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How to Resolve Workplace Conflicts by Addressing Conflict Expression

Idea posted: February 2015
  • Leadership & Change

Faced with workplace conflicts, attending to how the different parties express themselves — presenting their positions clearly, calmly and honestly or using aggressive language and loud voices, is just one example — can be the key in reaching a resolution.

Idea #489
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The Fall of Man, Hendrik Goltzius, 1616 (Source: Wikimedia)

Gender and the Use of Deception in Negotiation

Idea posted: April 2013
  • CSR & Governance
  • Leadership & Change
  • Operations

Various factors affect the use of deception during negotiations. Could gender be one of them? Research suggests that men either deceive or do not deceive regardless of the other party’s strategy, whereas the probability that female negotiators will use deception varies according to their belief they will be ‘caught out’ by the party they are trying to deceive and their perception of the other party’s trustworthiness.

Idea #134
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