Ideas from Toffel, Michael W.

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Starbucks Chairman Howard Schultz talks to the media (Source: Wikimedia Commons)

CEOs Can Galvanize Public Opinion – and Help Business

Idea posted: July 2016
  • CSR & Governance
  • Leadership & Change

More CEOs are speaking out on social issues unrelated to their business. A new study shows that this activism can galvanize public opinion – and doesn’t hurt sales. 

Idea #611
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How Competition for Customers Causes Unethical Behaviour

Idea posted: June 2014
  • Strategy
  • CSR & Governance
  • Operations

Do you encourage a culture of competition in your organization in order to motivate your employees? This Idea shows that doing so may also promote corruption and unethical behaviour. In the face of local competition, firms operating in the New York air-pollution testing industry were found to be more likely to behave unethically. Read on to find out the implications of this finding for your organization.

Idea #397
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