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Idea of the Ancient Via Appia and Ardeatina, Giovanni Battista Piranesi 1720-1778 (Source: Wikipaintings)

Organizational Capabilities Fit for the Future

Idea posted: April 2013
  • Strategy
  • Innovation & Entrepreneurship
  • Leadership & Change
  • Learning & Behaviour

In the past bureaucratic hierarchies were at the core of most organizational structures. Now, things have changed; from established notions of leadership to operating environments, businesses are going through revolutionary times. In this Idea, a new leadership style for this new environment is put forward - one that combines the best of bureaucratic and ‘post-bureaucratic’ experiences to develop capabilities fit for the future.

Idea #132
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LOS ANGELES - JUNE 8: Nintendo showing Wii Fit U for the first time during E3 2012, world video games Expo June 8, 2012 in Los Angeles, CA

Video Games for Learning and Development

Idea posted: April 2013
  • Innovation & Entrepreneurship
  • Leadership & Change
  • Learning & Behaviour

A study by the US Office of Naval Research found that video game players perform 10-20% better in perceptual and cognitive ability than non-game players. Considering most workers today have played video games at some stage of their lives, these are positive findings. Now, organizations are also acknowledging that well-crafted video games can be used to support learning and to develop organizational talent. This Idea explores how.

Idea #123
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Concept of euro money or cash flow, either positive or negative.

Community Banks Offer a Better Business Logic

Idea posted: April 2013
  • Strategy
  • Finance
  • Leadership & Change
  • Learning & Behaviour
Institutions: IESE Business School

What can large institutions learn from smaller enterprises such as community banks? According to this Idea, reconnecting with communities in vital and lasting ways is an essential lesson — offering a logic that is the opposite to the ‘financial’ logic that has driven many organizations into difficulties. By reviewing the logic that drives your firm, damaging consequences in the future could be avoided. 

Idea #126
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Australian Recruitment Poster, World War 2 (Source: Wikimedia)

Leveraging Cyclical Unemployment for a Stronger Workforce

Idea posted: April 2013
  • CSR & Governance
  • Finance
  • Learning & Behaviour

What can we learn from an analysis of the compositional changes in the pool of unemployed over the years? This Idea demonstrates that during recessions, the pool of unemployed shifts disproportionately towards workers with high wages. Unfortunately for the companies letting them go, these are usually also the most productive employees too, but for savvy HR executives that are able to hire them, it could mean great additions to their organization’s workforce.

Idea #094
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The Hare and the Tortoise, The Fables of Aesop, Thomas Bewick (1753-1828), Source: The Bewick Society

Advantages of Confidence and Dangers of Overconfidence

Idea posted: April 2013
  • Leadership & Change
  • Learning & Behaviour

Confidence can be a useful quality for leaders to demonstrate when they wish to gain stature, credibility and influence. But what happens when a leader acts overconfidently? The past is overpopulated with overconfident leaders who have led their companies to disaster. Finding the balance between leveraging the benefits of acting confidently and avoiding the dangers of overconfidence is crucial. This Idea explores how to do so.

Idea #118
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Young woman working as a telephone operator

The Cost of Rudeness and Incivility at Work

Idea posted: April 2013
  • Leadership & Change
  • Learning & Behaviour

Rudeness at work is on the rise, according to the latest research from two academics who have studied the phenomenon of incivility in the workplace for many years. The consequence of such rudeness is not just an unpleasant environment for employees. As the research by Christine Pearson, professor of global leadership at Thunderbird School of Global Management and Christine Porath, an associate professor at Georgetown University’s McDonough School of Business, shows, there is a significant, tangible cost to the company resulting from this behaviour. 

Idea #119
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Script the Change, Then Make It Happen

Idea posted: March 2013
  • Innovation & Entrepreneurship
  • Leadership & Change
  • Learning & Behaviour

Change initiatives often fail for a reason that may seem obvious in retrospect but is often overlooked: no clear and detailed vision of a future with the change in place. What is the new environment? Who is doing what? Writing a movie script of the change — starting with the ideal future then imagining the story of how that change can be achieved — inspires and guides the change initiative, injects creativity into the change process, and reveals inconsistencies and challenges that can block successful implementation.

