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The Giacometti room (Courtesy: The Louisiana Museum of Modern Art, Denmark)

Shades of Grey: The Nuances of Team Disengagement

Idea posted: February 2019
  • Leadership & Change

As leaders and organizations strive to increase engagement, new research shows different nuances to disengagement that undermine the engagement effort. Some teams are pseudo-engaged, with individuals behaving as if they’re engaged but only interested in their own welfare. Others are contented rather than being disgruntled, deciding they want to do the minimum and no more.

Idea #730
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Immanuel Kant by unknown artist (Source: Wikimedia Commons)

Leadership Humility Is Contagious — Resulting in High Performance

Idea posted: January 2019
  • Leadership & Change

Leadership humility is contagious, resulting in a collective humility that focuses the leader’s group or organization around achieving high team performance.

Idea #728
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Portrait of artists Jean Baptiste de Champaigne and Nicolas de Plattemontagn (Courtesy: Museum Boijmans Van Beuningen, Rotterdam)

Why Workplace Conversations Are More Successful than You Believe

Idea posted: November 2018
  • Leadership & Change
  • Learning & Behaviour

In conversations with new people, most people underestimate how positive of an impression they are making A new study reveals the prevalence of this ‘liking gap’: the fact that most conversation partners like you more than you believe. This liking gap can have implications in the workplace, including the discouragement of collaborative ventures and an additional challenge for new employees.

Idea #720
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Surrounded by Artists and Professors: A Rake's Progress, William Hogarth 1732-5 (Courtesy: Sir John Soane's Museum)

Why Competent Jerks Get Hired

Idea posted: June 2018
  • Leadership & Change
  • Learning & Behaviour

Despite overwhelming evidence that ‘jerks’ in the workplace undermine the success of a team or organization, they continue to be hired. New research explains why: when one’s money is at stake, decision makers value competence over sociability — which is a long-term mistake.

Idea #710
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The Freezeanalysts, Aris Kalaizis, 1995 (Source: Wikimedia Commons)

Too Much of a Good Thing: Collaborative Overload

Idea posted: May 2018
  • Leadership & Change
  • Learning & Behaviour

While the power of collaboration and teamwork is well-documented, the potential dark side of collaboration — for example, the same people in an organization being over-burdened by requests from others because they’ve acquired a reputation as collaborators — is ignored. A team of researchers warn of the dangers of ‘collaborative overload.’

Idea #703
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Pedro Lopez and the Trinity Orchestra, 2017 (Source: Wikimedia Commons)

Understanding Follower Attitudes Helps Decipher Leadership Success

Idea posted: November 2017
  • Leadership & Change
  • Learning & Behaviour

Leadership success is built not only on the competencies of the leader but also the perceptions of followers. Conceptualizing perceptions as attitudes unveils a more nuanced and complete explanation of leadership success (and failure).

Idea #682
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Frank Jordan meets with Doug Cuthbertson and other union leaders at City Hall, New York, during the 1994 newspaper strike

Why You Need to Mend Any Poor Relationships With Your Employees

Idea posted: September 2017
  • Leadership & Change

A leading researcher on the issue of management-subordinate conflicts explains why it is important for leaders to mend any poor or strained relationships with their subordinates — and what steps to take. 

 

Idea #674
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Photo by Luca Onniboni on Unsplash

Bridge-Building CEOs Unite Divided Management Teams to Succeed

Idea posted: September 2017
  • Leadership & Change

Top management teams with entrenched knowledge bases tend to break into knowledge-based subgroups. CEOs by virtue of their integrative characteristics may be able to reconcile the differences and overcome the potentially negative effects. This study shows that there is more than meets the eye when it comes to the effects of knowledge diversity in management teams at multinational enterprises.  

Idea #673
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Star Trek crew members, 1968, Chekov, Uhura, Scott and Sulu  (Source: Wikimedia Commons)

Leader–Team Member Relationships 2: Impact Job Satisfaction, Trust and Empowerment

Idea posted: August 2017
  • Leadership & Change
  • Learning & Behaviour

In addition to confirming that the quality of relationships between leader and subordinates impacts performance, a new meta-analysis of the research also identifies why these relationships have such an impact: because they affect the role clarity, job satisfaction, organizational commitment, motivation, empowerment and most importantly, trust.

Idea #671
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Elvis Presley and others being sworn into the US Army, 1958 (Source: Wikimedia Commons)

Leader–Team Member Relationships 1: Impact on Performance

Idea posted: August 2017
  • Leadership & Change

Leaders and managers have different relationships with different members of their teams. Leader-member exchange theory can help leaders understand how these differences in relationships impact the performance of the team as a whole and of individual team members.

