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Older Workers Are Only Asking for a Little Flexibility

Idea posted: May 2019
  • CSR & Governance
  • Learning & Behaviour

Statistics consistently show older workers retiring rather than taking on part or full-time post-career jobs. A new study reveals that older workers want to continue working at least part-time and are willing to make wage concessions to do so; employers, however, are not offering acceptable work arrangements that make working after retirement desirable.

Idea #739
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Tea pluckers in Darjeeling, 2004 (Source: Wikimedia Commons)

Economic Initiatives Can Lead to Unexpected Behaviours... at First

Idea posted: December 2015
  • Finance
  • Learning & Behaviour

Employee behaviour sometimes contradicts standard economic models. A study of a contract change in India, for example, led to greater output when the models called for less output. As the study reveals, however, the conflicting behaviour was only temporary; over time, employee behaviour in this case complied with the models. The study offers a warning to use longer-term data to measure the impact of economic initiatives or a policy change. 

Idea #568
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Traditional Marriages and Attitudes to Gender Diversity at Work

Idea posted: December 2013
  • CSR & Governance
  • Leadership & Change
  • Learning & Behaviour

Is there a link between the structure of a man’s marriage and his attitude to gender diversity in the workplace? According to this Idea, there certainly is; men in more traditional marriages are more likely to have more unfavourable attitudes towards women in the workplace than their counterparts in modern marriages. Read on to find out why this is important for organizations to acknowledge and understand.

Idea #288
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Tobacco Warning (Source: The U.S. Food and Drug Administration (FDA)

Health Warnings Can Boost Sales: Regulators Beware

Idea posted: November 2013
  • CSR & Governance
  • Learning & Behaviour
  • Marketing

Warnings of the health risks and possible side-effects of products are commonly considered an important part of consumer protection and responsible marketing. But they can be counter-productive. Recent research suggests they not only fade over time but also lead to perverse increases in consumer confidence and product sales.

Idea #253
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Using Adaptive Decision-Making in Customer Management

Idea posted: October 2013
  • Learning & Behaviour
  • Marketing

How do managers make decisions related to customer relationship management? This Idea looks at research that shows that the majority of managers are adaptive in their decision-making, and those that demonstrate the highest accuracy in their decisions also employ “fast and frugal heuristics” – i.e. rather than using careful analysis of information, they use experience-based techniques for problem solving.

Idea #241
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The Cheat with the Ace of Clubs, Georges De La Tour, c. late 1620s, Louvre, Paris (Source: Wikimedia Commons)

When Financially Deprived Employees May Shift Moral Standards

Idea posted: October 2013
  • CSR & Governance
  • Learning & Behaviour

Although moral standards are valued unequivocally, moral behaviour is another story. Under certain conditions, people will let their moral standards shift. New research shows that financial deprivation is one of those conditions and this can have an impact in the workplace.

Idea #227
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BW of man with telephone

How Time of Day Impacts on Business Conversations

Idea posted: May 2013
  • Finance
  • Leadership & Change
  • Learning & Behaviour
  • Operations

When delivering bad news in a meeting or by phone, the time of day can make a difference in how the news is received. By studying quarterly corporate earnings calls to analysts, researchers showed that the tone of the conversations was more negative in the afternoon than in the morning. In addition, the market had a tendency to overreact to bad news when delivered in the morning. 

Idea #141
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Washington Crossing the Delaware, Emanuel Leutze, 1851

Resolute Leadership, Coordination and Corporate Culture

Idea posted: February 2013
  • Strategy
  • CSR & Governance
  • Leadership & Change
  • Learning & Behaviour

Resoluteness is often a term used to describe people in battle, moving forward in an unwavering, purposeful way. Now, research indicates that this trait is useful in an organizational setting too; resolute leaders are better equipped to coordinate their followers’ actions, and build high-performance teams. Conviction or resoluteness enhance a leader's credibility. However, resoluteness can also inhibit bottom-up information flow. So a balance is needed.

Idea #087
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