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Older Workers Are Only Asking for a Little Flexibility

Idea posted: May 2019
  • CSR & Governance
  • Learning & Behaviour

Statistics consistently show older workers retiring rather than taking on part or full-time post-career jobs. A new study reveals that older workers want to continue working at least part-time and are willing to make wage concessions to do so; employers, however, are not offering acceptable work arrangements that make working after retirement desirable.

Idea #739
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New York from Liberty State Park, NJ, by DNK Photography, 2016 (Source: Wikimedia Commons)

CSR Benefits to Society from Private Companies Are Greater than from Public Companies

Idea posted: August 2017
  • CSR & Governance

Does Corporate Social Responsibility (CSR) benefit society? A new study based on exhaustive data reveals that while private company CSR commitments do benefit society, public company do not perform as well. 

Idea #666
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Reading Group Emotions Is Key to Transformational Leadership

Idea posted: May 2017
  • Leadership & Change
  • Learning & Behaviour

Transformational leaders can pick up on cues from a group that convey its emotions — a skill that is beyond the individual-based emotional intelligence.656

Idea #656
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Woman with Masks, Hermann Stenner, 1913 (Photo: Lempertz Auction House. Source: Wikimedia Commons)

Integrating Social Identities Spurs Creativity and Innovation

Idea posted: May 2017
  • Innovation & Entrepreneurship
  • Learning & Behaviour

Psychological bricolage enables people to combine knowledge from their different social identities to enhance their creativity and find innovative solutions.

 

 

Idea #657
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Sustainability-driven Hybrid Companies Challenge Business Dogma

Idea posted: April 2017
  • CSR & Governance

The corporate world has embraced sustainability, but without challenging the basic rules of competition and economic success. Hybrid companies that blur the lines between business and societal/environmental missions prove that these rules can, and should, be challenged.

Idea #650
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Paris Diving Exhibition January 12, 2015

Choosing the Right Innovation Partners

Idea posted: November 2016
  • Innovation & Entrepreneurship

New research describes how the most effective collaborative behaviour (i.e. the type of technology partner firms you decide to pursue) can depend on whether your industry emphasizes R&D and innovation — or whether it is more technologically stable. 

Idea #629
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How Creativity Starts With Respectful Engagement

Idea posted: January 2016
  • Innovation & Entrepreneurship
  • Leadership & Change

There are a wide variety of methodologies and concepts for developing individual and team creativity in organizations. New research, however, reveals the unexpected foundation of organizational creativity: respectful relationships.

Idea #578
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Illustration from Europa's fairy book, published by G. P. Putnam's & Sons, 1916 (Source: Wikimedia Commons)

How Best-Self Activation Launches Sustained Performance Improvement

Idea posted: November 2015
  • Leadership & Change
  • Learning & Behaviour

New research confirms that best-self activation — activating a mental representation of your best self — leads to short- and long-term improvement in performance. The research specifically highlights the positive emotional, physiological (e.g. resilience to stress), and cognitive impact of best-self activation.

Idea #565
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What Companies Learn from Customer Satisfaction Surveys

Idea posted: September 2015
  • Marketing

Are customer satisfaction surveys worth the trouble? Addressing and correcting for some of the core issues with customer satisfaction surveys — specifically, that they are based on perceived and not actual performance, and that there is a potential bias in the results based on who fills out the surveys — a new study confirms that they provide vital information for businesses, including the link between performance and customer behaviour.

Idea #543
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Two Big Black Hearts, Jim Dine, 1985, Bronze, courtesy deCordova Museum and Sculpture Park, Lincoln MA

Negotiate a Career with a Heart for You and Your Employees

Idea posted: November 2014
  • Strategy
  • Learning & Behaviour
  • Operations

A career with a heart goes beyond job satisfaction. It means being delighted with every job in your career. It’s waking up every morning excited to get to work. A career with a heart is a career that is self-directed, generates positive emotions and is integrated with overall life of the individual. Developing such a career takes hard work — and is built on a series of mindful negotiations. 

Idea #460
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Shanghai Xin Tian Di, photo by Motohiko Tokuriki, 2010 (Source: Wikimedia Commons)

Why Increasing Demand Is Not Always the Answer to New Competition

Idea posted: October 2014
  • Strategy
  • Marketing

Faced with a new competitor in the market, an incumbent company is usually expected to respond by investing more into its products to offer products that will please more customers. However, new research shows that a higher product investment in response to competition is not necessarily the best answer. The reason: new entrants may change the incumbent’s return on investment trade-off.

