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David and Goliath, Guillaume Courtois, c.1650 (Courtesy: Capitoline Museums, Rome)

Why Goliaths and Davids Are Poor Network Partners

Idea posted: December 2018
  • Strategy
  • Innovation & Entrepreneurship
  • Leadership & Change

Can a Goliath company or business entity collaborate on equal terms with a network of Davids? A new case study shows that enforcing network rules might make such a collaboration an insurmountable management challenge. 

Idea #721
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St George Kills the Dragon, Edward Burne-Jones, 1866 (Courtesy: Art Gallery of New South Wales)

How to Make and Keep Customers Grateful

Idea posted: January 2018
  • Strategy
  • Innovation & Entrepreneurship
  • Marketing

Forget discounts. Customers perceiving a genuine effort by companies to invest in the customer relationship will feel grateful toward the company — an emotion that leads to overall (and longer lasting) customer satisfaction.

 

Idea #688
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New York City (Source: Unsplash)

Strategies and Tools for Entrepreneurs in Search of Resources

Idea posted: September 2017
  • Innovation & Entrepreneurship

Based on a meta-analysis of academic publications, researchers identify two strategies and four tools that entrepreneurs can deploy to gain access to vital external resources.

Idea #668
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Interior, Wolf Kibel, 1930-35 (Courtesy: Iziko South African National Gallery, Cape Town)

Business Templates that Succeed in 'Bottom of the Pyramid' Environments

Idea posted: June 2017
  • Innovation & Entrepreneurship
  • Operations

A new company first succeeds by creating a template for doing business — a working system of organizational routines and practices. It then scales its business by replicating that template. In bottom of the pyramid environments, however, the development and replication of templates can be hindered by the extreme conditions in which organizations must operate.

Idea #659
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The Closed Bank, Edoardo Matania, 1870s (Courtesy: Dorotheum www.dorotheum.com)

Crowdfunding Still Attracts Local Investors to Local Ventures

Idea posted: April 2016
  • Finance
  • Innovation & Entrepreneurship

Entrepreneurs seeking funding through crowdfunding Internet platforms must still overcome the ‘home bias’ of investors — that is, their preference for funding projects located close to their homes.  

Idea #593
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CFO Survey: Most Hit by Hackers Otherwise Optimistic

Idea posted: July 2015
  • Strategy
  • Finance
  • Innovation & Entrepreneurship
  • Operations

New research from Duke University’s Fuqua School of Business global survey of CFOs reveals that 80% of companies have been hacked. Small and medium-sized businesses have been the hardest hit. Other results from the CFO survey include expectations of wage hikes and the impact of the strong U.S. dollar on U.S. exports.

Idea #534
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National Data Centre Capacity Building training course, 2012 at the CTBTO, Vienna, Austria (Source: Wikimedia Commons)

Training Knowledge Workers Pays Off for SMEs

Idea posted: December 2014
  • Strategy
  • Innovation & Entrepreneurship
  • Learning & Behaviour

While previous studies have researched the return of investment in training for corporations, much of this research focused on manufacturing employees. New research based in India focuses specifically on knowledge companies in the SME sector, and shows that the return on training is not only significant, but also increases with the size of the firm.

Idea #464
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Gedränge vor dem Geschäft Thomas Prewein, by Josef Engelhart, 1941 (Source: Wikimedia Commons)

The Surprising Benefit of Long Queues for Customers and Business

Idea posted: October 2014
  • Innovation & Entrepreneurship
  • Marketing

The accepted wisdom is that long lines are bad for business. In fact, they can be very good for business, as long as they are not too long. Research shows that long lines help customers learn what’s worth waiting for, and help businesses attract uninformed customers.

Idea #446
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Navigating the Global Online Contract Labour Market

Idea posted: April 2014
  • Strategy
  • Innovation & Entrepreneurship
  • Operations

Online labour markets match employers, mostly from richer economies, with skilled contractors in large part from developing economies for the performance of a variety of projects large and small. With a growing pool of experienced contractors and platform design features that alert employers about potential hidden quality problems, this market is soaring. The economic impact is generally positive, with wages often higher than the average in the contractors’ country of origin, while still providing cost savings to employers, and a larger pool of potential contractors increasing the

Idea #354
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John Barrymore as Svengali and Marian Marsh as Trilby, a poster for ‘Svengali’, 1931, produced and distributed by Warner Brothers

Choosing a Venture Capitalist: The Ethical Dimension

Idea posted: February 2014
  • Strategy
  • CSR & Governance
  • Innovation & Entrepreneurship

New and young businesses often depend on equity finance from venture capitalists. This does not, however, mean that they’re indiscriminate in their choice of venture capitalist fund. Recent research suggests that, in certain circumstances at least, entrepreneurs will spurn offers from equity investors who have a poor reputation for ethical behaviour.

Idea #332
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Blue Ballet, by South African artist Glen Josselsohn, 2011 (Source: Wikimedia Commons)

Innovation and External ‘Clusters’ in Emerging Markets

Idea posted: November 2013
  • CSR & Governance
  • Innovation & Entrepreneurship
  • Marketing
  • Operations

Regional clusters, combining companies and research institutes and government agencies, have long been considered important for the development of new businesses and new ideas, particularly in highly competitive and turbulent environments such as emerging economies. But they need to be complemented by external networks. A recent study underlines the link between successful innovation and partnerships outside ‘home territories’.

Idea #263
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Angels, Entrepreneurs and the Dark Side of Trust

Idea posted: November 2013
  • Innovation & Entrepreneurship
  • Learning & Behaviour

Trust is often seen as the key to successful partnerships with angel investors, many of whom provide ‘hand-holding’ services as well as capital for entrepreneurs. But recently published research suggests it can threaten the long-term prospects of a business. Entrepreneurs are, it seems, sometimes so keen to preserve high levels of trust in their relationships with ‘angels’ that they avoid experimentation — and fail to take the kinds of decisions that secure re-investment.

Idea #258
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Twitter- 1000 Words / Shutterstock.com

How Twitter Levels the Information Dissemination Playing Field

Idea posted: May 2013
  • Strategy
  • Finance
  • Innovation & Entrepreneurship
  • Marketing

All businesses want to increase their visibility, but for small businesses this is even more of a concern. Could Twitter be the key to getting your firm noticed by investors? According to new research, small businesses that use Twitter to communicate with investors may experience an increase in the demand at market value of their stocks, helping to level the playing field between them and larger firms.

Idea #140
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