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Oslo Opera House, photo by Oliver Cole on Unsplash

Stopping Tax Evasion: Detection Probability Vs Moral Persuasion

Idea posted: October 2017
  • Finance
  • Operations

A large field experiment involving Norwegian taxpayers underreporting foreign income reveals that the probability of detection deters the greatest number of potential non-compliant taxpayers; moral arguments sways fewer non-compliant taxpayers but inspires those who listen to significantly increase their reported income. 

Idea #679
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Source: Pixabay

Typical Air Quality in Offices Hurts Cognitive Function

Idea posted: September 2017
  • CSR & Governance
  • Learning & Behaviour
  • Operations

Controlled laboratory experiments yield evidence that air quality in conventional offices will impact our cognitive abilities, compared to the quality in ‘green’ offices and buildings.

Idea #669
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Interior, Wolf Kibel, 1930-35 (Courtesy: Iziko South African National Gallery, Cape Town)

Business Templates that Succeed in 'Bottom of the Pyramid' Environments

Idea posted: June 2017
  • Innovation & Entrepreneurship
  • Operations

A new company first succeeds by creating a template for doing business — a working system of organizational routines and practices. It then scales its business by replicating that template. In bottom of the pyramid environments, however, the development and replication of templates can be hindered by the extreme conditions in which organizations must operate.

Idea #659
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Sustainable Manufacturing Part 1: People, Technology and Collaboration

Idea posted: April 2017
  • CSR & Governance
  • Operations

The first phase of a major project on sustainable manufacturing, a food-and-drink industry giant and a UK university sponsored a roundtable discussion on sustainable manufacturing by 24 manufacturing experts from industry, government and academia. The roundtable yielded six major themes — People, Big Data, Technology, Collaboration, Value and Resilience — that describe the key areas on which manufacturers must focus to build a sustainable future.

Idea #652
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Sustainable Manufacturing Part 2: Five Pathways

Idea posted: April 2017
  • CSR & Governance
  • Operations

A collaborative research project on sustainable manufacturing between a food and drink giant and a university uncovers five pathways to sustainable manufacturing in 2050 that leverage technology and collaboration to build environmentally conscious supply chains that support — and involve — society.

Idea #653
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The Money Changer and His Wife, Marinus Claesz van Reymerswaele, 1539 (Courtesy: Prado Museum, Madrid)

Women Do Ask For Raises — But Don’t Get Them

Idea posted: October 2016
  • CSR & Governance
  • Leadership & Change
  • Learning & Behaviour
  • Operations

A new study debunks two claims — that women are afraid to ask for raises and that this reticence is based on a fear of disrupting workplace relationships — which have been used to blame women, in part, for the gender disparity in pay. Women do ask for raises, but are more likely to be refused than men. 

Idea #628
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Pedestrians in Toronto, 2013 (Source: Wikimedia Commons)

Serving a Few Major Customers Vs Many Diverse Customers

Idea posted: August 2016
  • Operations

Contrary to the accepted wisdom, manufacturers with a small number of major customers benefit from collaborative practices that lead to less demand uncertainty and greater inventory efficiencies. Manufacturers with a large number of disparate customers are the ones who must keep higher inventory level for longer periods of time, resulting in more inventory write-downs and reversals.

Idea #619
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Hands with flowers

Collaborate with Suppliers to Ensure Green Practices in the Supply Chain

Idea posted: August 2016
  • CSR & Governance
  • Operations

A new study shows that collaborating with suppliers, rather than just monitoring them, is more effective in ensuring that they are engaging in green and sustainable practices. Internal non-coercive drivers (for example, pressure from top management rather than government regulators) encourage buyer/supplier collaboration. 

Idea #617
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Toyota factory in Ohira, near Sendai, Miyagi Prefecture, Japan

Lean Manufacturing More Effective in Collectivist Cultures

Idea posted: August 2016
  • CSR & Governance
  • Operations

Lean manufacturing practices are more effective in countries and companies that have more collectivist or group cultures than individualist cultures. In addition, nation trumps organization: a plant’s collectivist organizational culture will not overcome the individualistic culture of the country in which it is located.

Idea #616
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Sugar Factory with clean vapor emission, Minas Gerais, Brazil, 2007 (Source: Wikimedia Commons)

Meeting Sustainability Priorities in Competitive Operational Strategies

Idea posted: August 2016
  • Strategy
  • CSR & Governance
  • Operations

Environmental and social sustainability priorities can be integrated with traditional priorities to varying degrees. Companies competing on innovation, for example, are more open to environmental and social sustainability than companies competing on price. Yet for all companies, environmental and social sustainability priorities play an increasingly greater role in their success.

