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Mixture' by Jenguin, licensed under CC BY-NC-SA 2.0

Why Tight and Loose Cultures Don’t Mix

Idea posted: June 2019
  • Strategy
  • Leadership & Change

Companies typically have either generally tight or generally loose cultures. Mergers in which a mix of these two types of cultures must come together may fail if they don’t negotiate their cultures.

Idea #742
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The Freezeanalysts, Aris Kalaizis, 1995 (Source: Wikimedia Commons)

Too Much of a Good Thing: Collaborative Overload

Idea posted: May 2018
  • Leadership & Change
  • Learning & Behaviour

While the power of collaboration and teamwork is well-documented, the potential dark side of collaboration — for example, the same people in an organization being over-burdened by requests from others because they’ve acquired a reputation as collaborators — is ignored. A team of researchers warn of the dangers of ‘collaborative overload.’

Idea #703
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Kalfafell Iceland. Photo by Gian Reto Tarntzer on Unsplash

How Linear Thinking in a Non-Linear World Leads to Wrong Decisions

Idea posted: December 2017
  • Learning & Behaviour
  • Marketing

Our brains prefer to think in straight lines: if one bag of oranges costs $5, then two bags cost $10 and three cost $15. However, this bias toward linear thinking often traps unwary business decision-makers who fail to recognize the non-linear relationships they are dealing with (e.g. increasing retention rates from 10% to 30% or from 60% to 80% does not have an equal 20% impact on customer lifetime value).

Idea #685
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The McDonalds sign in Times Square (Source: Wikimedia Commons)

Mapping Brand Strategy: Balancing Centrality Vs Distinctiveness

Idea posted: August 2015
  • Strategy
  • Marketing

A new tool, based on scoring brands on their centrality (i.e. the brand of record) and distinctiveness (i.e. the brand that stands out from the crowd) can help marketers and strategists determine the best paths for growth and profitability. 

Idea #540
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Family Portrait, Cornelis de Vos, 1631 (Source: Wikimedia Commons)

Surviving a Recession: Seven Lessons from Family Businesses

Idea posted: June 2014
  • Strategy
  • CSR & Governance
  • Innovation & Entrepreneurship

Family businesses tend to outperform companies with more dispersed ownership structures during economic downturns. Their ‘star’ quality is resilience — and it results from a set of strategic choices that put the long-term interests of the business first.

Idea #400
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Napoleon on his Imperial Throne, Jean-Auguste-Dominique Ingres, 1806, The Musee de l'Armee, Paris

The Speed of the Ascent: Which Leaders Get the Top Jobs?

Idea posted: February 2014
  • CSR & Governance
  • Leadership & Change
  • Learning & Behaviour

Although there are many paths to senior roles, and many types of leader that take those paths, the route to the highest level of management, CEO level, appears to be the most clearly defined. And it tends to be established early on in a career. This research gives fresh insights into how people get to the top of the 21st century corporation.

Idea #333
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At the market, Tajikistan, photo by Kate Dixon, 2008 (Source: Wikimedia Commons)

RET: Market Research in Real Time

Idea posted: December 2013
  • Innovation & Entrepreneurship
  • Marketing

As market researchers cannot follow customers around 24 hours a day, how else can they understand what sways them to buy certain brands? This Idea discusses a new research tool — real-time experience tracking (RET) — which seeks to capture how people respond to experiences and interactions with a given brand, all in real-time.

Idea #282
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Avoiding the Acceleration Trap

Idea posted: October 2013
  • Leadership & Change
  • Learning & Behaviour

Is your organization stuck in an ‘acceleration trap’? If you demand that your employees constantly give you the same level of accelerated effort, however committed they are, eventually their energy will burn out and the company’s performance will suffer. This Idea explains how to spot this trap, break free from it, and avoid getting stuck in this harmful position in future.

Idea #231
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Young woman working as a telephone operator

The Cost of Rudeness and Incivility at Work

Idea posted: April 2013
  • Leadership & Change
  • Learning & Behaviour

Rudeness at work is on the rise, according to the latest research from two academics who have studied the phenomenon of incivility in the workplace for many years. The consequence of such rudeness is not just an unpleasant environment for employees. As the research by Christine Pearson, professor of global leadership at Thunderbird School of Global Management and Christine Porath, an associate professor at Georgetown University’s McDonough School of Business, shows, there is a significant, tangible cost to the company resulting from this behaviour. 

Idea #119
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Running Along the Beach, Joaquin Sorolla, 1908 (Source: Wikipaintings)

Vitality, Learning and Sustainable Performance

Idea posted: February 2013
  • Leadership & Change
  • Learning & Behaviour

Happy employees produce more than unhappy ones; they show up at work routinely, they are less likely to quit, they go above and beyond the call of duty, and they attract people who are just as committed to the job as they are. This Idea looks at what steps we can take as managers to help employees thrive at work, to be a happy and consistently high-performing workforce that is more loyal and more productive for the organization. 

Idea #024
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Communication and the Science of Great Team Building

Idea posted: January 2013
  • Innovation & Entrepreneurship
  • Leadership & Change

There is an ineffable buzz about a good team at work. You can just sense it. Understandings between team members seem effortless, sometimes almost telepathic. The attainment of this serene team cohesion is often discussed in terms of ‘art’ rather than something we can look at through the prism of science. But what if that buzz were something that could actually be taught to a team? This Idea shows just how it can.

Idea #050
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E.T. The Extra-Terrestial, 1982, co-produced and directed by Steven Spielberg, starring Drew Barrymore, Universal Pictures

Make Your Enemies Your Allies

Idea posted: January 2013
  • Leadership & Change
  • Learning & Behaviour
  • Operations

Has an antagonistic relationship at work ever cast a cloud over you and your team? It happens to us all. Rivalries at work are natural. But they can be so destructive for the organization as a whole; sapping energy and blocking progress. Here’s a three-step method to help turn your rivalries into productive relationships, and turn your enemies into allies.

Idea #056
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Bricklayer to Architect: How Managers Become Leaders

Idea posted: January 2013
  • Leadership & Change
  • Learning & Behaviour
Institutions: IMD

Many executives making the shift from leading a function to leading an enterprise can stumble as they take the step up. It’s tough to do. We are asking someone to shift from left-brain, analytical thinking to right-brain conceptual mind-sets. It’s a big change. Michael D. Watkins highlights seven Seismic Shifts here that allow the emerging leader to do that over time: to draw focus from a wider lens, and make the transition successfully.

Idea #060
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