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Jean Charles de Menezes, memorial plaque at Stockwell Station, London (Source: Wikimedia Commons)

Bad Framing Leads to Bad Decisions and Bad (Even Fatal) Actions

Idea posted: October 2015
  • Strategy
  • Leadership & Change
  • Learning & Behaviour

Decision makers must frame or ‘make sense’ of events and situations, and then make their decisions accordingly. A groundbreaking analysis of an innocent civilian’s tragic shooting by anti-terrorist police reveals how groups of individuals commit, through the interaction of communication, emotions and material cues, to a single, common frame — in this case an erroneous frame. It is a cautionary tale for leaders and other decision makers, exposing how errors or assumptions can cascade into a complete misunderstanding of situations.

Idea #563
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Flexibility Vs Commitment in the Entrepreneurial Process

Idea posted: August 2013
  • Strategy
  • Innovation & Entrepreneurship
  • Operations
Institutions: EMLYON Business School

Academic literature has provided valuable insights into ways to manage the uncertainties inherent in new ventures — but failed to produce a consensus. Some scholars advocate an approach in which critical decisions are delayed and early commitments avoided, others one that ‘marries’ (to a greater or lesser extent) commitment and flexibility. ‘Re-conceptualisation’ of the main models can help reconcile the different schools of thought — and provide clearer guidance for entrepreneurs.

Idea #191
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Leveraging DNA to Survive in Hostile Business Environments

Idea posted: January 2013
  • Strategy
  • Innovation & Entrepreneurship
  • Leadership & Change

Developing strategies and capabilities to cope in hostile business environments is a must for today’s managers. In this way, nature and the animal kingdom offer a number of solutions. The coping strategies of animals like lions, seagulls, sharks and bears have evolved over billions of years and can be adopted by managers too; these can be summarized as fight, flight, search and sleep, and are discussed further in this Idea. 

Idea #047
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