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Kalfafell Iceland. Photo by Gian Reto Tarntzer on Unsplash

How Linear Thinking in a Non-Linear World Leads to Wrong Decisions

Idea posted: December 2017
  • Learning & Behaviour
  • Marketing

Our brains prefer to think in straight lines: if one bag of oranges costs $5, then two bags cost $10 and three cost $15. However, this bias toward linear thinking often traps unwary business decision-makers who fail to recognize the non-linear relationships they are dealing with (e.g. increasing retention rates from 10% to 30% or from 60% to 80% does not have an equal 20% impact on customer lifetime value).

Idea #685
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Louis Armstrong (Source: Wikimedia Commons). Armstrong and His Orchestra recorded ‘Ac-Cent-Tchu-Ate the Positive’ in 1945

Accentuate the Positive – the Art of Coaching with Compassion

Idea posted: December 2013
  • Leadership & Change
  • Learning & Behaviour

Coaching with compassion creates positive emotions that affect the health and well-being of individuals in the workplace. Not only will they perform better as individuals but the ripple effect of such coaching can filter down through teams, departments and the organization as a whole. It helps develop a more caring culture, a more effective workforce, and a business that is more open to change.

Idea #283
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Culture Club: Coaching by Values for Corporate Success

Idea posted: March 2013
  • CSR & Governance
  • Innovation & Entrepreneurship
  • Leadership & Change
  • Learning & Behaviour
Institutions: ESADE

How can leaders create the right corporate culture to confront the myriad levels of complexity in today’s turbulent business environment?

The emerging concept of ‘coaching by values’ (CBV) provides a flexible framework to help them reengineer their organization’s corporate culture and create positive outcomes for all stakeholders.

Idea #106
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