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Brave New Workplace

Three Generations of Young Professionals Reshape the Workplace

Idea posted: March 2017
  • Leadership & Change
  • Learning & Behaviour
Institutions: INSEAD

Three generations of young professionals and emerging workers — Gen X reaching the higher levels, Gen Y bringing their focus on purpose and cause, and Gen Z just breaking in — create both challenges and opportunities for the 21st century workplace.

Idea #646
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How to Build Brand Equity Through Employee Engagement

Idea posted: December 2014
  • Finance
  • Learning & Behaviour
  • Marketing

From the friendly retail clerk helping a customer to the highly paid consultant who delivers groundbreaking solutions to the business unit, employees can directly impact a company’s brand equity. Therefore, any employee-related policy or resource decision — from training to lay-offs — is in effect a branding issue. 

Idea #466
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Rear Adm. Daniel Holloway talks with sailors during his weekly Admiral's ‘brown bag lunch’ aboard aircraft carrier USS Enterprise (Source: Wikipedia Commons)

How Seeing Things Employees’ Way Builds Performance

Idea posted: April 2014
  • CSR & Governance
  • Leadership & Change
  • Learning & Behaviour
Institutions: London Business School

By adopting an employee-centred attitude to the way you lead, your staff will not only achieve the best for themselves and their own goals, but they will also deliver the best for your business. It requires a move away from the controlling orientation of traditional leadership and towards a more communicative process, in which you try to understand the strengths, fears, and aspirations of employees, and manage them accordingly.

Idea #353
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Tai Chi Chuan on the Bund in Shanghai, China. Photography by J. Gremillot, 2005 (Source: Wikimedia Commons)

Organizational Energy: May the Force Be With You

Idea posted: February 2014
  • Strategy
  • Leadership & Change
  • Learning & Behaviour
Institutions: Henley Business School

Organizational energy, or the force with which a company works, is inextricably linked to personal and collective effectiveness and performance in a business. How can leaders assess that energy, and if necessary, recharge it, to make the most of their people, so that they are all positively energized around the business goals? 

Idea #317
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The Press Gang, George Goodwin Kilburne, 1839-1924 (Source: Burlington Paintings, London)

Should I stay or should I go? The Power of Headhunters

Idea posted: October 2013
  • CSR & Governance
  • Leadership & Change
  • Learning & Behaviour

We can learn much from recent research about the behavioural aspects of top executives when approached by search firms. It suggests that the decline in corporate loyalty – prevalent among lower level employees since the downsizing era of the 1980s – has spread to the upper echelons as well.

Idea #233
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The Board Game, Magdelena Giesek, 2010. View her work at www.giesek.com

Gamification and Games at Work that Work

Idea posted: October 2013
  • Leadership & Change
  • Learning & Behaviour

Employers are using gamification — the introduction of games in the workplace — to make work more enjoyable and ‘fun’, and hopefully improving, in the process, employee engagement and motivation. But mandated fun is considered no fun at all, unless employees consent to the game. Without consent, new research shows, the gamification attempt will backfire; with consent, gamification will engage employees even though the essential core task has not changed.

Idea #228
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The Good Samaritan, Master of the Good Samaritan, circa 1530–1550, Centraal Museum Utrecht (Source: Wikimedia Commons)

How Prosocial Goals Promote Employee Happiness

Idea posted: July 2013
  • Leadership & Change
  • Learning & Behaviour

The pursuit of ‘happiness’ is perhaps one of the most important goals in a person’s life, and prosocial activities have proved to be a successful way to achieve it. But as the list of potential prosocial acts is endless, how can you narrow down which are the most effective? According to this Idea, activities framed in concrete rather than abstract terms make the crucial difference between happiness and unhappiness. 

Idea #163
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The Tax Collector, Marinus van Reymerswaele, 1542, Alte Pinakothek Museum,  Munich

Rewards that Motivate More than Money

Idea posted: May 2013
  • CSR & Governance
  • Leadership & Change
  • Learning & Behaviour

Non-financial rewards such as career-development opportunities and challenges and responsibilities have a much greater impact on staff motivation than salary and benefits. Cash and bonuses and a fair and transparent policy on pay are important to employees – so, too, are flexible benefits. But organizations need to take a ‘holistic’ view of compensation and think in terms of the ‘total rewards package’. Very few people are motivated solely by money.

Idea #146
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GINKS Focus Group, Ghana (Source: Wikimedia)

Managing Workforce Ideas Effectively

Idea posted: April 2013
  • Innovation & Entrepreneurship
  • Learning & Behaviour

The effective management of employees’ ideas encourages people to participate in the organization, beyond the scope of their job. For organizations to sustain success in their markets, and in order to survive, they need to utilize their workforce as effectively as possible particularly by stimulating and implementing employees’ ideas for improvement and innovation. The results not only benefit the organization, but also contribute to employee satisfaction.

Idea #131
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Anchorman: The Legend of Ron Burgundy, 2004, directed by Adam McKay, starring Will Ferrell. Also also written by Ferrell and McKay. Distributed by  DreamWorks Pictures

Balancing Extravert Leaders and Pro-active Employees

Idea posted: February 2013
  • Leadership & Change
  • Learning & Behaviour

Despite both being characteristics which are promoted in many organizations, leadership extraversion and employee proactivity are uneasy bedfellows. This research suggests that extraverted leaders are less receptive to proactivity, and that they may only enhance group performance when employees are passive. 

Idea #006
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Running Along the Beach, Joaquin Sorolla, 1908 (Source: Wikipaintings)

Vitality, Learning and Sustainable Performance

Idea posted: February 2013
  • Leadership & Change
  • Learning & Behaviour

Happy employees produce more than unhappy ones; they show up at work routinely, they are less likely to quit, they go above and beyond the call of duty, and they attract people who are just as committed to the job as they are. This Idea looks at what steps we can take as managers to help employees thrive at work, to be a happy and consistently high-performing workforce that is more loyal and more productive for the organization. 

Idea #024
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Keeping Employee Engagement High in Tough Times

Idea posted: February 2013
  • Strategy
  • CSR & Governance
  • Finance
  • Leadership & Change
  • Learning & Behaviour

During a downturn, employee engagement increases rather than decreases. However, employers should implement strategies to keep engagement high so the reverse does not occur when economic conditions eventually improve.

Idea #013
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Pericles, The First Citizen of Athens, c. 495 – 429 BC

Aligning the Organization to Let Leadership Happen

Idea posted: February 2013
  • Strategy
  • Leadership & Change
  • Learning & Behaviour

Good leadership is the result of ‘shared work’, and shared work is achieved through a process of direction, alignment and commitment in an organization. Creating positive leadership is really about these factors, rather than about adopting a set of ideal characteristics. All members of an organization have a role in making leadership happen.

Idea #014
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Engaged Employees: CSR, Sustainability and Performance

Idea posted: January 2013
  • CSR & Governance
  • Leadership & Change
  • Learning & Behaviour

Engaging employees with sustainability issues can play an important role in the creation of both social and commercial value. Forward-thinking companies are embracing sustainability programs driven from the top down and bottom up, to gain a number of additional benefits interlinked with increased employee engagement and performance.

Idea #040
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The Women's Land Army, Bellingham, 1943

Maximising Employee Performance

Idea posted: January 2013
  • Leadership & Change
  • Learning & Behaviour
Institutions: London Business School

Aligning the personal goals of employees with organizational goals can bring huge benefits but it is not easy. This Idea looks at the benefits of a management model based on the perspective of the employee, which can provide better communication with employees and, as a result, more effective performance from them; and suggests some ways to go about it. 

Idea #084
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