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The Sleep of Reason Produces Monsters (detail), Francisco Goya (Courtesy: The Nelson-Atkins Museum of Art, Kansas City, Missouri)

Why Managers Forgive Ethical Lapses of Tired Employees

Idea posted: September 2018
  • CSR & Governance
  • Leadership & Change
  • Learning & Behaviour

Managers tend to excuse and forgive ethical lapses by employees who are fatigued or depleted, a new study shows — although if the employees brought the fatigue on themselves (such as from watching a late night sporting event rather than working late), managers are less forgiving.

Idea #715
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Better Error Management Can Foster Innovation and Learning

Idea posted: August 2015
  • Innovation & Entrepreneurship
  • Leadership & Change
  • Learning & Behaviour
  • Operations

Not only can people learn from errors, but errors are an important part of the innovation process. However errors can have significant costs and the fear of the negative aspects of error can lead to an exclusive focus on prevention policies. Recent research emphasises the need for companies to embed within their culture ways to reduce the negative consequences of errors and enhance the positive through effective error management.

Idea #545
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Gaspar Melchor de Jovellanos at his desk, Francisco Goya, circa 1798

How to Use Compensation and Team Composition to Manage Procrastination

Idea posted: May 2015
  • Strategy
  • CSR & Governance
  • Leadership & Change
  • Learning & Behaviour

Project managers must manage the tendency of project workers to procrastinate, which leads to delayed efforts and, subsequently, quality problems. Understanding the behavioural biases of project workers leads to solutions to procrastination — solutions related to compensation, team composition and the management of information. 

Idea #519
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Early morning water circuit training session at Pope Army Airfield, N.C., 2015 (Source: Wikimedia Commons)

Psychology-based Training Incentives Motivates Workers

Idea posted: April 2015
  • Learning & Behaviour

A one-time financial incentive based on proven psychological techniques can motivate employees to voluntarily make a commitment to long-term training, new research shows. 

Idea #510
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Harness Big Data Using Visualisation Software Tools

Idea posted: January 2015
  • Strategy
  • Innovation & Entrepreneurship
  • Marketing
Institutions: NUS Business School

The phrase “big data” puts the emphasis on quantity — and it’s true that the data available in the world continues to grow exponentially every year. But for businesses wanting to make the most of big data, it’s not quantity that counts, but what you do with the data. Companies are losing millions of dollars because they are not fully exploiting the data they are already gathering. Given the complexity of big data, visualisation software tools are required to help companies avoid this mistake.

Idea #474
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Remote Working Vs Office Working: Why Office is Best

Idea posted: January 2015
  • Leadership & Change
  • Learning & Behaviour
Institutions: NUS Business School

While technology makes remote work more and more feasible, companies are finding that keeping employees on site is more effective. There are significant disadvantages to remote work and equally significant advantages to working in the office.

Idea #471
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The Syndics of the Amsterdam Drapers' Guild, Rembrandt van Rijn, 1662, Rijksmuseum, Amsterdam

Board Diversity Improves Corporate Results: Lessons from Singapore

Idea posted: December 2014
  • CSR & Governance
Institutions: NUS Business School

Singapore lags behind other nations in diversity on its corporate boards — while evidence mounts that diversity leads to better results, according to a 2014 National University of Singapore (NUS) Business School report on diversity. 

Idea #467
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The commercial centre Xujiahui (Source: Wikimedia Commons)

Buyers Beware: Costs for China Rising

Idea posted: November 2014
  • Marketing
  • Operations
Institutions: NUS Business School

An extensive survey reveals new cost challenges for China-based suppliers, although the country maintains the strengths that it made it the go-to supply source in the first place.