Idea #670
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FAEF conference room, Fairport, NY (Source: Wikimedia Commons)

Supervising Projects Despite Limited Time and Expertise

Idea posted: June 2017
  • Strategy
  • Leadership & Change

Time and expertise limitations can cause steering committees (SCs) in charge of major and complex strategic projects to make errors in judgement and decision-making. The result: such common but serious problems as being late and over-budget. Proactive steps and awareness can help SCs avoid the traps.

Idea #661
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Abstract (Source: Wikimedia Commons)

Why Flat Information Structures Enable Creative Thinking

Idea posted: May 2017
  • Innovation & Entrepreneurship
  • Leadership & Change
  • Learning & Behaviour

Flat information structures — in which information is not separated out into categories — is more conducive to creativity because they encourage combining information from different categories.

 

 

Idea #654
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Water polo at the 2012 Summer Olympics (Source: Wikimedia Commons)

Innovation and the Pros and Cons of Close Personal Relationships

Idea posted: September 2016
  • Innovation & Entrepreneurship
  • Leadership & Change
  • Learning & Behaviour

Not all dimensions of social capital have a clear positive influence on organizational exploration activities. A new study shows that the acquisition of new knowledge, ideas and insight can be both helped and hindered when members of a team have close, trusting relationships.

Idea #621
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Beware of Egocentricity Causing Team Members to Overestimate their Value

Idea posted: August 2016
  • Leadership & Change
  • Learning & Behaviour

A new study confirms that individuals typically (but not intentionally) overestimate their contributions to team projects, especially if the teams are large. Managers trying to gauge the contribution of different team members — for reward or other purposes — should recognize when over-claiming is more likely, and use different strategies to remind individuals of the contributions of others.

Idea #615
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Tada' the Chinese poles, 2004 (Source: Wikimedia Commons)

Build Ambidextrous Teams to Combine Present and Future Objectives

Idea posted: July 2016
  • Strategy
  • Innovation & Entrepreneurship
  • Leadership & Change
  • Learning & Behaviour

Many companies separate short-term activities focused on the present (e.g. customer service, marketing) from long-term activities focused on the future (e.g. new product development). A new study, however, reveals the power of ‘ambidextrous’ teams, where cohesion overcomes the challenge of pursuing both present and future objectives.

Idea #613
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How Creativity Starts With Respectful Engagement

Idea posted: January 2016
  • Innovation & Entrepreneurship
  • Leadership & Change

There are a wide variety of methodologies and concepts for developing individual and team creativity in organizations. New research, however, reveals the unexpected foundation of organizational creativity: respectful relationships.

Idea #578
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Royal Herbert Hospital, Woolwich: the Sister, by Edward Ardizzone,1941 (Courtesy: The Imperial War Museum, London)

The Overlooked Productivity Costs of Collaboration

Idea posted: October 2015
  • Leadership & Change
  • Operations

While management theorists and business leaders trumpet knowledge sharing and other advantages of collaboration, new research shows that workforce collaboration also comes with ‘spillover’ time-related costs that hurt productivity. These costs, however, can be managed.  

Idea #552
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When Non-Average Performers Are Targeted by Bullies

Idea posted: October 2015
  • Leadership & Change
  • Learning & Behaviour

As workplace incivility, aggression and harassment continues to worry business leaders and managers, new research explores some of the ways both high performers and poor performers may be inadvertently inspiring their victimization. 

Idea #553
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The Keystone Cops, 'In the Clutches of the Gang, 1914, directed by George Nichols and Mack Sennett (Source: Wikimedia Commons)

How to Avoid Task Conflicts Damaging Team Relationships

Idea posted: June 2015
  • Leadership & Change

The potential performance benefits of task-related conflicts can be jeopardized when those conflicts deteriorate into personal relationship conflicts. Strong team identification can prevent such deterioration — as long as the original conflict is of medium intensity.

Idea #523
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Gaspar Melchor de Jovellanos at his desk, Francisco Goya, circa 1798

How to Use Compensation and Team Composition to Manage Procrastination

Idea posted: May 2015
  • Strategy
  • CSR & Governance
  • Leadership & Change
  • Learning & Behaviour

Project managers must manage the tendency of project workers to procrastinate, which leads to delayed efforts and, subsequently, quality problems. Understanding the behavioural biases of project workers leads to solutions to procrastination — solutions related to compensation, team composition and the management of information. 

