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411_World War 2 poster. Wireless operators (Courtesy: BT Archives)

CIOs: Coach and Communicate with C-suite for Digital Innovation

Idea posted: January 2016
  • Strategy
  • CSR & Governance
  • Innovation & Entrepreneurship
  • Leadership & Change

European companies are losing innovation opportunities because C-suite executives fail to respond to information technology and digital-related proposals of the CIO and the information technology function of the company, according to a new survey of European companies in three countries. The problem: lack of communication between IT and non-IT leaders.

Idea #573
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CFO Survey: Most Hit by Hackers Otherwise Optimistic

Idea posted: July 2015
  • Strategy
  • Finance
  • Innovation & Entrepreneurship
  • Operations

New research from Duke University’s Fuqua School of Business global survey of CFOs reveals that 80% of companies have been hacked. Small and medium-sized businesses have been the hardest hit. Other results from the CFO survey include expectations of wage hikes and the impact of the strong U.S. dollar on U.S. exports.

Idea #534
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Six Skills for the Social Media-Literate Leader

Idea posted: May 2015
  • Strategy
  • Innovation & Entrepreneurship
  • Leadership & Change
  • Learning & Behaviour
  • Marketing

A scholar and an Executive Fellow from the Drucker School of Management present a six-dimensional framework of what they call ‘organizational social media literacy’. It outlines critical capabilities — from creating content and managing the flow of information to spreading social media competence throughout the organization and creating a social media infrastructure — that today’s leaders and their organizations must master to capitalize on the full potential of social media.

Idea #503
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Cyber-Attack Catastrophe: Lessons from a Plausible Risk Scenario

Idea posted: February 2015
  • Strategy
  • Finance
  • Leadership & Change
  • Operations

The Centre for Risk Studies at Cambridge University has developed a detailed risk scenario describing a slow-burning cyber attack on a fictional software developer that has global consequences. The improbable but plausible scenario, based on a variety of real (but smaller) cases, is intended as a ‘stress test’ for organizations and public policy bodies and offers lessons in how to mitigate the impact of such attacks.

Idea #491
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Harness Big Data Using Visualisation Software Tools

Idea posted: January 2015
  • Strategy
  • Innovation & Entrepreneurship
  • Marketing
Institutions: NUS Business School

The phrase “big data” puts the emphasis on quantity — and it’s true that the data available in the world continues to grow exponentially every year. But for businesses wanting to make the most of big data, it’s not quantity that counts, but what you do with the data. Companies are losing millions of dollars because they are not fully exploiting the data they are already gathering. Given the complexity of big data, visualisation software tools are required to help companies avoid this mistake.

Idea #474
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CAVE installation, Internet and Virtual Reality, Maurice Benayoun (Source: Wikimedia Commons)

How Leaders Emerge in Online Communities

Idea posted: January 2015
  • Strategy
  • Leadership & Change
  • Marketing
  • Operations

Without a formal hierarchy, members of online communities are often able to work together effectively and efficiently collaborating to create vast founts of knowledge such as Wikipedia. This research looks at how leaders emerge in online communities, and what companies can learn from this. 

Idea #470
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Dante Shows an Artist Some Unusual Clouds, by Ivan Aivazovsky, 1883

Six Imperatives for Companies to Embrace Cloud Computing

Idea posted: December 2014
  • Strategy
  • CSR & Governance
  • Innovation & Entrepreneurship
  • Operations

Cloud computing can offer companies more cost-effective and agile IT capabilities than many traditional in-house IT services and functions. Based on an extensive study of a company successfully expanding its cloud computing capabilities, as well as on interviews with 45 other companies, a research team from the MIT’s Center for Information Systems Research lays out the imperatives that help companies prepare for and manage the shift to cloud computing.