Idea #461
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“And dressed myself in such humility that I did pluck allegiance from men's hearts.” Shakespeare’s Henry IV Part 1. Painting of Henry IV, British School, 1620s, Dulwich Picture Gallery

How Humility in the CEO Improves Management Performance

Idea posted: May 2014
  • CSR & Governance
  • Leadership & Change
  • Learning & Behaviour

Humility on the part of a CEO can lead to highly beneficial results in their organization; humble CEOs improve top management team integration, which in turn increases middle managers’ perception of an empowering organizational climate, resulting in better work engagement, commitment, and job performance. Read on to learn more about why this trait is so important for CEOs to develop.

Idea #375
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Cyberloafing: Lost Sleep and Lower Productivity

Idea posted: March 2014
  • CSR & Governance
  • Leadership & Change
  • Learning & Behaviour
  • Marketing

The nature and increased use of the Internet has led to a new workplace threat to productivity — ‘cyberloafing’. In this Idea, the impact of lost and low-quality sleep on employee cyberloafing, as well as conscientiousness is examined. 

Idea #343
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Positive and Negative Drivers of Creativity

Idea posted: November 2013
  • Innovation & Entrepreneurship
  • Leadership & Change
  • Learning & Behaviour

There is no doubt that creativity is essential for organizations to thrive. But how can you inspire creativity in your organization? This Idea suggests that in addition to the popular perception that positivity inspires high creativity, negative affects also have an important role to play. In fact, when a combination of both negative and positive effects occur together, the highest levels of creativity take place.

Idea #266
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The Hunchback of Notre Dame, 1939, starring Charles Laughton as Quasimodo, directed by William Dieterle, RKO Radio Pictures

How Power Mediates the Effects of Social Exclusion

Idea posted: November 2013
  • Leadership & Change
  • Learning & Behaviour

How would you react if you were socially excluded from a group? According to this Idea, your level of power will be a strong determinant of this. High power individuals will try to connect with others, whereas low power individuals may withdraw further. It is important for managers to understand the dynamics of social exclusion not least because it can have a negative effect on productivity.

Idea #254
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An Offshore Original? Pirate Radio Caroline North broadcast off the coast of the Isle of Man, July 1964 to March 1968 (Source: BBC News)

Reducing the Risks of ‘Offshore’ IT

Idea posted: August 2013
  • Strategy
  • CSR & Governance
  • Operations

The digital revolution and the rapid economic development of countries in Asia and elsewhere have encouraged companies in the west to outsource IT services overseas. But large numbers of offshore projects for information systems fail. A study focusing on contract specification and different modes of contract implementation has highlighted ways companies can better control the quality and costs of long-distance outsourcing.

Idea #186
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Smoke But No Fire: How Employees View CEO Pay

Idea posted: July 2013
  • CSR & Governance
  • Leadership & Change
  • Learning & Behaviour

In recent years, calls to address CEO compensation packages have been rife. The press has ‘named and shamed’ many organizations for their excessive pay schemes, but despite all the noise, there has been little worker revolt. So what exactly is the effect of CEO pay, if any, on employee attitudes? This Idea examines the relationship between the two, and offers guidance for individuals involved in setting CEO compensation.

Idea #173
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Envy, Edvard Munch, 1907

Envy at Work - Pros and Cons for the Organization

Idea posted: May 2013
  • Leadership & Change
  • Learning & Behaviour
Institutions: NUS Business School

As a team leader, you want your team to work well together and, most importantly, produce results. The last thing you want is their success to be hampered by envy between colleagues, right? Well, according to new research from NUS Business School, some forms of envy may not necessarily be a bad thing, especially when it activates challenge-orientated rather than threat-orientated actions on the part of the envious person. 

Idea #148
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Tweedledee and Tweedledum, John Tenniel, an illustration for ‘Through the Looking-Glass’ by Lewis Carroll, 1871

Leadership: Is it in the Genes?

Idea posted: January 2013
  • Leadership & Change
  • Learning & Behaviour
Institutions: NUS Business School

Are leaders born or made? When looking at this question, some people believe that leadership can be taught and developed, while others believe it is essentially ‘hard wired’. This Idea, however, suggests that neither can be said to be accurate. Both genetics and the environment play an important role in leadership formation; the real question is, how much?

Idea #189
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