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Daniel's Answer to the King, Briton Rivière, Mezotint, 1892 (Source: Wikimedia Commons)

Overcoming Our Evolutionary Fears to Speak Up to Authority

Idea posted: March 2015
  • CSR & Governance
  • Leadership & Change
  • Learning & Behaviour

Employees are often afraid to speak up even though they may have something to say. New research points to the evolutionary origins of fear-based silence and highlights the productive steps (e.g. developing emotional intelligence and better communication skills) employees can take to overcome these fears.

Idea #498
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Character Head N°9, by Franz Xaver Messerschmidt, after 1770. Wien Museum Karlsplaz (Source: Wikimedia Commons)

Facial Cues: Can We Judge Who Looks Like a Leader?

Idea posted: February 2015
  • Leadership & Change
  • Learning & Behaviour

Previous studies have shown that facial characteristics can help elevate a person into leadership roles. New research shows that different facial characteristics fit different domains — for example, businesspeople are expected to look ‘competent,’ while sports leaders look more ‘masculine.’ The research also shows that most people don’t have much confidence in their leadership inferences based on facial cues. But those who are confident, including corporate board members, may unconsciously be placing too much weight on facial cues in selecting leaders.

Idea #479
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Supply Chain Risk: Diversification Vs Under-diversification

Idea posted: December 2014
  • Operations

When catastrophe strikes a link in the supply chain, companies respond by dramatically diversifying their suppliers — only to eventually consolidate their suppliers as the memory of the disruption fades. This inconsistency is costly and ineffective.

Idea #468
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Corporate Values: Translating Platitudes into Sustainable Practices

Idea posted: October 2014
  • CSR & Governance
  • Leadership & Change

For organizational values to have an impact they must be turned into practices. Effective values practices are not stamped in place by top-down management pronouncements but rather emerge from precipitating events that draw concerned people together who seek preventive solutions. These solutions are eventually, after a period of contention and rework, manifested in concrete practices.

Idea #449
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Gedränge vor dem Geschäft Thomas Prewein, by Josef Engelhart, 1941 (Source: Wikimedia Commons)

The Surprising Benefit of Long Queues for Customers and Business

Idea posted: October 2014
  • Innovation & Entrepreneurship
  • Marketing

The accepted wisdom is that long lines are bad for business. In fact, they can be very good for business, as long as they are not too long. Research shows that long lines help customers learn what’s worth waiting for, and help businesses attract uninformed customers.

Idea #446
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How Peers Influence Ethics: Good Eggs and Bad Apples

Idea posted: June 2014
  • CSR & Governance
  • Finance

A controlled experiment reveals that managers ‘adjust’ their ethics based on the behaviour they witness from peers. If a peer is honest, the observing manager becomes a little more honest, on average. If a peer is dishonest, the observing manager can become significantly more dishonest. 

Idea #386
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