specifically 10% of bonuses and promotions — to the employee wellness activities and initiatives they have implemented.

Idea #585
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Saint Jerome in his Study, Domenico Ghirlandaio, 1480 (Courtesy: Chiesa di Ognissanti, Florence)

Knowledge Leaders to Apply Academic Research to Solve Organizations' Real World Problems

Idea posted: February 2016
  • Innovation & Entrepreneurship
  • Leadership & Change
  • Learning & Behaviour

Knowledge leaders leverage academic research into real-world performance advantages for their organizations in three different ways: direct transfer, selective adaptation, or challenging research conclusions. 

Idea #586
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British generals, during the Battle of Gazala, 1942 (Source: Wikimedia Commons)

The Power of Scenarios to Open New Perspectives

Idea posted: February 2016
  • Strategy
  • CSR & Governance
  • Innovation & Entrepreneurship
  • Learning & Behaviour

Well-known as a strategic planning tool, the scenarios methodology can drive potent academic research that shatters assumptions and reveal radical new perspectives on major issues and problems.

Idea #582
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An umpire: Australia v World XI, Sydney Cricket Ground, 2005 (Source: Wikimedia Commons)

How People React to the Fairness of Decisions: Trust Makes a Difference

Idea posted: February 2016
  • Leadership & Change
  • Learning & Behaviour

Perceived fairness, whether of the outcome or procedural fairness, impacts on how people react to decisions. New research shows that the level of trust in decision makers sets expectations that significantly influence this interaction of outcome and procedural fairness.

Idea #583
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Buddha changing colour (Source: Wikimedia Commons)

Mindful Meditation Helps Reduce Racial and Age Bias

Idea posted: January 2016
  • CSR & Governance
  • Leadership & Change
  • Learning & Behaviour

Most people’s biases are automatic; without thinking, we make biased negative associations about certain categories of people based on previously established associations. Focusing on race and age bias, a new research study shows that mindfulness meditation decreases this type of implicit bias by weakening our automatically activated associations.  

Idea #580
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fMRI brain scan, 2010 (Source: Wikipedia Commons)

Why the Best Strategic Thinkers Are Both Rational and Emotional

Idea posted: December 2015
  • Strategy
  • Learning & Behaviour

The brain, through the magic of fMRIs (neuroimaging procedures), tells the true story of how the best strategic thinkers think: they deactivate their rational, linear prefrontal cortex, and activate the older, intuitive-sensing parts of the brain that triggers emotions and social awareness — the same parts of the brain on which creative artists draw their inspiration. Move over, Porter. Make room for Picasso. 

Idea #574
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Satan Leaving the Court of Chaos, Paradise Lost, Anon. British, c.1800 (Courtesy: Ackland Art Museum, University of North Carolina)

Expel Expensive Toxic Workers Before Hiring Superstars

Idea posted: December 2015
  • CSR & Governance
  • Leadership & Change
  • Learning & Behaviour

While organizations are focused on acquiring star performers, new research shows that avoiding toxic workers is even more profitable. Watching in job interviews for the red flags of potentially toxic workers — self-regarding, overconfidence, stating that rules should always be followed — can prevent expensive hiring mistakes. 

Idea #576
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Tea pluckers in Darjeeling, 2004 (Source: Wikimedia Commons)

Economic Initiatives Can Lead to Unexpected Behaviours... at First

Idea posted: December 2015
  • Finance
  • Learning & Behaviour

Employee behaviour sometimes contradicts standard economic models. A study of a contract change in India, for example, led to greater output when the models called for less output. As the study reveals, however, the conflicting behaviour was only temporary; over time, employee behaviour in this case complied with the models. The study offers a warning to use longer-term data to measure the impact of economic initiatives or a policy change. 

Idea #568
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Detail from Les Très Riches Heures du duc de Berry, July, c. 1412-1416 (Courtesy: the Musée Condé, Chantilly)

Companies Must Be Sincere About their Flexible Work Arrangements

Idea posted: November 2015
  • Learning & Behaviour

The accepted wisdom is that by helping employees to achieve an optimal work-life balance, flexible work arrangements (FWAs) — theoretically at least — help to increase employee work engagement and commitment to the organization. A new study, showing an inverse relationship between FWAs and work engagement over time, reveals that offering FWAs without a supportive employee culture in place becomes an empty gesture.