Idea #465
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Five Things a New CIO Must Do to Operate as a Business Leader

Idea posted: October 2014
  • Strategy
  • CSR & Governance
  • Leadership & Change
  • Learning & Behaviour
  • Operations

In the age of ‘big data’ and all pervasive social media the role of the CIO is increasingly important. However, traditionally seen as a ‘techie’, the CIO needs to shift perspective to operate as a business leader; and the newly appointed CIO must position her or himself to take on this leadership role.

Idea #454
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Bring Your Own Device to Work: The Pros and Cons for a Multinational

Idea posted: August 2014
  • Strategy
  • CSR & Governance
  • Leadership & Change
  • Operations

Rapid advances in communications technology available to consumers has meant that employees often have far greater private access to sophisticated technology than they do in the workplace. Is BYOD (Bring Your Own Device) - permitting employees to bring personal laptops, tablets, and smart phones to work, and to use their devices to access company information a sensible policy? In theory organizations benefit, in practice this presents many problems. This Idea uses a case study of a particular multi-national organization to see its response to this question. 

Idea #433
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Decision Support Systems: Under-rated and Under-used?

Idea posted: June 2014
  • Strategy
  • Learning & Behaviour
  • Marketing

Technology now provides a range of decision support systems to interrogate, process and analyse data on markets and customers and help companies answer ‘what-if’ questions. The best ones, however, could be being neglected by organizations. Recent empirical research finds a clear discrepancy between users’ perceptions of decision support systems and how these systems actually perform. 

Idea #387
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Early experimental digital photograph by Rick Doble, 2000 (Source: Wikimedia Commons)

IT Leadership: Shifting Mindsets to Add Value

Idea posted: April 2014
  • Strategy
  • CSR & Governance
  • Innovation & Entrepreneurship
  • Learning & Behaviour

How is IT managed in your organization? Most organizations do not think of this as a crucial question to consider, but in order to ensure competitive success in today’s complex business environment, responsibility for IT decision-making should be shared and not left solely in the hands of the CIO. Read on to find out more.

Idea #359
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How Virtual Ways of Working Impact on Team Productivity

Idea posted: February 2014
  • Strategy
  • Innovation & Entrepreneurship
  • Leadership & Change
  • Marketing

Digitally-mediated (or ‘virtual’) relationships and ways of working have been considered an essential part of the way teams will work in the future. But according to this Idea, virtuality can give rise to as many problems as solutions. Here, different types of virtual work are discussed, and based on the example of the U.S. automobile industry, some cautionary advice for organizations is offered.

Idea #323
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Search Engine Marketing: Does it Pay?

Idea posted: January 2014
  • Strategy
  • Marketing

Spending on search advertising has skyrocketed in recent years. But experiments conducted by researchers from UC Berkeley, the University of Chicago and eBay Research Labs suggest paid search may not be as effective as is thought. Particularly in the case of well-known brands, it seems it has little or no effect on sales as, in its absence, loyal customers will find other channels to visit the company’s website anyway.

Idea #309
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Dance at Le Moulin de la Galette, Auguste Renoir, 1876, Musée d'Orsay, Paris

Crowdsourcing New Product Ideas Over Time

Idea posted: January 2014
  • Strategy
  • Innovation & Entrepreneurship

Is your organization thinking of using online crowdsourcing applications to collect ideas for new products and services? If yes, it is not the only one; a number of large companies have been turning to crowdsourcing in recent years, including the technology corporation Dell. Read on to find out what an analysis of their application can tell you about how to use crowdsourcing in your own organization.

Idea #296
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Pessimismo e Optimismo, 1923, by Italian futurist painter Giacomo Balla, 1871-1958 (Source:Wiki Paintings)

Integrated IT Outsourcing: Total Package or Total Chaos?

Idea posted: December 2013
  • Strategy
  • Leadership & Change
  • Learning & Behaviour

There’s a growing trend in IT outsourcing towards integrated solutions. Clients no longer want to buy service components separately from multiple vendors: they want the ‘total package’ from a single provider. Integrated solutions, however, can be particularly challenging to implement, requiring intensive co-ordination by vendors. How can they be delivered on time — and to clients’ satisfaction? Recent qualitative research, looking at integrated IT services from the provider’s perspective, points to some answers. 

