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Children Acting the Play Scene in 'Hamlet', by Charles Hunt, 1863, (Source: The Yale Center for British Art. Wikimedia Commons)

Calling in the Consultants: Risks and Rewards

Idea posted: September 2013
  • CSR & Governance
  • Leadership & Change
  • Learning & Behaviour

The use of management consultants by businesses and other organizations is controversial — and its benefits hard to quantify. (The ‘consultancy effect’ is impossible to isolate from other factors affecting the organization.)

Anecdotal evidence and experience, however, suggest that the leaders who derive most value from consultants are those who see them not as ‘fixers’ but ‘facilitators’ come to ‘counter-observe’ the organization and help create or measure its aptitude for change.

Idea #214
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Silhouette of a businessman pointing to a projected graph at a presentation

Reporting Risk When Reporting Performance to the Board

Idea posted: May 2013
  • CSR & Governance
  • Leadership & Change

As the board of directors is ultimately responsible for a company’s success or failure, board members should be adequately informed not only about the company’s financial performance but about the full gamut of risks that may impact the company’s prospects and results and influence future strategy.

Idea #150
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