Idea #567
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A detail from 'Nighthawks', Edward Hopper, 1942, (Courtesy: The Art Institute of Chicago)

Sleep Deprivation Hurts Performance As Much As Too Much to Drink

Idea posted: November 2015
  • Leadership & Change
  • Learning & Behaviour

How seriously does sleep deprivation impact the productivity and alertness of employees? A classic study compared the effects of sleep deprivation to the effects of alcohol consumption, and showed an identical pattern of impairment. 

Idea #569
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Pepin being crowned King of the Franks by St. Boniface in 751, engraving by Robert Gaguin, Paris, 1514

Why Previous Experience of New CEOs Makes Matters Worse!

Idea posted: November 2015
  • CSR & Governance
  • Leadership & Change
  • Learning & Behaviour

Newly hired CEOs who have held previous CEOs positions are more likely to fail than new CEOs who have never held the top position in a company, according to new research. The reason: they did what they did in the past, without paying attention to the new context.

Idea #570
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Illustration from Europa's fairy book, published by G. P. Putnam's & Sons, 1916 (Source: Wikimedia Commons)

How Best-Self Activation Launches Sustained Performance Improvement

Idea posted: November 2015
  • Leadership & Change
  • Learning & Behaviour

New research confirms that best-self activation — activating a mental representation of your best self — leads to short- and long-term improvement in performance. The research specifically highlights the positive emotional, physiological (e.g. resilience to stress), and cognitive impact of best-self activation.

Idea #565
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Millennials 6: Attitudes Differ Based on Age and Gender — Sometimes

Idea posted: October 2015
  • Leadership & Change
  • Learning & Behaviour
Institutions: INSEAD

A global survey of Millennials from around the world looks at the impact of age and gender on attitudes related to issues such as work-life balance, greatest fears, and retirement. (Editor’s Note: This article is based on Part 6 of the survey.)

Idea #560
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Millennials 5: Attitudes and Aspirations in Different Regions of the World

Idea posted: October 2015
  • Leadership & Change
  • Learning & Behaviour
Institutions: INSEAD

Millennials, poised to become the biggest generation in the workforce and the leaders of tomorrow, are less homogenous in attitudes and aspirations than commonly believed. A global survey of Millennials highlights the differences among this generation in the different regions of the world, and even with different countries in those regions. (Editor's Note: this article is based on Part 5 of the survey.)

Idea #559
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Jean Charles de Menezes, memorial plaque at Stockwell Station, London (Source: Wikimedia Commons)

Bad Framing Leads to Bad Decisions and Bad (Even Fatal) Actions

Idea posted: October 2015
  • Strategy
  • Leadership & Change
  • Learning & Behaviour

Decision makers must frame or ‘make sense’ of events and situations, and then make their decisions accordingly. A groundbreaking analysis of an innocent civilian’s tragic shooting by anti-terrorist police reveals how groups of individuals commit, through the interaction of communication, emotions and material cues, to a single, common frame — in this case an erroneous frame. It is a cautionary tale for leaders and other decision makers, exposing how errors or assumptions can cascade into a complete misunderstanding of situations.

Idea #563
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When Non-Average Performers Are Targeted by Bullies

Idea posted: October 2015
  • Leadership & Change
  • Learning & Behaviour

As workplace incivility, aggression and harassment continues to worry business leaders and managers, new research explores some of the ways both high performers and poor performers may be inadvertently inspiring their victimization. 

Idea #553
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Marble relief of the Roman Praetorian Guard c50AD (Courtesy: Louvre-Lens Museum, Lens, France)

Transformational Leadership Extra Effective When Employees Have High Self-Esteem

Idea posted: September 2015
  • Leadership & Change
  • Learning & Behaviour

Transformational leadership is key to helping employees reach their full potential. This is especially true, according to new research, for high core self-evaluation (CSE) employees, whose job satisfaction and organizational commitment is significantly strengthened under the influence of transformational leaders. 

Idea #547
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The Unexpected Creative Effect of Sarcasm

Idea posted: September 2015
  • Innovation & Entrepreneurship
  • Leadership & Change
  • Learning & Behaviour

Sarcasm in the workplace may not be as destructive as once thought. New research shows that expressing or receiving sarcasm can spark creativity through abstract thinking — especially if the sarcasm is directed at or received from a trusted person

Idea #550
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Jimmy Wales in Duisburg, Germany. Champagne reception (Source: Wikimedia Commons)

Designing Experiential Services So Customers Remember the Best Parts

Idea posted: September 2015
  • Innovation & Entrepreneurship
  • Learning & Behaviour
  • Marketing

Customers tend to remember the end of an experience (for example, the last days of a vacation) and also tend to become used to a level of experience (for example, the view from their hotel room). Keeping these two psychological tendencies in mind, companies can structure a customer service encounter that leaves satisfied customers with memories of a great experience — and have them coming back for more.