Idea #618
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High-wire performer, South Korea, 2006 (Source: Wikimedia Commons)

Effective Risk Management to Secure Change and Growth

Idea posted: May 2016
  • CSR & Governance
  • Operations

Opponents of quantitative risk management models believe these models are counterproductive: they inhibit companies from taking calculated chances without preventing major mistakes (see the 2008 economic crisis). A new study of seven successful companies shows that when complemented by rigorous qualitative risk management practices and expanded roles for risk managers, quantitative models enhance rather than inhibit a company’s innovation and initiative.

Idea #604
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System change not climate change', 2009, UN climate talks in Copenhagen. Photo: kris krüg via Flickr (CC BY-NC-ND).

How Social Movements Spark Corporate Social Responsibility Initiatives

Idea posted: April 2016
  • CSR & Governance
  • Marketing
  • Operations

Social movements change society’s expectations of a company, as well as influence the thinking and values of individuals in that company. Under ideological pressure from diverse categories of external and internal stakeholders, the company responds with a corporate social responsibility agenda. 

Idea #603
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 View of the MS Costa Concordia shipwreck, 2012 (Source: Wikimedia Commons)

Bad Luck Doesn’t Just Happen: The Case of the Costa Concordia

Idea posted: March 2016
  • Learning & Behaviour
  • Operations

Using the case of the Costa Concordia cruise ship sinking, researchers demonstrate the threat posed by ‘zemblanity.’ While serendipity occurs when a company is prepared to take advantage of good fortune, zemblanity is the polar opposite, occuring when a company creates its own bad luck.

Idea #592
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The Architect’s Dream, Thomas Cole, 1840 (Courtesy: Toledo Museum of Art, Toledo, Ohio, USA)

How Successful Megaprojects Are Games of Innovation

Idea posted: March 2016
  • CSR & Governance
  • Innovation & Entrepreneurship
  • Operations

Megaprojects are not so much linear constructions of grand designs, but more a ‘game’ of innovation between players slowly ‘shaping,’ through a series of episodes, the project over time.

Idea #587
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Enterprise Risk Management: Lessons from Canada’s Banks and Burning Platforms

Idea posted: January 2016
  • Finance
  • Operations

Once lagging behind banks in other countries, Canadian banks are now a case study in ERM best practices — thanks to factors such as strong regulations, substantial loss events that galvanized ERM efforts, and ERM best practices capabilities of people, processes, systems and data in the individual banks.

Idea #579
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Management Practices that Lead to Corporate Social Responsibility

Idea posted: October 2015
  • CSR & Governance
  • Leadership & Change
  • Operations

Superior management quality practices, in areas such as monitoring employee performance, updating operations, setting targets and establishing incentives, will impact the extent of a company’s corporate social responsible practices — notably in issues related to stakeholder concerns, such as diversity, environmental performance and employee relations. 

Idea #554
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Royal Herbert Hospital, Woolwich: the Sister, by Edward Ardizzone,1941 (Courtesy: The Imperial War Museum, London)

The Overlooked Productivity Costs of Collaboration

Idea posted: October 2015
  • Leadership & Change
  • Operations

While management theorists and business leaders trumpet knowledge sharing and other advantages of collaboration, new research shows that workforce collaboration also comes with ‘spillover’ time-related costs that hurt productivity. These costs, however, can be managed.  

Idea #552
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Wayuu bags, hand made by women from the Wayuu tribe in Colombia (Source: Wikimedia Commons)

Reusable Grocery Bags: How Green Customers Help the Environment — and Your Business

Idea posted: September 2015
  • CSR & Governance
  • Learning & Behaviour
  • Marketing
  • Operations

Shoppers bringing their own bags help reduce the adverse environmental impact of plastic bags. New research shows, however, that the environment is not the only winner. Environmentally conscious shoppers are inspired to buy more expensive organic products, and reward themselves with unplanned indulgent purchases — a boon to grocery stores.

Idea #542
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Better Error Management Can Foster Innovation and Learning

Idea posted: August 2015
  • Innovation & Entrepreneurship
  • Leadership & Change
  • Learning & Behaviour
  • Operations

Not only can people learn from errors, but errors are an important part of the innovation process. However errors can have significant costs and the fear of the negative aspects of error can lead to an exclusive focus on prevention policies. Recent research emphasises the need for companies to embed within their culture ways to reduce the negative consequences of errors and enhance the positive through effective error management.

Idea #545
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CFO Survey: Most Hit by Hackers Otherwise Optimistic

Idea posted: July 2015
  • Strategy
  • Finance
  • Innovation & Entrepreneurship
  • Operations

New research from Duke University’s Fuqua School of Business global survey of CFOs reveals that 80% of companies have been hacked. Small and medium-sized businesses have been the hardest hit. Other results from the CFO survey include expectations of wage hikes and the impact of the strong U.S. dollar on U.S. exports.

Idea #534
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Innovation is Key to Exporting Success for SMEs

Idea posted: May 2015
  • Innovation & Entrepreneurship
  • Operations

Innovative companies can find success in export markets, but is there a correlation in the other direction: Can exporting lead to greater innovation? A researcher in Australia, dissecting data from thousands of Australian SMEs, discovered some correlation between exporting and innovation, but concluded that it is wiser to focus on innovation first, before attempting to conquer export markets.

