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Illustration from the 1855 edition of La Fontaine's Fables

Fast-Slow Strategy-Making in Adaptive Organizations

Idea posted: February 2019
  • Strategy

An adaptive company uses a dynamic collaborative learning system to merge the ‘fast’ experience and insights from front-line operational managers with the ‘slow’ analytical reasoning of corporate strategists to chart the company’s best path to future success.

Idea #731
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Corporate Culture: A Key Drivers of a Firm’s Value

Idea posted: January 2017
  • Strategy
  • CSR & Governance
  • Leadership & Change

A survey of more than 1300 executives confirms that for most leaders, corporate culture is one of the top five contributors to a firm’s value — and that current CEOs are most responsible for establishing an effective culture.

Idea #641
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Napoleon at the Battle of Wagram 1809, Horace Vernet, 1836 (Courtesy: Palace of Versailles)

Ensure the CEO Gets the Right Information at the Right Time

Idea posted: July 2015
  • Strategy
  • CSR & Governance
  • Leadership & Change
  • Learning & Behaviour

CEOs must be informed at all times about all internal and external facets of the company relevant to his or her performance as leader of the company. A personal knowledge infrastructure, based on the right practices, relationships and tools and aligned with the needs and personality of the CEO, can make the difference between leadership success and failure. 

Idea #532
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'Remnants of an Army' by Elizabeth Butler, 1877. Portraying William Brydon, the only survivor the evacuation from Kabul in January 1842. Ferens Art Gallery, Hull

Learning from Expatriate Experience After the Return Home

Idea posted: March 2015
  • Strategy
  • CSR & Governance
  • Learning & Behaviour
  • Operations
Institutions: IESE Business School

Expatriates who return home bring with them the knowledge benefits of the relationships that they made during their international assignments. New research shows that these knowledge benefits continue even after the assignment because the expatriate still has the connections with his or her former colleagues in the international host office. 

Idea #493
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CAVE installation, Internet and Virtual Reality, Maurice Benayoun (Source: Wikimedia Commons)

How Leaders Emerge in Online Communities

Idea posted: January 2015
  • Strategy
  • Leadership & Change
  • Marketing
  • Operations

Without a formal hierarchy, members of online communities are often able to work together effectively and efficiently collaborating to create vast founts of knowledge such as Wikipedia. This research looks at how leaders emerge in online communities, and what companies can learn from this. 

Idea #470
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A Philosopher Giving a Lecture on the Orrery, Joseph Wright of Derby, 1766, Courtesy: Derby Museum and Art Gallery

How to Motivate Subsidiaries to Share Useful Know-How with Others in the Group

Idea posted: October 2014
  • Strategy
  • Operations

Building competence takes time and money. Subsidiaries of multinational corporations are therefore going to focus more on building competence that helps them, and not worry about other subsidiaries. However, parent companies can motivate subsidiaries to develop internationally useful competence by: making the creation of such competence part of a subsidiary’s mission, increasing the interface among subsidiaries, and granting them operational (but not strategic) autonomy.

Idea #444
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Launch Intentional Communities of Practice in Global Companies

Idea posted: September 2014
  • Strategy
  • Innovation & Entrepreneurship
  • Leadership & Change
  • Learning & Behaviour

As professionals in an organization acquire knowledge and experience, they share this knowledge among themselves in informal communities of practice (CoPs). In large international organizations with geographically dispersed professionals, such organic, informal CoPs aren’t possible; however, research shows top management-initiated, deliberately structured intentional communities of practice (ICoP) can fulfil the same function of distributing knowledge throughout the organization.

Idea #441
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Ways to Encourage Employees to Help Each Other

Idea posted: September 2014
  • Strategy
  • CSR & Governance
  • Leadership & Change
  • Learning & Behaviour

A cooperative culture featuring generous employees helping each other is a key success factor for innovative and effective organizations. The two mechanisms for such generosity is the pay-it-forward approach, where someone who has been helped helps another person, and reputation rewarding, in which employees with a reputation for helping others are rewarded with help when they need it. New research from the University of Michigan’s Ross School of Business shows that both mechanisms are effective, but paying it forward will have a longer lasting impact on the organization

Idea #435
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Bring Your Own Device to Work: The Pros and Cons for a Multinational

Idea posted: August 2014
  • Strategy
  • CSR & Governance
  • Leadership & Change
  • Operations

Rapid advances in communications technology available to consumers has meant that employees often have far greater private access to sophisticated technology than they do in the workplace. Is BYOD (Bring Your Own Device) - permitting employees to bring personal laptops, tablets, and smart phones to work, and to use their devices to access company information a sensible policy? In theory organizations benefit, in practice this presents many problems. This Idea uses a case study of a particular multi-national organization to see its response to this question. 

