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Chery A1 - service/repair shop in Ukraine (Source: Wikipedia Commons)

Reasons for Product Recalls: Safety on the Line

Idea posted: December 2013
  • Strategy
  • CSR & Governance
  • Operations

Product recall is an increasingly common problem for manufacturing industries. But its causes are rarely researched. Most studies concentrate on its effects. The  financial impact of withdrawing a product from sale has been examined in detail; the PR ‘fall-out’ much discussed. This Idea shifts the emphasis to the ‘plant-level drivers’ of recalls — and reveals the ‘systematic’ and operational reasons for quality-control failure and serious product flaws.

Idea #285
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