Idea #450
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Ways to Encourage Employees to Help Each Other

Idea posted: September 2014
  • Strategy
  • CSR & Governance
  • Leadership & Change
  • Learning & Behaviour

A cooperative culture featuring generous employees helping each other is a key success factor for innovative and effective organizations. The two mechanisms for such generosity is the pay-it-forward approach, where someone who has been helped helps another person, and reputation rewarding, in which employees with a reputation for helping others are rewarded with help when they need it. New research from the University of Michigan’s Ross School of Business shows that both mechanisms are effective, but paying it forward will have a longer lasting impact on the organization

Idea #435
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Projected thickness of Arctic Ice over 100 year timespan (Source: Wikimedia Commons)

Strategies Companies Are Using to Mitigate and Adapt to Climate Change

Idea posted: June 2014
  • Strategy
  • CSR & Governance
  • Operations

Climate change is real and major companies are already developing and implementing detailed strategies to reduce their impact on the environment, reduce their vulnerability to the extreme weather caused by climate change, and anticipate or even lead climate change-related market developments, including significant public policy changes now on the horizon.

Idea #406
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George Washington and the cherry tree. A lithograph by John C. McRae, 1867, after a painting by G. G. White

How to Limit Ambiguity of Responsibility and Learn from Failure

Idea posted: June 2014
  • Leadership & Change
  • Learning & Behaviour

Failed experiences are not always a bad thing; they can be sources of learning, and improved performance. However, individuals do not always learn from failure. Whether they attribute that failure internally or externally has a role to play in their learning, and an additional factor is how ambiguous their responsibility for that task was. This Idea explores these factors and more.

Idea #396
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Why Women, Particularly Mothers, Miss Out on Mentors and Networking

Idea posted: May 2014
  • CSR & Governance
  • Leadership & Change
  • Learning & Behaviour

Mentorship can overcome the barriers to leadership positions for women. Even with mentors, however, women, especially those with children, face continued resistance in personal development, included limited access to the networking opportunities so vital to a leadership career.

Idea #376
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Can a Leader Be Too Ethical?

Idea posted: May 2014
  • CSR & Governance
  • Leadership & Change
  • Learning & Behaviour

Ethical leadership reduces the risks of antisocial and selfish employee behaviour and encourages the kind of ‘pro-social’ behaviours that create value and promote the collective interest. There could, however, be a point at which it is counterproductive. Recent research suggests that leaders demonstrating particularly high ethical standards can weaken the psychological contract with employees through perceived ‘moral reproach’.

Idea #377
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Building a Brand Image Across Multiple Countries

Idea posted: April 2014
  • Marketing

Multi-country brands should position themselves consistently across markets only on image attributes that are very important in all of the various countries. For example, brand image attributes related to benevolence or self-direction, which are valued highly in most countries, can be used consistently. Better to be inconsistent (used in certain markets only) with a divisive value such as hedonism or power.

Idea #372
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Tragedy and Comedy, a mosaic from the Baths of Decius on the Aventine Hill, Rome, now in the Capitoline Museum, Rome (Source: Wikipedia Commons)

How Showing Emotions Builds Individual and Team Resilience

Idea posted: February 2014
  • Leadership & Change
  • Learning & Behaviour

Individuals who have a close relationship and teams that are built on trust are more likely to have the resilience to bounce back from setbacks. New research shows that ‘emotional carrying capacity’ — that is, the freedom to constructively express more emotions, both positive and negative — is the mechanism through which closeness and trust builds this resilience.

Idea #327
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The Boyhood of Raleigh 1870, Sir John Everett Millais, The Tate Gallery , London

Storytelling for Entrepreneurial Endeavour

Idea posted: February 2014
  • Finance
  • Innovation & Entrepreneurship
  • Learning & Behaviour

Good stories can increase legitimacy and persuade investors and valued employees to commit to your organization. At the same time, an inauthentic story could be worse than none at all. In this Idea, six strategies that executives can employ to create, refine and deliver their stories are outlined. Read on to learn more.

Idea #324
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If the Price is Right: Charging for Online Content

Idea posted: September 2013
  • Strategy
  • Marketing

Publishers and media owners who provide sought-after online content can profit financially by charging for it – rather than relying on declining online advertising revenues. But it is crucial how a fee-based charging structure is implemented: charge too little and you are missing out on valuable subscription revenue; but charge too much – or for the wrong content – and you will lose viewers, further undermining advertising revenues. The key is for media companies to take a flexible approach, charging optimal fees for selected content

Idea #224
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Participants in the 2008 World Wide Knit Day. Knitters learnt about this event from Ravelry.com, an online community for knitters (Source:Wikipedia Commons)

Social Dollars and Online Customer Communities

Idea posted: September 2013
  • Marketing

Many companies have now launched brand-specific online communities. Using data from a specific retailer, a research team from University of Michigan’s Ross School of Business and Wilfrid Laurier University sought to measure the actual revenues generated by an online community — also known as ‘social dollars’. Their findings confirm the effectiveness and profitability of online communities. Nearly 20% of the revenue from community customers in their research could be traced to their joining the community. Social dollars also persisted over time — the spending was not a temporary spike due

