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Walter and Alice Greaves on the Embankment, Walter Greaves, c.1880-90 (Courtesy: Tate Britain)

High Social Class Helps Men Get Jobs, But Not Women

Idea posted: June 2017
  • CSR & Governance
  • Leadership & Change
  • Learning & Behaviour

A new quantitative study proves the advantage that employers give to candidates from a higher social class. For high-class women, however, this advantage is negated by employers’ perception that they are less committed to a career. 

Idea #658
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Abstract (Source: Wikimedia Commons)

Why Flat Information Structures Enable Creative Thinking

Idea posted: May 2017
  • Innovation & Entrepreneurship
  • Leadership & Change
  • Learning & Behaviour

Flat information structures — in which information is not separated out into categories — is more conducive to creativity because they encourage combining information from different categories.

 

 

Idea #654
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Festival goers, Burning Man, 2013 (Source: Wikimedia Commons)

Integrate Your Multiple Social Identities

Idea posted: November 2016
  • Leadership & Change
  • Learning & Behaviour

To avoid stress and anxiety, people who have multiple social identities (e.g. lawyer, father, environmentalist, southerner, etc.) must manage conflicting behaviour, norms and values that arise from their disparate identities.

Idea #631
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How Supervisors and Co-Workers Stop Anxiety from Hurting Performance

Idea posted: September 2015
  • Learning & Behaviour

Workplace anxiety leads to emotional exhaustion, which in turn reduces job performance. The quality of relationships between employees and their supervisors and their fellow employees goes a long way toward mitigating this emotional exhaustion and thus improving performance. 

Idea #544
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The Money Changers, Marinus van Reymerswaele, 1548 (Courtesy: Bilbao Fine Arts Museum)

How a Numbers-Crunching Culture Can Increase Unethical Behaviour

Idea posted: April 2015
  • CSR & Governance
  • Leadership & Change
  • Learning & Behaviour

Adopting a calculative mindset to every problem — approaching every issue, either qualitative or quantitative, in a numerical frame of mind — can lead to dishonest or immoral decisions, according to new research. 

Idea #504
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How Early Work Experience Shapes Later Leadership Outlook

Idea posted: February 2015
  • Leadership & Change
  • Learning & Behaviour

The context of an employee’s first job — specifically, whether occurring in good or bad economic times for their companies — can have a surprising impact on subsequent performance. Employees who learn the skills and habits required to succeed during economic downturns are more likely succeed when the future matches their early work experiences. The reverse is also true: workers whose first jobs occurred during times of abundance encounter greater success in the future during economic upturns.

Idea #480
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“They spake not a word. But, like dumb statues, or breathless stones, star'd on each other, and look'd deadly pale.” Shakespeare’s Richard III. Image:  15th Century tapestry showing Richard III, Coventry Guildhall

Why Employees Hide Their Knowledge and How to Encourage Sharing

Idea posted: July 2014
  • Strategy
  • Leadership & Change
  • Learning & Behaviour

Employees who refuse to share knowledge, either by playing dumb, being evasive, or saying that other factors are to blame, undermines the cooperation, efficiency and effectiveness of organizations. Understanding how perpetrators and targets view the damage from knowledge hiding is an important step in preventing this behaviour.

Idea #420
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The White Rabbit, by Sir John Tenniel (1820 –1914), an illustration from the original edition of Lewis Carroll’s Alice in Wonderland

How to Ensure Knowledge Sharing under Pressure

Idea posted: June 2014
  • Strategy
  • CSR & Governance
  • Leadership & Change
  • Learning & Behaviour

Knowledge sharing among employees is vital to an organization’s success. But increasing time pressure makes employees less willing to break away from their tasks and deadline work to help others. In a busy and competitive environment it is up to organizations to help relieve this pressure.

Idea #392
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How Price, Time and Functionality Affect Customers' Choices

Idea posted: March 2014
  • Learning & Behaviour
  • Marketing

New research shows that when purchases are time-sensitive — buying a camera the day before leaving for vacation, for example — consumers tend to look for convenient, easier-to-use products. But in the long term, consumers are more interested in desirable product features. According to the research, reminding consumers of a product’s price will help them focus, even in the short term, on what they truly value: functionality over convenience.

Idea #338
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Scrooge played by Reginal Owen and Marley's Ghost by Leo Caroll. Dicken's The Christmas Carol, © 1938 Warner Bros, distributed by MGM

Resistance to Change: Overcoming Multilevel Cynicism

Idea posted: January 2014
  • Leadership & Change
  • Learning & Behaviour

Resistance to change is not just an individual attitude; it is also reflected at the organizational level through a cynicism to change (CTC) climate. Preventing or addressing resistance to change begins with understanding the multilevel nature of that resistance. Leaders need to address both individuals (e.g., be active in interacting with employees one on one and treating them as unique contributors) as well as organizational climates (e.g., by setting and reinforcing workplace norms, and making communications to the organization as a whole).

Idea #295
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The Cheat with the Ace of Clubs, Georges De La Tour, c. late 1620s, Louvre, Paris (Source: Wikimedia Commons)

When Financially Deprived Employees May Shift Moral Standards

Idea posted: October 2013
  • CSR & Governance
  • Learning & Behaviour

Although moral standards are valued unequivocally, moral behaviour is another story. Under certain conditions, people will let their moral standards shift. New research shows that financial deprivation is one of those conditions and this can have an impact in the workplace.

Idea #227
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A scene from 'Iphigenia in Tauris' by Euripides. Roman fresco in Pompeii (Source: Wikimedia Commons)

Decision-Making With Emotional Intelligence

Idea posted: September 2013
  • Leadership & Change
  • Learning & Behaviour

Decisions, especially decisions involving risk, are often guided by emotions, such as anxiety, that in fact emerge from completely unrelated events. Emotionally intelligent leaders are less likely to make a mistake with “incidental” anxiety because they recognize the irrelevant source of their emotions. Leaders can also help others reduce the impact of incidental anxiety by simply pointing out the true source of their emotions.

Idea #217
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Aircraft Workers on Lunch Break, 1942 (Source: Wikimedia)

Reenergizing Lunch Breaks and the Role of Autonomy

Idea posted: September 2013
  • Strategy
  • Learning & Behaviour

Intuitively, a lunch break will give employees a chance to stop working and restore some energy for the rest of the day. New research, however, shows that not all lunch breaks are restorative. Indeed, it is not only what employees do during lunch but whether they had a choice in what they did that makes a difference. The researchers demonstrate that the less choice or ‘autonomy’ given to employees over their lunch breaks, the less rested or reenergized they will feel by the end of the workday.

Idea #208
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