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Quotas to Gender-Balance the Board: Norway’s Drastic Action Worked

Idea posted: April 2016
  • CSR & Governance
  • Leadership & Change

Although perhaps a drastic move from the perspective of many businesspeople, the Norwegian government’s bold adoption of a 40% quota for women on boards, and its short 2-year implementation phase, had no significant impact — either negative or positive — on short- or long-term corporate performance. 

Idea #602
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Adapt Your Choice of Product-Related Services to the Industry Life Cycle

Idea posted: July 2015
  • Strategy
  • Marketing

Different types of services — from ‘complementary smoothing’ services such as maintenance support to ‘substituting’ services such as leasing arrangements — can be more or less effective depending on the current phase (early ferment, middle transition, or late mature) in the life cycle of the product’s industry.

Idea #531
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The Good and Bad Reasons Corporate Cash Is Trapped Overseas

Idea posted: November 2014
  • CSR & Governance
  • Finance

Policy makers are worried that U.S. companies are using Permanently Reinvested Earnings (PRE) as a tax loophole rather than legitimately trying to grow their overseas operations. They are also concerned about cash trapped overseas instead of being invested in the U.S. economy. The SEC is focused on whether companies are using the rules concerning PRE as a means to overstate their profits. New research shows that a majority of companies are serious about overseas growth rather than looking for tax loopholes. However, cash trapped abroad is still a problem for the U.S. economy. 

Idea #458
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Organizational Structure  of the Holy Roman Empire, Nuremberg Chronicles, by Hartmann Schedel, 1493

How to Design Organizational Structures by Understanding Organizational Routines

Idea posted: October 2014
  • Strategy
  • Leadership & Change
  • Operations

The characteristics of an organization’s routines — specifically their purpose (operational or dynamic) and whether or not they are specific to individual business units — help define the most effective structure for that organization. 

Idea #451
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Replica of Rushworh's music store in Liverpool, where the Beatles bought their first Gibson guitars (Source: Wikipedia Commons)

When Showrooms Help Online Companies

Idea posted: August 2014
  • Marketing
  • Operations

Nearly every bricks-and-mortar company will have an online presence today. But a few intrepid companies are going in the opposite direction: online companies are starting to open offline showrooms — and research shows the result is a boost in sales… and happy customers.

Idea #434
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The Unexpected Impact of Click and Collect Retail Programs

Idea posted: June 2014
  • Strategy
  • Marketing
  • Operations

When retailers started offering the ‘buy-online, pickup-in-store’ option, also known as BOPS, the assumption would be that online sales would increase. New research shows, however, that BOPS actually reduces online sales while increasing offline sales — a surprising but positive result.

Idea #527
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The Distribution of Bread in the Village, Frans van Leemputten, 1892 (Source: Wikimedia Commons)

Do CSR Initiatives Enhance Customer Loyalty?

Idea posted: March 2014
  • CSR & Governance
  • Marketing

Are customers more loyal to retailers who engage in corporate social responsibility (CSR) activities? In general, CSR is going to earn customer loyalty, although a closer look reveals that the type of CSR makes a difference. CSR related to the customer experience — involving employees and products — inspires the most loyalty, followed by community support activities. Environmental projects generate less enthusiasm from customers, and with some customers actually have a negative effect.

Idea #346
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Park Avenue foyer of the Waldorf-Astoria Hotel, New York City, on Christmas Day, 1987 (Source: Wikimedia Commons)

Frequency Reward Vs Customer Loyalty Programs

Idea posted: November 2013
  • Marketing

Customer loyalty programs can be based on frequency rewards or customer tier benefits (e.g. special benefits when you reach a certain elite customer status). As companies try to decide which type of program is better, or if loyalty programs are even worth the trouble, new research shows a combination of both programs offer direct financial benefits, as well as better customer information for strategic decision-making.

Idea #265
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The Effect of Pruning Sales Channels

Idea posted: November 2013
  • Marketing

A firm that eliminates a search or purchase channel, such as a catalogue, will lose customers who prefer that channel. The decision to eliminate a channel can still be profitable in the long run, as long as the savings from the elimination is greater than the lost revenues. Managers can help the math by taking proactive steps to reduce the level of lost revenues.

Idea #252
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  The Roman Forum, the commercial, cultural, and political centre of the Republic (Source: Wikipedia Commons)

Centralized or Decentralized Decision Rights in Multinationals

Idea posted: October 2013
  • Strategy
  • CSR & Governance
  • Marketing
  • Operations

Certain company and country factors determine whether decisions should be centralized at parent company headquarters or decentralized to the foreign subsidiary. Ignoring those factors will hurt parent and subsidiary financial performance. And fixing the inappropriate decision-making structure could prove costly.

Idea #237
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The Cheat with the Ace of Clubs, Georges De La Tour, c. late 1620s, Louvre, Paris (Source: Wikimedia Commons)

When Financially Deprived Employees May Shift Moral Standards

Idea posted: October 2013
  • CSR & Governance
  • Learning & Behaviour

Although moral standards are valued unequivocally, moral behaviour is another story. Under certain conditions, people will let their moral standards shift. New research shows that financial deprivation is one of those conditions and this can have an impact in the workplace.

Idea #227
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Mount Rushmore: George Washington, Thomas Jefferson, Theodore Roosevelt, and Abraham Lincoln (Source: Wikimedia Commons)

Four Capabilities of Great Strategic Leaders

Idea posted: May 2013
  • Strategy
  • Leadership & Change
  • Learning & Behaviour

Intellectual honesty, accountability, and self-awareness are three of the four key capabilities of strategic leaders - leaders capable of inspiring change, innovation, teamwork and competitive performance in their companies and organizations. The final and fourth key capability of strategic leaders is the ability to attract and develop great people - to be a ‘talent magnet’. Boards searching for CEOs, and CEOs searching for a top executive team must interview candidates and select CEOs with these four capabilities in mind. And once successful CEOs and C-

Idea #137
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Solar-powered Camel Fridge System, Nomadic Communities Trust (Source: Wikimedia)

Reverse Innovation: Ideas from Emerging Countries

Idea posted: April 2013
  • Strategy
  • Innovation & Entrepreneurship
  • Marketing

Emerging markets are usually coveted for the potential customers they represent — perhaps hundreds of millions of new consumers who are looking (or will be looking in the near future) for products to buy.  Most companies, however, develop products for developed markets first and then adapt them to the emerging markets. Research conducted by two professors from Dartmouth’s Tuck School of Business reveals a new strategy that reverses the traditional flow of innovation. This new strategy calls for developing products that are adopted first in emerging markets and then adapted for

Idea #127
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