Idea #206
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William Mark Felt, Sr. (1913-2008), A.K.A. ‘Deep Throat’. Felt, a former associated director of the FBI supplied Washington Post reporters Woodward and Bernstein with enough insider information to take down President Nixon after the Watergate scandal. (Source: CBS News)

Blowing the Whistle on Unethical Conduct: It Takes a Village

Idea posted: August 2013
  • CSR & Governance
  • Finance
  • Leadership & Change
  • Learning & Behaviour
  • Operations

Employees who want to report wrongdoing must overcome two fears: the fear of retaliation and the fear of futility (the fear of risking the enmity of boss and co-workers for nothing, because nothing is done). New research on whistleblowers confirms that the boss sets the initial ethical tone for the organization or unit, but also demonstrates that co-workers play an important role in either supporting or discouraging whistleblowing. The research shows that the interaction of the two factors — boss attitude and co-workers attitude — impacts an employee’s fear of retaliation. If either the

Idea #193
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Twitter- 1000 Words / Shutterstock.com

How Twitter Levels the Information Dissemination Playing Field

Idea posted: May 2013
  • Strategy
  • Finance
  • Innovation & Entrepreneurship
  • Marketing

All businesses want to increase their visibility, but for small businesses this is even more of a concern. Could Twitter be the key to getting your firm noticed by investors? According to new research, small businesses that use Twitter to communicate with investors may experience an increase in the demand at market value of their stocks, helping to level the playing field between them and larger firms.

Idea #140
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ENRON's Kenneth Lay CEO and Jeffery Skilling CFO, The Houston Chronicle

CEO Connectedness Can Facilitate Fraud

Idea posted: April 2013
  • CSR & Governance
  • Leadership & Change
  • Learning & Behaviour

CEOs have not only explicit legal authority but also substantial ‘soft’ influence (based on relationships, for example) over what happens in the company. This influence extends to wrongdoing, as revealed in new research by University of Michigan Ross School of Business finance professor E. Han Kim and University of Michigan Law School professor Vikramaditya Khanna. According to Kim and Khanna, CEOs who appoint their top lieutenants (thus increasing their soft influence) are more likely to commit fraud. Their research also shows that fraud is less likely to be discovered when CEOs are ‘

Idea #128
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Hillary and Tenzing conquer Everest, 1953

Virtuousness: Beyond Mere Ethical Leadership

Idea posted: February 2013
  • Leadership & Change
  • Learning & Behaviour

Responsible leadership is often thought of as ethical leadership – and indeed it should be. Virtuousness is an important and powerful second aspect of responsible leadership that has sometimes been ignored. Unlike ethics, virtuousness in the leadership context leads to two important outcomes: a fixed point for coping with change, and organizational benefits that may otherwise have never been achieved.

Idea #031
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Running Along the Beach, Joaquin Sorolla, 1908 (Source: Wikipaintings)

Vitality, Learning and Sustainable Performance

Idea posted: February 2013
  • Leadership & Change
  • Learning & Behaviour

Happy employees produce more than unhappy ones; they show up at work routinely, they are less likely to quit, they go above and beyond the call of duty, and they attract people who are just as committed to the job as they are. This Idea looks at what steps we can take as managers to help employees thrive at work, to be a happy and consistently high-performing workforce that is more loyal and more productive for the organization. 

Idea #024
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WH Situation Room, 2010 (Source: Wikimedia)

Crisis As Opportunity: Leadership, Change and Renewal

Idea posted: January 2013
  • Leadership & Change
  • Learning & Behaviour

Arguably the greatest gift we can glean from a crisis is an improvement in our ability to see the next one coming, to prevent it coming if possible, and to lead our organization successfully through that next crisis situation. We learn Crisis Leadership. This is essential: crises are inevitable. Similarly, there are essential characteristics and skills required to navigate them, and to ensure your organization not only survives but emerges from the crisis better off.

Idea #078
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Abstract image of human heads

Adaptive Leadership: Leading and Following

Idea posted: January 2013
  • Leadership & Change
  • Learning & Behaviour

This new approach sees leadership as a socially complex and ‘adaptive’ process that is not constrained by traditional hierarchies and is thus very suited to modern progressive ways of working. Recurring patterns of leading and following interactions produce emergent leader-follower identities, relationships and social structures, which enables groups to evolve dynamically. This ‘adaptive leadership theory’ offers a basis for re-examining traditional theories that focus instead on, for example, individualistic or hierarchical views of leadership.

Idea #066
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