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B2B Companies Far Behind on Social Media Strategies

Idea posted: August 2019
  • Strategy
  • Innovation & Entrepreneurship
  • Marketing

While for B2C companies, using social media to acquire and exchange knowledge with customers and internally is all the rage, new research reveals that many B2B companies fail to see the potential of social media – and even when some managers see the potential, the company fails to provide support for social media initiatives.

Idea #747
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Image by Mohamed Hassan from Pixabay

Why Project Leaders Are Different from Project Managers

Idea posted: August 2019
  • Strategy

Project leadership and project management do not require the same skills, competencies and behaviours. Likewise, the success factors for project leadership are not the same as the success factors for general leadership. A new study identifies the unique skills, knowledge, behaviours and values at the heart of superior project leadership. 

Idea #749
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Management Matters Most for Corporate Performance

Idea posted: July 2019
  • Leadership & Change

The largest survey ever conducted of management practices in U.S. firms confirms that structured performance-oriented management practices and techniques are vital to corporate performance — and that the extent to which firms integrate these management practices and techniques varies widely.

Idea #744
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Photo by Vinicius Amano on Unsplash

When Customer Referral Programs Backfire

Idea posted: July 2019
  • Marketing

A new study reveals that customer referral programs can sometimes backfire: customers are less likely to recommend innovative products when they are rewarded for finding new customers. The study explores the reasons for this surprising negative impact.

Idea #745
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Photo by Charlie Deets on Unsplash

Why Gender Differences in Shopping Styles Are Stronger than National Differences

Idea posted: July 2019
  • Marketing

A study of consumers in 10 countries supports the view that gender differences in shopping styles have evolutionary, not socio–cultural, roots. At the same time, the study’s authors argue that national culture characteristics can increase the effect of evolution–driven consumer behaviours. The implication for international marketers is to segment customers based on hard–wired evolutionary traits and national cultural influences. 

Idea #746
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Photo by Steve Halama on Unsplash

Staying Competitive Today While Preparing Full-On for Future Success

Idea posted: July 2019
  • Strategy
  • Innovation & Entrepreneurship

Companies must be ambidextrous: they must focus on winning the present while at the same time laying the foundation to win the future. The challenge is that emphasizing one priority can undermine the second. A recent study offers some guidelines for overcoming the challenge of ambidexterity by examining key factors – sometimes complementary, sometime conflicting – that enable companies to focus on the present and the future.

Idea #748
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Mixture' by Jenguin, licensed under CC BY-NC-SA 2.0

Why Tight and Loose Cultures Don’t Mix

Idea posted: June 2019
  • Strategy
  • Leadership & Change

Companies typically have either generally tight or generally loose cultures. Mergers in which a mix of these two types of cultures must come together may fail if they don’t negotiate their cultures.

Idea #742
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Existing Customers and Home Markets Drive Growth

Idea posted: June 2019
  • Strategy
  • Marketing

The biannual Duke Fuqua CMO survey highlights growth strategies that are inward-focused, as well as incorporating the strengthening of marketing capabilities, a significant increase in strategic channel partnerships, continued growth in social media spending, and the continuing emergence of AI.

Idea #741
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Photo by Franck V. on Unsplash

Make Me Feel Safe! Working with Robots

Idea posted: June 2019
  • Leadership & Change
  • Learning & Behaviour
  • Operations

Addressing perceived workplace danger from robots through immersive virtual environments helps employees overcome their fears and collaborate effectively with robots in the workplace.

Idea #743
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Image by Gerd Altmann from Pixabay

Doing Good' Does Not Always Improve the Bottom Line

Idea posted: May 2019
  • CSR & Governance
  • Finance

The inspiring phrase of “doing well by doing good” oversimplifies the connection between corporate social responsibility and corporate financial performance, according to new research that uncover the conditions that can weaken and even destroy the path from CSR to CFP.

Idea #740
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Photo by Mitchell Ng Lang on Unsplash

Older Workers Are Only Asking for a Little Flexibility

Idea posted: May 2019
  • CSR & Governance
  • Learning & Behaviour

Statistics consistently show older workers retiring rather than taking on part or full-time post-career jobs. A new study reveals that older workers want to continue working at least part-time and are willing to make wage concessions to do so; employers, however, are not offering acceptable work arrangements that make working after retirement desirable.

Idea #739
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Jackson Street Bridge, Atlanta. Photo by Joey Kyber on Unsplash

What If Amazon Had Chosen Atlanta? Implications on Community and Corporate Identity

Idea posted: May 2019
  • CSR & Governance

In considering Atlanta for its second headquarters, Amazon raised an issue that could impact other companies considering new locations: would socially liberal Amazon influence its community, or would the company itself be changed by its new conservative surroundings?

Idea #738
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How Competition Devolves Into Conflict Between Two People of Equal Status

Idea posted: April 2019
  • Leadership & Change
  • Learning & Behaviour

While competition between individuals is a fact of life in the world of business — people vying for that newly opened promotion, for example — a recent study explores the conditions that can turn healthy competition into dangerous conflict.

Idea #736
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Authentic Leaders Inspire Creativity, Organizational Citizenship and Performance

Idea posted: April 2019
  • Leadership & Change
  • Learning & Behaviour

A new study confirms that authentic leadership inspires creativity, organizational citizenship and individual performance. The study also explores how creativity and organizational citizenship explains the impact of authentic leadership on individual performance.

Idea #737
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Photo by Josh Hild on Unsplash

The World of Work in 2028: The Dilemma of Balancing Big vs. Small, Digital vs. Face-to-Face

Idea posted: March 2019
  • Strategy
  • Leadership & Change
  • Learning & Behaviour

A recent study exploring the world of work in 2028 based on today’s trends reveals the growing power of small vs. big, the vital importance of truly allowing mistakes (and not just talking about it) and the tension in communication strategies between the connection of face-to-face vs. the convenience of digital meetings.

