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Why Cross-functional Teams Need Strong Leaders

Idea posted: November 2020
  • Leadership & Change
  • Learning & Behaviour

An experimental study of the decision-making process in cross-functional teams reveals the impact of leadership, or lack thereof, on the quality of the teams’ decisions and the satisfaction of team members with those decisions.

Idea #778
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What Makes a Good Corporate Strategic Thinker?

Idea posted: October 2020
  • Strategy
  • Learning & Behaviour

What is strategic thinking? Two researchers identify the ten key capabilities of this familiar but rarely defined concept.

Idea #776
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Photo by Christina@wocintechchat.com on Unsplash

Influences on Entrepreneurial Training for Women

Idea posted: September 2020
  • CSR & Governance
  • Innovation & Entrepreneurship
  • Leadership & Change
  • Learning & Behaviour

The best entrepreneurship education and training (EET) programs for women, especially in developing countries, focus not only on the program goals and its contents or curriculum but also on often-overlooked human factors — e.g. the intentions of the participants — and the contextual environment in which the entrepreneurs will be working.

Idea #775
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Mentoring Programs for Women to Overcome Workplace Challenges

Idea posted: September 2020
  • Leadership & Change
  • Learning & Behaviour

Women mentors and mentees both benefit from their involvement in mentoring programs, acquiring a range of cognitive, skill-based, and affective-related learning — and to a lesser extent social networking skills.

Idea #774
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Building and Maintaining Mentoring Relationships

Idea posted: August 2020
  • Learning & Behaviour

Based on his research, University of Texas professor Richard Reddick lays out the keys to successful mentoring relationships.

Idea #773
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Constraints Aren’t So Bad When It Comes to Innovation

Idea posted: April 2020
  • Innovation & Entrepreneurship
  • Learning & Behaviour

Within limits, constraints on innovation have a surprising effect: they increase the likelihood of success. This positive impact disappears when constraints are excessive.

Idea #769
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Image by Mohamed Hassan from Pixabay

Unbalanced Relationships Hurt Performance, But Don’t Stick Around

Idea posted: March 2020
  • Leadership & Change
  • Learning & Behaviour

A quantitative analysis of relationships among co-workers shows how negative connections lead to lower performance but eventually work themselves out.

Idea #768
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Narcissistic Leaders Negatively Impact Different Employees in Different Ways

Idea posted: December 2019
  • Leadership & Change
  • Learning & Behaviour

Narcissistic tendencies in leaders can be productive as well as non-productive. A new study shows that non-productive narcissistic tendencies have an impact on turnover intention and job satisfaction, although this impact can vary depending on gender and position in the company.

Idea #758
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The Opportunity and Challenge of the Four-Day Working Week

Idea posted: December 2019
  • CSR & Governance
  • Leadership & Change
  • Learning & Behaviour
Institutions: Henley Business School

More employers are discovering the benefits of the four-day working week, including increased productivity and employee satisfaction. Many employers, however, continue to express concern over the difficulty in implementing and managing the four-day working week, as well as its impact on customers. 

Idea #759
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Lighter Relieving a Steamboat Aground, George Caleb Bingham, 1847 (Courtesy: The White House, Washington D.C.)

Ignoring Collaborative Demands Sinks Agile Teams

Idea posted: November 2019
  • Strategy
  • Leadership & Change
  • Learning & Behaviour
Institutions: Babson College

Many organizations ignore the collaborative demands of agility and are then surprised when agile teams fail to produce the expected results. Four collaborative practices based on organizational network analysis takes full advantage of social networks to enhance the success of agile initiatives.

Idea #757
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How More Customer Contact Creates a More Energetic, Motivated and United Workforce

Idea posted: October 2019
  • Leadership & Change
  • Learning & Behaviour
  • Marketing

Inspiring the human desire to help others, customer contact sparks the collective energy of employees, leading to better company performance. Transformational leadership is vital, however, to capture the benefits of customer contact.