Idea #551
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Wayuu bags, hand made by women from the Wayuu tribe in Colombia (Source: Wikimedia Commons)

Reusable Grocery Bags: How Green Customers Help the Environment — and Your Business

Idea posted: September 2015
  • CSR & Governance
  • Learning & Behaviour
  • Marketing
  • Operations

Shoppers bringing their own bags help reduce the adverse environmental impact of plastic bags. New research shows, however, that the environment is not the only winner. Environmentally conscious shoppers are inspired to buy more expensive organic products, and reward themselves with unplanned indulgent purchases — a boon to grocery stores.

Idea #542
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How Supervisors and Co-Workers Stop Anxiety from Hurting Performance

Idea posted: September 2015
  • Learning & Behaviour

Workplace anxiety leads to emotional exhaustion, which in turn reduces job performance. The quality of relationships between employees and their supervisors and their fellow employees goes a long way toward mitigating this emotional exhaustion and thus improving performance. 

Idea #544
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Painting depicting Parson Weems and his famous story of George Washington and the Cherry Tree. Grant Wood (Courtesy: Amon Carter Museum of American Art)

Does Character Add to the Success of Transformational Leadership?

Idea posted: August 2015
  • Leadership & Change
  • Learning & Behaviour

Character and transformational leadership do not necessarily overlap. New research shows that positive character traits will increase the level of success obtained by transformational leadership. Negative character traits can reveal the dark side of transformational leadership — a dark side that leads to poor results.

Idea #539
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Henry the Navigator leading Vasco da Gama, Magellan and others. Monument of the Discoveries, Lisbon, Portugal (Source: Wkimedia Commons)

What Does It Take to Develop Globally Competent Leaders?

Idea posted: August 2015
  • Strategy
  • CSR & Governance
  • Leadership & Change
  • Learning & Behaviour

Most companies recognize the importance of training top leaders in global competence skills, according to a new survey of more than 300 HR professionals. Many companies, however, are unsatisfied with their leaders’ and potential leaders’ skills in this area. A variety of methods can help build multicultural sensitivity and other global capabilities. 

Idea #541
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Better Error Management Can Foster Innovation and Learning

Idea posted: August 2015
  • Innovation & Entrepreneurship
  • Leadership & Change
  • Learning & Behaviour
  • Operations

Not only can people learn from errors, but errors are an important part of the innovation process. However errors can have significant costs and the fear of the negative aspects of error can lead to an exclusive focus on prevention policies. Recent research emphasises the need for companies to embed within their culture ways to reduce the negative consequences of errors and enhance the positive through effective error management.

Idea #545
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Who We Call and Why in Uncertain Situations

Idea posted: July 2015
  • Leadership & Change
  • Learning & Behaviour

When facing uncertain situations of threat or opportunity, people will call on their contacts to help them meet the threat or take advantage of the opportunity. New research shows that how many contacts they call can be influenced by such factors as their rank in the organization, whether they have an internal or external locus of control, and the type of threat or opportunity that the uncertainty represents.

Idea #529
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Starting blocks at the 2012 IAAF World Indoor Championships in Athletics (Source: Wikimedia Commons) 

Competition Among Peers Key to Managerial Promotions

Idea posted: July 2015
  • Leadership & Change
  • Learning & Behaviour

Experience, expertise and network contacts will help secure promotions for those seeking middle management positions. Surprisingly, networks are no help for promotions to senior management positions. The most important criteria for either middle or senior managers seeking promotion is how well they fare compared to their colleagues.

Idea #535
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Napoleon at the Battle of Wagram 1809, Horace Vernet, 1836 (Courtesy: Palace of Versailles)

Ensure the CEO Gets the Right Information at the Right Time

Idea posted: July 2015
  • Strategy
  • CSR & Governance
  • Leadership & Change
  • Learning & Behaviour

CEOs must be informed at all times about all internal and external facets of the company relevant to his or her performance as leader of the company. A personal knowledge infrastructure, based on the right practices, relationships and tools and aligned with the needs and personality of the CEO, can make the difference between leadership success and failure. 

Idea #532
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