Idea #113
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American Gothic, Grant Wood, 1930, Art Institute of Chicago

Mars Vs Venus: Gender and Self-Image in the Workplace

Idea posted: March 2013
  • Leadership & Change
  • Learning & Behaviour
Institutions: IE Business School

When it comes to assessing their leadership capability, men and women react quite differently to feedback from their peers. Women are more inclined to take co-workers’ views about them to heart. The way forward for both sexes’ development as leaders is to understand these peer opinions, close the gaps discovered, and seek the right support to build on their leadership competencies.

Idea #108
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Win-Win Negotiation to Create Long-term Value

Idea posted: March 2013
  • Learning & Behaviour
  • Marketing
  • Operations
Institutions: INSEAD

Negotiations need to be about more than just money. By playing ‘hardball’ businesses can do irreparable damage to long-term relationships and destroy trust that has taken years to develop. There is a change in approach amongst large organizations looking to create long term value by creating true partnerships with suppliers and customers.

Idea #103
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Financial Literacy to Get Women on Board

Idea posted: March 2013
  • CSR & Governance
  • Finance
  • Leadership & Change
  • Learning & Behaviour

What competencies must be displayed by individuals aiming for board-level positions? Traditionally, the answer to this question would include things like knowledge, motivation and networks. While those are certainly still relevant, new research suggests a finance qualification, or background in finance, is also a key influence — especially when the candidate in question is female.

Idea #104
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Culture Club: Coaching by Values for Corporate Success

Idea posted: March 2013
  • CSR & Governance
  • Innovation & Entrepreneurship
  • Leadership & Change
  • Learning & Behaviour
Institutions: ESADE

How can leaders create the right corporate culture to confront the myriad levels of complexity in today’s turbulent business environment?

The emerging concept of ‘coaching by values’ (CBV) provides a flexible framework to help them reengineer their organization’s corporate culture and create positive outcomes for all stakeholders.

Idea #106
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Women jumping in the water

Business Relationships: Test the Water or Take a Leap of Faith?

Idea posted: March 2013
  • Leadership & Change
  • Learning & Behaviour
  • Marketing

Professional relationships built slowly and consistently over time are more likely, in the long run, to be more stable, robust and cohesive. When embarking on a new relationship with a client, co-worker, or employee - we can fast-track that solidarity with early, frequent and consistent interactions to create a sense of momentum.

Idea #002
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Anchorman: The Legend of Ron Burgundy, 2004, directed by Adam McKay, starring Will Ferrell. Also also written by Ferrell and McKay. Distributed by  DreamWorks Pictures

Balancing Extravert Leaders and Pro-active Employees

Idea posted: February 2013
  • Leadership & Change
  • Learning & Behaviour

Despite both being characteristics which are promoted in many organizations, leadership extraversion and employee proactivity are uneasy bedfellows. This research suggests that extraverted leaders are less receptive to proactivity, and that they may only enhance group performance when employees are passive. 

Idea #006
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Harnessing Individual and Organization Networks

Idea posted: February 2013
  • CSR & Governance
  • Leadership & Change
  • Learning & Behaviour

Leveraging employee networks can optimize individual and organizational performance and unearth hidden talent. Organizations teem with informal employee networks. Awareness of these living networks, and an understanding of how collaborations take place between top performers, can be a great, effective tool for overall success. To do so, managers must understand both the structure of talent networks within their company, and the categories their employees fall into. 

Idea #017
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Principles of Competitive Global Talent Management

Idea posted: February 2013
  • Strategy
  • CSR & Governance
  • Leadership & Change
  • Learning & Behaviour

Companies must use talent management to build and sustain a talented workforce. Recruit, develop, deploy and retain the right people; these are the core aims of a successful global talent management strategy. Rather than follow untailored ‘best practices’ to do that, a company can subscribe to six outline principles that are consistent with the organization’s overall strategy and culture.