Idea #751
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Misbehavin’: Private, Personal Misconduct Can Lead to Professional Misconduct

Idea posted: October 2019
  • CSR & Governance
  • Learning & Behaviour

New research based on an exceptional database of unfaithful individuals reveal that people who are unfaithful to their spouses are more likely to engage in professional misbehaviour, supporting the contention that personal and professional misconduct are linked.

Idea #754
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Image by mohamed Hassan from Pixabay

Promotion-Focus CEOs and CFOs Drive Strategic Growth

Idea posted: October 2019
  • Strategy
  • CSR & Governance
  • Leadership & Change
  • Learning & Behaviour

CEOs and CFOs with a high promotion focus, who are afraid to miss opportunities and willing to experiment, are more likely to lead a company to growth than low promotion-focused CEOs and CFOs, who are more aware of potential risks. The best strategic decisions, however, seem to come when the two executives have clashing levels of promotion focus. 

Idea #753
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Photo by Franck V. on Unsplash

Make Me Feel Safe! Working with Robots

Idea posted: June 2019
  • Leadership & Change
  • Learning & Behaviour
  • Operations

Addressing perceived workplace danger from robots through immersive virtual environments helps employees overcome their fears and collaborate effectively with robots in the workplace.

Idea #743
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Photo by Mitchell Ng Lang on Unsplash

Older Workers Are Only Asking for a Little Flexibility

Idea posted: May 2019
  • CSR & Governance
  • Learning & Behaviour

Statistics consistently show older workers retiring rather than taking on part or full-time post-career jobs. A new study reveals that older workers want to continue working at least part-time and are willing to make wage concessions to do so; employers, however, are not offering acceptable work arrangements that make working after retirement desirable.

Idea #739
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How Competition Devolves Into Conflict Between Two People of Equal Status

Idea posted: April 2019
  • Leadership & Change
  • Learning & Behaviour

While competition between individuals is a fact of life in the world of business — people vying for that newly opened promotion, for example — a recent study explores the conditions that can turn healthy competition into dangerous conflict.

Idea #736
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Authentic Leaders Inspire Creativity, Organizational Citizenship and Performance

Idea posted: April 2019
  • Leadership & Change
  • Learning & Behaviour

A new study confirms that authentic leadership inspires creativity, organizational citizenship and individual performance. The study also explores how creativity and organizational citizenship explains the impact of authentic leadership on individual performance.

Idea #737
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Photo by Josh Hild on Unsplash

The World of Work in 2028: The Dilemma of Balancing Big vs. Small, Digital vs. Face-to-Face

Idea posted: March 2019
  • Strategy
  • Leadership & Change
  • Learning & Behaviour

A recent study exploring the world of work in 2028 based on today’s trends reveals the growing power of small vs. big, the vital importance of truly allowing mistakes (and not just talking about it) and the tension in communication strategies between the connection of face-to-face vs. the convenience of digital meetings.

Idea #735
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Photo by Saksham Gangwar on Unsplash

The Future of Work Calls for Human-Centric Leadership

Idea posted: March 2019
  • Leadership & Change
  • Learning & Behaviour

A study on the future of work identifies the new human-centric leadership capabilities and priorities required for success in the 2028 workplace.

Idea #734
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The Emotional Challenge of Customer Service

Idea posted: January 2019
  • Learning & Behaviour

While high emotional intelligence helps people succeed in emotional labour jobs (where managing one’s emotions and the emotions of others is key), a variety of EI competencies are particularly important for customer service personnel.

Idea #726
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(Source: Pexels)

Why Emotional Intelligence in Business Is Difficult

Idea posted: January 2019
  • Leadership & Change
  • Learning & Behaviour

A five-year in-depth evaluation of a new measuring tool for emotional intelligence (EI) called the Emotional Capital Report (ECR) proves the validity of the tool for measuring the emotional and social components of EI, while revealing some interesting nuances.