Idea #275
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U.S. Social Security Administration early accounting operations in Baltimore circa 1936 (Source: Wikimedia Commons)

Computer Says ‘Yes’ – The Impact of IT Investment

Idea posted: September 2013
  • Strategy
  • Finance

The impact of information technology on an organization’s profitability can be significant but it needs to be strategically managed, from the top down. View your IT management as a corporate rather than a departmental issue.

The key message for today’s leaders is, choose the right kind of IT projects, spend your money wisely, and focus on growth over cost savings. 

Idea #219
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An Offshore Original? Pirate Radio Caroline North broadcast off the coast of the Isle of Man, July 1964 to March 1968 (Source: BBC News)

Reducing the Risks of ‘Offshore’ IT

Idea posted: August 2013
  • Strategy
  • CSR & Governance
  • Operations

The digital revolution and the rapid economic development of countries in Asia and elsewhere have encouraged companies in the west to outsource IT services overseas. But large numbers of offshore projects for information systems fail. A study focusing on contract specification and different modes of contract implementation has highlighted ways companies can better control the quality and costs of long-distance outsourcing.

Idea #186
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Image from Defense Advanced Research Projects Agency (Source: Wikimedia Commons)

Developing Talent to Manage Big Data

Idea posted: July 2013
  • Strategy
  • CSR & Governance
  • Innovation & Entrepreneurship
  • Learning & Behaviour

The sudden and prominent appearance of big data in the business world means many organizations need to start thinking about investing in new staff specifically trained in big data analysis. How can HR executives stay ahead and ensure they find and retain the right people for this important role? 

Idea #176
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Herman Hollerith’s Electric Tabulator, US Census Bureau, Washington, DC, 1908, Photograph by Waldon Fawcett (Source: Library of Congress LC-USZ62-45687)

Big Data = Big Opportunities: If the CEO Takes the Lead

Idea posted: July 2013
  • Strategy
  • CSR & Governance
  • Leadership & Change

Big Data has recently gained lots of hype, prompting organizations to consider the best ways to utilize it. In this Idea, researchers suggest the responsibility lies not within IT departments, as is typically assumed; rather, CEOs need to take charge of understanding, exploring and exploiting the opportunities presented by Big Data.

Idea #175
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Twitter- 1000 Words / Shutterstock.com

How Twitter Levels the Information Dissemination Playing Field

Idea posted: May 2013
  • Strategy
  • Finance
  • Innovation & Entrepreneurship
  • Marketing

All businesses want to increase their visibility, but for small businesses this is even more of a concern. Could Twitter be the key to getting your firm noticed by investors? According to new research, small businesses that use Twitter to communicate with investors may experience an increase in the demand at market value of their stocks, helping to level the playing field between them and larger firms.

Idea #140
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King Arthur and the Knights of the Round Table (anon. medieval)

How Evolving C-Suite Structures Affect Performance

Idea posted: February 2013
  • Strategy
  • CSR & Governance
  • Leadership & Change
  • Operations

The size and structure of C-Suites has changed significantly over the past few decades. An examination of these changes reveals a number of shifts, including one towards more product-focused (or front-end) functional managers in organizations with closely-related business units, and an increase in administrative positions where organizations invest more in IT. These findings also have an impact on general managers’ salaries. Here’s why executives should pay attention to these shifts when structuring their top teams.

Idea #082
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Satisfied customer

Failed CRM Initiatives and How to Avoid Them

Idea posted: January 2013
  • Strategy
  • Marketing

Customer relationship marketing (CRM) has become a big focus for companies in recent years, witnessing heavy investment in call centres, sophisticated database systems, online support services, etc. But despite these large-scale CRM investments, 55–75% of companies have failed to meet the expected returns. Why is this the case and, moving forward, how can managers ensure better results from their CRM initiatives?

Idea #099
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