Idea #520
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Playing cards from the French Republic (1793-94), revolutionary images replace Kings and Queens

The Role of Identity When an Organization's Purpose Changes

Idea posted: May 2015
  • Strategy
  • Marketing
  • Operations

How do organizations respond to multiple business logics with conflicting sets of rules and norms? New research based on a study of four French business schools reveals that institutional and organizational identities will guide an organization’s response.

Idea #514
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When Does Downsizing Hurt Customer Satisfaction?

Idea posted: April 2015
  • Strategy
  • Marketing
  • Operations

Past research based on B2B industries show an intuitive link between downsizing the workforce and lower customer satisfaction. A new study focused on B2C industries reveals that the link is more complex, depending on factors such as organizational slack, labour productivity, and the emphasis on innovation. The study does confirm that downsizing reduces customer satisfaction, which then reduces financial results.

Idea #507
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Tony Blair and George W. Bush at the White House, 2003 (Source: Wikimedia Commons)

Beware of Hubris Syndrome! A Leadership Personality Disorder

Idea posted: March 2015
  • Leadership & Change
  • Learning & Behaviour
  • Operations
Institutions: Duke University

Researching the medical history of UK prime ministers and US presidents, a member the UK House of Lords and a psychiatrist and researcher from Duke University in the US reveal the symptoms and traits of hubris — a syndrome that befalls many who have substantial power over a length of time.

Idea #499
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The Tower of Babel, Pieter Bruegel the Elder, 1563 (Courtesy: Kunsthistorisches Museum, Vienna)

The Language Challenge for Social Media in Multinationals

Idea posted: March 2015
  • Strategy
  • CSR & Governance
  • Leadership & Change
  • Operations

The growth of social media in business enables and enhances a company’s communication among employees and with outside stakeholders, including customers and partners. The diversity of languages within a multinational, however, can hamper communication and collaboration both externally and internally. 

Idea #500
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Public Sector Leadership: Managing 'Multirational' Organizations

Idea posted: March 2015
  • Leadership & Change
  • Operations

Public sector organizations are hybrid organizations that bring together different rationalities (e.g. political, economic, legal) together under one roof. The role of the public-sector manager is to find a way to enable these different rationalities to collaborate effectively. The key, according to social systems theory, is communication: finding the common language.

Idea #497
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Henri Matisse, working from his sick bed, 1952 (Courtesy: Metropolitan Museum of Art, New York)

The Hidden Costs of Working While Sick

Idea posted: March 2015
  • CSR & Governance
  • Leadership & Change
  • Learning & Behaviour
  • Operations

How does working while sick or in pain affect work performance? Through two studies, one focused on employees with chronic pain and another focused on those with momentary pain, a research team demonstrated that fluctuations in pain impacted employee allocations of energy toward their work. Specifically, when in pain, employees are more likely to withdraw from their work, while without pain, they are more likely to engage in ‘extra-role’ behaviours, going above and beyond their responsibilities. 

Idea #492
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'Remnants of an Army' by Elizabeth Butler, 1877. Portraying William Brydon, the only survivor the evacuation from Kabul in January 1842. Ferens Art Gallery, Hull

Learning from Expatriate Experience After the Return Home

Idea posted: March 2015
  • Strategy
  • CSR & Governance
  • Learning & Behaviour
  • Operations
Institutions: IESE Business School

Expatriates who return home bring with them the knowledge benefits of the relationships that they made during their international assignments. New research shows that these knowledge benefits continue even after the assignment because the expatriate still has the connections with his or her former colleagues in the international host office. 

Idea #493
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Cyber-Attack Catastrophe: Lessons from a Plausible Risk Scenario

Idea posted: February 2015
  • Strategy
  • Finance
  • Leadership & Change
  • Operations

The Centre for Risk Studies at Cambridge University has developed a detailed risk scenario describing a slow-burning cyber attack on a fictional software developer that has global consequences. The improbable but plausible scenario, based on a variety of real (but smaller) cases, is intended as a ‘stress test’ for organizations and public policy bodies and offers lessons in how to mitigate the impact of such attacks.

Idea #491
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Thumbs Up Ballet in a field choreography of Stars in my Eyes, Quebec, 1944 (Source: Wikimedia Commons)

Does Employee Satisfaction Improve Company Value? It Depends...

Idea posted: January 2015
  • CSR & Governance
  • Finance
  • Learning & Behaviour
  • Operations

Recent studies of U.S. companies have shown that increased employee satisfaction is linked to higher value for the firm. But what about companies in other countries? A new study shows that the U.S. results are replicated only in countries that have levels of labour flexibility (ease of hiring and firing) similar to the U.S. Companies in countries with low labour flexibility show a more limited benefit from employee satisfaction.

Idea #478
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