Idea #519
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Civil rights leader Bayard Rustin(left), who is believed to have coined the phrase, "Speak truth to power." (Source: Wikimedia Commons)

Candid Feedback Keeps Power-holders Accountable

Idea posted: May 2015
  • Leadership & Change
  • Learning & Behaviour

Those in positions of power have control over an organization’s allocation of scarce resources. But are subordinates as powerless as they think? New research shows that candid feedback from subordinates can compel power-holders to be fairer and less self-serving in their allocation decisions.

Idea #521
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How Political Correctness Increases Creativity in Mixed-Sex Teams

Idea posted: April 2015
  • CSR & Governance
  • Leadership & Change
  • Learning & Behaviour

Creativity can suffer in mixed-sex teams. Men and women both experience uncertainty when asked to generate ideas as members of a mixed-sex work group: men because they may fear offending the women and women because they fear having their ideas devalued or rejected. Being PC helps men and women become more creative. 

Idea #505
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The Tower of Babel, Pieter Bruegel the Elder, 1563 (Courtesy: Kunsthistorisches Museum, Vienna)

The Language Challenge for Social Media in Multinationals

Idea posted: March 2015
  • Strategy
  • CSR & Governance
  • Leadership & Change
  • Operations

The growth of social media in business enables and enhances a company’s communication among employees and with outside stakeholders, including customers and partners. The diversity of languages within a multinational, however, can hamper communication and collaboration both externally and internally. 

Idea #500
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St Anne, 8th century, from Faras – a city in Lower Nubia, present day Egypt (Courtesy: National Museum of Warsaw)

Encouraging Employees Who Stay Silent to Give Feedback

Idea posted: March 2015
  • Leadership & Change

Employees with a low sense of power are more likely to stay quiet about problems or concerns and less likely to come forward with suggestions or disagreements. Managers who can convince employees that they are genuinely interested in hearing from their employees can overcome their sense of powerlessness.

Idea #496
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Daniel's Answer to the King, Briton Rivière, Mezotint, 1892 (Source: Wikimedia Commons)

Overcoming Our Evolutionary Fears to Speak Up to Authority

Idea posted: March 2015
  • CSR & Governance
  • Leadership & Change
  • Learning & Behaviour

Employees are often afraid to speak up even though they may have something to say. New research points to the evolutionary origins of fear-based silence and highlights the productive steps (e.g. developing emotional intelligence and better communication skills) employees can take to overcome these fears.

Idea #498
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How to Resolve Workplace Conflicts by Addressing Conflict Expression

Idea posted: February 2015
  • Leadership & Change

Faced with workplace conflicts, attending to how the different parties express themselves — presenting their positions clearly, calmly and honestly or using aggressive language and loud voices, is just one example — can be the key in reaching a resolution.

Idea #489
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Why Leaders Sabotage Their Own Teams

Idea posted: February 2015
  • Leadership & Change

Some leaders, afraid of losing their grip on power, will use whatever means they have to stay in their position. Their favourite strategy is to divide and conquer: they systematically prevent skilled subordinates — the greatest threats to their power — from forming alliances with other subordinates that would help push them to the top. Divide-and-conquer strategies undermine the positive, collaborative relationships that are key success factors for effective groups…but these leaders couldn't care less. 

Idea #482
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Remote Working Vs Office Working: Why Office is Best

Idea posted: January 2015
  • Leadership & Change
  • Learning & Behaviour
Institutions: NUS Business School

While technology makes remote work more and more feasible, companies are finding that keeping employees on site is more effective. There are significant disadvantages to remote work and equally significant advantages to working in the office.

Idea #471
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Launch Intentional Communities of Practice in Global Companies

Idea posted: September 2014
  • Strategy
  • Innovation & Entrepreneurship
  • Leadership & Change
  • Learning & Behaviour

As professionals in an organization acquire knowledge and experience, they share this knowledge among themselves in informal communities of practice (CoPs). In large international organizations with geographically dispersed professionals, such organic, informal CoPs aren’t possible; however, research shows top management-initiated, deliberately structured intentional communities of practice (ICoP) can fulfil the same function of distributing knowledge throughout the organization.

Idea #441
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Committee of the French Art Exhibition in Copenhagen, Peder Severin Krøyer, 1888, Hirschsprung Collection, Copenhagen

Small Vs Large Top Management Teams and the CEO's Workload

Idea posted: September 2014
  • CSR & Governance
  • Leadership & Change

The larger a CEO’s top management team or direct reports, the more time that CEO spends interacting with internal staff on internal operations issues and the less time he or she spends working alone. Thus, CEOs seeking more time for strategy and individual work, and less time for collaboration and team consensus activities, might opt for smaller top management teams instead. 

Idea #437
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