Idea #433
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“They spake not a word. But, like dumb statues, or breathless stones, star'd on each other, and look'd deadly pale.” Shakespeare’s Richard III. Image:  15th Century tapestry showing Richard III, Coventry Guildhall

Why Employees Hide Their Knowledge and How to Encourage Sharing

Idea posted: July 2014
  • Strategy
  • Leadership & Change
  • Learning & Behaviour

Employees who refuse to share knowledge, either by playing dumb, being evasive, or saying that other factors are to blame, undermines the cooperation, efficiency and effectiveness of organizations. Understanding how perpetrators and targets view the damage from knowledge hiding is an important step in preventing this behaviour.

Idea #420
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The White Rabbit, by Sir John Tenniel (1820 –1914), an illustration from the original edition of Lewis Carroll’s Alice in Wonderland

How to Ensure Knowledge Sharing under Pressure

Idea posted: June 2014
  • Strategy
  • CSR & Governance
  • Leadership & Change
  • Learning & Behaviour

Knowledge sharing among employees is vital to an organization’s success. But increasing time pressure makes employees less willing to break away from their tasks and deadline work to help others. In a busy and competitive environment it is up to organizations to help relieve this pressure.

Idea #392
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Ideas, Implementation and the Learning Organization

Idea posted: January 2014
  • Strategy
  • Innovation & Entrepreneurship
  • Learning & Behaviour

Employee deviation from official strategy can result in discoveries and innovations that increase profits. It’s not always to be actively encouraged, though. Employees who try to implement the ideas of management — and provide feedback on what works and what doesn’t — can better serve the interests of the organization in the long term.

Idea #314
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Knowledge Sharing Networks Between Developing and Developed Countries

Idea posted: January 2014
  • Strategy
  • Innovation & Entrepreneurship
  • Learning & Behaviour
  • Marketing
  • Operations

Managers in emerging markets can benefit from interpersonal ties to more developed countries. Personal contacts abroad can provide useful ‘inside information’ and transfer critical knowledge — for free. They should not, however, be pursued exclusively. The best personal networks include contacts at home as well as overseas. Recent research points to the relative merits and usefulness of local and distant knowledge.

Idea #292
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Leading Complex Projects through Collaboration

Idea posted: February 2013
  • Strategy
  • Leadership & Change
  • Learning & Behaviour
Institutions: IMD

Pooling the ideas, resources, commitment and efforts of many is more effective than relying on the few best individuals in an organization. Here, the example of CERN and their successful collaborative model of project management is used to illustrate the ways to lead through collaboration and harmony - collaborative leadership lessons from CERN: the world’s largest physics experiment.

Idea #022
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Building Knowledge Sharing Networks in Organizations

Idea posted: February 2013
  • Strategy
  • Innovation & Entrepreneurship
  • Leadership & Change
  • Learning & Behaviour
Institutions: IESE Business School

When it comes to innovation, what works better: formal organizational structures or informal network ties between employees? According to this Idea, which stresses the strength of social ties as having important implications for knowledge sharing, it is the latter. Organizations can improve their knowledge sharing by following a few core strategies. Ultimately, this may also facilitate better conditions for innovation as well, invaluable in today’s competitive business environment.

Idea #089
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‘Partners of Choice’ for an Agile Workforce

Idea posted: January 2013
  • Strategy
  • CSR & Governance
  • Leadership & Change
  • Learning & Behaviour

An alternative to traditional full-time employment relationships, ‘Partners of Choice’ are starting to form the basis of new, supremely agile organizations. This is a longer form of contracting relationships, based on trust and cherry-picking expertise - whilst still ensuring commitment and competence. Choosing, attracting, and managing the right partners then, is key to their success. 

Idea #075
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Liberating Knowledge in the Organization

Idea posted: January 2013
  • Strategy
  • Leadership & Change
  • Learning & Behaviour

It is a universal challenge for large organizations: the larger and more segmented the company, the harder it is to match its people to its problem. This Idea looks at how internal ‘knowledge markets’ can facilitate information sharing within large organizations; helping employees locate expertise and matching knowledge seekers with knowledge sources.

Idea #020
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