Idea #735
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The Future of Work Calls for Human-Centric Leadership

Idea posted: March 2019
  • Leadership & Change
  • Learning & Behaviour

A study on the future of work identifies the new human-centric leadership capabilities and priorities required for success in the 2028 workplace.

Idea #734
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Why Are Disagreeable Men Being Rewarded for Being Disagreeable?

Idea posted: March 2019
  • CSR & Governance
  • Leadership & Change

Nice guys do finish last, according to a series of studies that show agreeable men earn significantly less and have less opportunity for advancement than disagreeable men. Agreeable women aren’t faced with the same backlash, supporting the assumption that agreeable men are being punished for not living up to their stereotypical gender roles. 

Idea #733
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Starry Night, Vincent Van Gogh,1889 (Courtesy: Museum of Modern Art, New York)

To Become a Creative Star, Collaborate with Stars

Idea posted: February 2019
  • Innovation & Entrepreneurship

A new study shows that while innovators benefit from all collaborations, collaborations with creative stars are more likely to lead to breakthrough innovations — and enable the innovator to emerge as a creative star in his or her own right.

Idea #732
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Illustration from the 1855 edition of La Fontaine's Fables

Fast-Slow Strategy-Making in Adaptive Organizations

Idea posted: February 2019
  • Strategy

An adaptive company uses a dynamic collaborative learning system to merge the ‘fast’ experience and insights from front-line operational managers with the ‘slow’ analytical reasoning of corporate strategists to chart the company’s best path to future success.

Idea #731
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The Giacometti room (Courtesy: The Louisiana Museum of Modern Art, Denmark)

Shades of Grey: The Nuances of Team Disengagement

Idea posted: February 2019
  • Leadership & Change

As leaders and organizations strive to increase engagement, new research shows different nuances to disengagement that undermine the engagement effort. Some teams are pseudo-engaged, with individuals behaving as if they’re engaged but only interested in their own welfare. Others are contented rather than being disgruntled, deciding they want to do the minimum and no more.

Idea #730
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The Emotional Challenge of Customer Service

Idea posted: January 2019
  • Learning & Behaviour

While high emotional intelligence helps people succeed in emotional labour jobs (where managing one’s emotions and the emotions of others is key), a variety of EI competencies are particularly important for customer service personnel.

Idea #726
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Immanuel Kant by unknown artist (Source: Wikimedia Commons)

Leadership Humility Is Contagious — Resulting in High Performance

Idea posted: January 2019
  • Leadership & Change

Leadership humility is contagious, resulting in a collective humility that focuses the leader’s group or organization around achieving high team performance.

Idea #728
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Photo by David Hurley on Unsplash

Gender Bias Against Women Leaders Is Higher Than We Think

Idea posted: January 2019
  • Strategy
  • CSR & Governance
  • Leadership & Change

While men are more prejudiced than women against women leaders, a new study demonstrates that when surveyed, women are less likely than men to admit their prejudice.

Idea #727
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Photo by Claudia Ramírez on Unsplash

Avoiding Toxic Workers Is More Profitable Than Hiring Superstars

Idea posted: January 2019
  • Leadership & Change

Avoiding a toxic worker enhances performance and costs less than replacing an average worker with a superstar — even if the superstar performs in the top 1% of employees.

Idea #729
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Spread Innovation Through Shared Leadership

Idea posted: January 2019
  • Creativity & Innovation
  • Innovation & Entrepreneurship

A new real-world study traces how shared leadership among managers and professionals can ensure that innovation diffuses more widely.

Idea #725
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(Source: Pexels)

Why Emotional Intelligence in Business Is Difficult

Idea posted: January 2019
  • Leadership & Change
  • Learning & Behaviour

A five-year in-depth evaluation of a new measuring tool for emotional intelligence (EI) called the Emotional Capital Report (ECR) proves the validity of the tool for measuring the emotional and social components of EI, while revealing some interesting nuances.

Idea #724
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David and Goliath, Guillaume Courtois, c.1650 (Courtesy: Capitoline Museums, Rome)

Why Goliaths and Davids Are Poor Network Partners

Idea posted: December 2018
  • Strategy
  • Innovation & Entrepreneurship
  • Leadership & Change

Can a Goliath company or business entity collaborate on equal terms with a network of Davids? A new case study shows that enforcing network rules might make such a collaboration an insurmountable management challenge. 

Idea #721
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Triple Portrait of Cardinal de Richelieu, Philippe de Champaigne, 1642 (Courtesy: National Gallery, London)

How Bringing Self to Work Inspires Ethical Behaviour

Idea posted: December 2018
  • Learning & Behaviour

People have different ‘selves’: the same person might be a politician, a grandparent, an avid golfer, and an aspiring novelist, for example. New research shows that if you believe that how you act in one self reflects who you are in all your selves — for example, being a ruthless politician makes you a ruthless person as a whole — you are less likely to commit immoral acts. This research offers new evidence that encouraging employees to bring their personal selves to work encourages moral behaviours and ethical decisions in the workplace.

Idea #722
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Less Competitive Pressure Leads to Less Innovation

Idea posted: December 2018
  • Strategy
  • Innovation & Entrepreneurship
  • Leadership & Change

Taking advantage of the suddenly reduced threat of hostile takeovers of Delaware-incorporated companies, two researchers demonstrate the significant reduction of innovation efforts when competitive pressure is eased. In short, less competition leads to less innovation.

Idea #723
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