Idea #724
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Triple Portrait of Cardinal de Richelieu, Philippe de Champaigne, 1642 (Courtesy: National Gallery, London)

How Bringing Self to Work Inspires Ethical Behaviour

Idea posted: December 2018
  • Learning & Behaviour

People have different ‘selves’: the same person might be a politician, a grandparent, an avid golfer, and an aspiring novelist, for example. New research shows that if you believe that how you act in one self reflects who you are in all your selves — for example, being a ruthless politician makes you a ruthless person as a whole — you are less likely to commit immoral acts. This research offers new evidence that encouraging employees to bring their personal selves to work encourages moral behaviours and ethical decisions in the workplace.

Idea #722
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Portrait of artists Jean Baptiste de Champaigne and Nicolas de Plattemontagn (Courtesy: Museum Boijmans Van Beuningen, Rotterdam)

Why Workplace Conversations Are More Successful than You Believe

Idea posted: November 2018
  • Leadership & Change
  • Learning & Behaviour

In conversations with new people, most people underestimate how positive of an impression they are making A new study reveals the prevalence of this ‘liking gap’: the fact that most conversation partners like you more than you believe. This liking gap can have implications in the workplace, including the discouragement of collaborative ventures and an additional challenge for new employees.

Idea #720
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The Sleep of Reason Produces Monsters (detail), Francisco Goya (Courtesy: The Nelson-Atkins Museum of Art, Kansas City, Missouri)

Why Managers Forgive Ethical Lapses of Tired Employees

Idea posted: September 2018
  • CSR & Governance
  • Leadership & Change
  • Learning & Behaviour

Managers tend to excuse and forgive ethical lapses by employees who are fatigued or depleted, a new study shows — although if the employees brought the fatigue on themselves (such as from watching a late night sporting event rather than working late), managers are less forgiving.

Idea #715
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Wrong Incentives Push CEO to Focus on the Short-term

Idea posted: July 2018
  • CSR & Governance
  • Leadership & Change
  • Learning & Behaviour

Researchers use unimpressed market reaction to new product and new client announcements to highlight the insidious damage of CEO incentives to focus on the short-term.

Idea #713
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Oliver Asking for More (Charles Dickens ‘Oliver Twist’), George Cruikshank, 1837 (Courtesy: . British Library)

Speaking Truth to Power Is More Complex Than You Think

Idea posted: June 2018
  • Leadership & Change
  • Learning & Behaviour

A two-year research study reveals — for both those in power and their subordinates — the personal, political and social complexities involved in speaking truth to power.

Idea #712
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Surrounded by Artists and Professors: A Rake's Progress, William Hogarth 1732-5 (Courtesy: Sir John Soane's Museum)

Why Competent Jerks Get Hired

Idea posted: June 2018
  • Leadership & Change
  • Learning & Behaviour

Despite overwhelming evidence that ‘jerks’ in the workplace undermine the success of a team or organization, they continue to be hired. New research explains why: when one’s money is at stake, decision makers value competence over sociability — which is a long-term mistake.

Idea #710
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The Freezeanalysts, Aris Kalaizis, 1995 (Source: Wikimedia Commons)

Too Much of a Good Thing: Collaborative Overload

Idea posted: May 2018
  • Leadership & Change
  • Learning & Behaviour

While the power of collaboration and teamwork is well-documented, the potential dark side of collaboration — for example, the same people in an organization being over-burdened by requests from others because they’ve acquired a reputation as collaborators — is ignored. A team of researchers warn of the dangers of ‘collaborative overload.’

Idea #703
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Source: Pexels

Gaming Elements in Performance Feedback Inspires Effort

Idea posted: April 2018
  • Learning & Behaviour

A new study shows that adding gaming elements to the performance feedback process can increase employee effort, especially when extrinsic motivation is low and internal task motivation is high.

Idea #702
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Source: Pexels

Consumers Reject New Products To Stay In Control

Idea posted: April 2018
  • Learning & Behaviour
  • Marketing

A recent study confirms that consumers’ desire for control over their lives can act as a psychological barrier to the acceptance of new or innovative products. However, framing a new product as increasing consumer control can eliminate this barrier.

Idea #701
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