Idea #018
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The Adventures of Sherlock Holmes, 1939, Dir. Alfred L. Werker

Evidence, Facts and Intuition in Decision Making

Idea posted: February 2013
  • Leadership & Change
  • Learning & Behaviour

One of the ways we strive to make a good decision is through evidence-based decision-making. Just as often though, and sometimes without realizing it, managers are fitting the evidence to the decision they’ve already made in fact ‘decision-based evidence making’. A clear understanding of the roles evidence can play in making a decision can help avoid this. Although, as explained in this Idea, there are certain times when this is not necessarily a bad thing. Sometimes evidence-based decision-making is less appropriate than decision-based evidence making.

Idea #021
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Leading Complex Projects through Collaboration

Idea posted: February 2013
  • Strategy
  • Leadership & Change
  • Learning & Behaviour
Institutions: IMD

Pooling the ideas, resources, commitment and efforts of many is more effective than relying on the few best individuals in an organization. Here, the example of CERN and their successful collaborative model of project management is used to illustrate the ways to lead through collaboration and harmony - collaborative leadership lessons from CERN: the world’s largest physics experiment.

Idea #022
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Hillary and Tenzing conquer Everest, 1953

Virtuousness: Beyond Mere Ethical Leadership

Idea posted: February 2013
  • Leadership & Change
  • Learning & Behaviour

Responsible leadership is often thought of as ethical leadership – and indeed it should be. Virtuousness is an important and powerful second aspect of responsible leadership that has sometimes been ignored. Unlike ethics, virtuousness in the leadership context leads to two important outcomes: a fixed point for coping with change, and organizational benefits that may otherwise have never been achieved.

Idea #031
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Women in an Interior, Fernand Léger, 1881 - 1955

Why Good Bosses Tune Into Their People

Idea posted: February 2013
  • Leadership & Change
  • Learning & Behaviour

A Swedish study tracking just over 3,000 men for ten years found that those with bad bosses suffered 20–40% more heart attacks than those with good bosses? So having a bad boss can literally kill you! Research shows that good bosses get more from their people, demonstrate better employee retention and much more. This Idea offers some advice on how you can be one too.

Idea #093
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Running Along the Beach, Joaquin Sorolla, 1908 (Source: Wikipaintings)

Vitality, Learning and Sustainable Performance

Idea posted: February 2013
  • Leadership & Change
  • Learning & Behaviour

Happy employees produce more than unhappy ones; they show up at work routinely, they are less likely to quit, they go above and beyond the call of duty, and they attract people who are just as committed to the job as they are. This Idea looks at what steps we can take as managers to help employees thrive at work, to be a happy and consistently high-performing workforce that is more loyal and more productive for the organization. 

Idea #024
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Flattened Organizations: When Cons Outweigh Pros

Idea posted: February 2013
  • Strategy
  • Leadership & Change
  • Learning & Behaviour
  • Operations

When an organization is ‘flat’ employees report directly to senior managers; but as management layers increase, so too does the hierarchical gap between employees the CEO and the C-suite, leading to decision-making being focused at the top of the organization. So should firms eliminate these layers in order to shift more decision-making powers downwards? Well, this Idea shows that this may in fact achieve the opposite. Flattening can lead to more control at the top. 

Idea #083
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Washington Crossing the Delaware, Emanuel Leutze, 1851

Resolute Leadership, Coordination and Corporate Culture

Idea posted: February 2013
  • Strategy
  • CSR & Governance
  • Leadership & Change
  • Learning & Behaviour

Resoluteness is often a term used to describe people in battle, moving forward in an unwavering, purposeful way. Now, research indicates that this trait is useful in an organizational setting too; resolute leaders are better equipped to coordinate their followers’ actions, and build high-performance teams. Conviction or resoluteness enhance a leader's credibility. However, resoluteness can also inhibit bottom-up information flow. So a balance is needed.

Idea #087
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Building Knowledge Sharing Networks in Organizations

Idea posted: February 2013
  • Strategy
  • Innovation & Entrepreneurship
  • Leadership & Change
  • Learning & Behaviour
Institutions: IESE Business School

When it comes to innovation, what works better: formal organizational structures or informal network ties between employees? According to this Idea, which stresses the strength of social ties as having important implications for knowledge sharing, it is the latter. Organizations can improve their knowledge sharing by following a few core strategies. Ultimately, this may also facilitate better conditions for innovation as well, invaluable in today’s competitive business environment.

Idea #089
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Cleopatra, John W. Waterhouse, 1888 (Source: Wikimedia)

The Effect of Feminine Charm in Negotiations

Idea posted: February 2013
  • Leadership & Change
  • Learning & Behaviour
  • Operations

Can friendliness and flirtation help women in negotiations? Apparently so, according to this Idea, but only when balanced and when these behaviours do not undermine professional intent. By looking at the effects of each of these behaviours individually, as well as in combination, the key seems to lie in the perfect mix of friendliness and flirtation — otherwise known as feminine charm. 

Idea #090
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German Chancellor Angela Merkel and South Korean President Park Geun-hye

How Women Can Be More Politically Savvy at Work

Idea posted: February 2013
  • Leadership & Change
  • Learning & Behaviour

Most of us have witnessed or participated of office politics at some point in our careers. What do you do in such a situation? Do you embrace it or avoid it? This Idea shows that contrary to the popular opinion that office politics is ‘bad’, politically savvy executives actually excel in their careers and make effective leaders. 

Idea #091
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Untersuchungen am Mikroskop im Labor, 1952, Deutsche Fotothek (Source: Wikimedia)

Building Trust to Retain Female Employees

Idea posted: February 2013
  • Strategy
  • Leadership & Change
  • Learning & Behaviour

There is a key issue that organizations must tackle in order to retain female employees: trust. Evidence shows that women are more sensitive to and more aware of - both trust and distrust. In order to retain female talent, leaders must build trust between themselves and their employees, and there are specific behaviours and strategies that can help them do that.

Idea #012
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Keeping Employee Engagement High in Tough Times

Idea posted: February 2013
  • Strategy
  • CSR & Governance
  • Finance
  • Leadership & Change
  • Learning & Behaviour

During a downturn, employee engagement increases rather than decreases. However, employers should implement strategies to keep engagement high so the reverse does not occur when economic conditions eventually improve.

Idea #013
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Pericles, The First Citizen of Athens, c. 495 – 429 BC

Aligning the Organization to Let Leadership Happen

Idea posted: February 2013
  • Strategy
  • Leadership & Change
  • Learning & Behaviour

Good leadership is the result of ‘shared work’, and shared work is achieved through a process of direction, alignment and commitment in an organization. Creating positive leadership is really about these factors, rather than about adopting a set of ideal characteristics. All members of an organization have a role in making leadership happen.

Idea #014
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Diagram of the Brain, 14th Century

Emotional Intelligence and Leadership Behaviour

Idea posted: February 2013
  • CSR & Governance
  • Leadership & Change
  • Learning & Behaviour
Institutions: INSEAD

Emotional intelligence is our ability to control our emotions, understand the emotions of others and use this information to guide thinking and action – and it can have a huge impact on leadership effectiveness. In relation to the collaborative aspects of leadership in particular, emotional intelligence has been found to have a significant effect.

Idea #023
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Global Sales Teams and the Impact of National Culture

Idea posted: February 2013
  • CSR & Governance
  • Leadership & Change
  • Learning & Behaviour
  • Marketing
Institutions: HEC Paris

As international sales forces become more prevalent companies need to standardize their sales force management controls across national borders. This research looks at how the effectiveness of sales force control models is influenced by national culture, and how sales team managers need to understand and balance cultural influences that promote behaviour controls over outcome controls.

Idea #101
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