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How Competition Devolves Into Conflict Between Two People of Equal Status

Idea posted: April 2019
  • Leadership & Change
  • Learning & Behaviour

While competition between individuals is a fact of life in the world of business — people vying for that newly opened promotion, for example — a recent study explores the conditions that can turn healthy competition into dangerous conflict.

Idea #736
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Starry Night, Vincent Van Gogh,1889 (Courtesy: Museum of Modern Art, New York)

To Become a Creative Star, Collaborate with Stars

Idea posted: February 2019
  • Innovation & Entrepreneurship

A new study shows that while innovators benefit from all collaborations, collaborations with creative stars are more likely to lead to breakthrough innovations — and enable the innovator to emerge as a creative star in his or her own right.

Idea #732
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Photo by Ayo Ogunseinde on Unsplash

Why Self-Confident Women Have Less Influence than Self-Confident Men

Idea posted: October 2017
  • CSR & Governance
  • Leadership & Change
  • Learning & Behaviour

A new study shows that the appearance of self-confidence resulting from high performance gives men greater influence in their organizations. The same is not true for women, who in addition to appearing self-confident must also demonstrate active concern and support for others. 

Idea #675
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Source: Pixabay

How to Create Shared Value for the Firm and Society

Idea posted: August 2017
  • CSR & Governance

The new Creating Shared Value (CSV) mandate that calls for business to focus on both making profits and helping society is criticized as naïve wishful thinking. The interface of business and society is not always win-win. An international team of academics answers the critics with a CSV+ framework that covers all situations — even the win-lose or lose-win ones.

Idea #663
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Minority superhero, State Dept./Doug Thompson (Source: Wikimedia Commons)

How 'Power Recall' Is an Effective Technique When Easy

Idea posted: July 2017
  • Learning & Behaviour

Recalling a past experience of power does not always have the intended effect of making people feel more powerful. A new study indicates that the effort required to recall the power episode may be the reason this technique can fail. 

Idea #662
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Brave New Workplace

Three Generations of Young Professionals Reshape the Workplace

Idea posted: March 2017
  • Leadership & Change
  • Learning & Behaviour
Institutions: INSEAD

Three generations of young professionals and emerging workers — Gen X reaching the higher levels, Gen Y bringing their focus on purpose and cause, and Gen Z just breaking in — create both challenges and opportunities for the 21st century workplace.

Idea #646
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Millennials 6: Attitudes Differ Based on Age and Gender — Sometimes

Idea posted: October 2015
  • Leadership & Change
  • Learning & Behaviour
Institutions: INSEAD

A global survey of Millennials from around the world looks at the impact of age and gender on attitudes related to issues such as work-life balance, greatest fears, and retirement. (Editor’s Note: This article is based on Part 6 of the survey.)

Idea #560
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Millennials 5: Attitudes and Aspirations in Different Regions of the World

Idea posted: October 2015
  • Leadership & Change
  • Learning & Behaviour
Institutions: INSEAD

Millennials, poised to become the biggest generation in the workforce and the leaders of tomorrow, are less homogenous in attitudes and aspirations than commonly believed. A global survey of Millennials highlights the differences among this generation in the different regions of the world, and even with different countries in those regions. (Editor's Note: this article is based on Part 5 of the survey.)

Idea #559
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The Unexpected Creative Effect of Sarcasm

Idea posted: September 2015
  • Innovation & Entrepreneurship
  • Leadership & Change
  • Learning & Behaviour

Sarcasm in the workplace may not be as destructive as once thought. New research shows that expressing or receiving sarcasm can spark creativity through abstract thinking — especially if the sarcasm is directed at or received from a trusted person

Idea #550
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Millennials 4: Value Work-Life Balance But Are Willing to Work Hard for Their Careers

Idea posted: July 2015
  • CSR & Governance
  • Leadership & Change
  • Learning & Behaviour
Institutions: INSEAD

Stereotypes about Millennials can oversimplify nuances, especially if preferences among different regions of the world are not taken into account. A new global survey of Millennials shows that work-life balance is important, but Millennials are still willing to work hard to advance their careers or achieve leadership roles. (Editor’s Note: This article is based on Part 4 of the survey.)

Idea #533
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Millennials 3: Who and What Influences Career Choices?

Idea posted: June 2015
  • CSR & Governance
  • Learning & Behaviour
Institutions: INSEAD

According to the stereotype of Millennials, social media, friends, and family are the most important influences on career choices. A survey of 16,000 Millennials around the world discounts the stereotype. Millennials are finding opportunities and making choices on their own, without leaning on parents, friends or social media friends. (Editor’s note: This article is based on Part 3 of the survey.)

Idea #522
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Millennials 1: A Diverse Generation Often Misunderstood

Idea posted: May 2015
  • CSR & Governance
  • Leadership & Change
  • Learning & Behaviour
Institutions: INSEAD

A new study of Millennials across the globe confirms some common assumptions about this generation while proving other stereotypes wrong. The most important lesson, however, is the heterogeneity of this generation, which is overlooked by employers. (Editor's Note: this article is based on Part 2 of the survey.)

Idea #515
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Millennials 2: Concerned about Opportunities for Growth and Quality of Life

Idea posted: May 2015
  • Strategy
  • CSR & Governance
  • Leadership & Change
  • Learning & Behaviour
Institutions: INSEAD

A new global survey shows Millennials from different regions of the world have different fears about their work lives. On average, the number one fear was getting stuck in a job with no development opportunities. In Latin America, however, the fear of not realizing their career goals dominated, while North Americans feared working too much most of all. (Editor's Note: This article is based on Part 2 of the survey)  

Idea #516
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Edward Lloyd's Coffee House, where Lloyd's List was originally published in the 17th century (Source: Wikimedia Commons)

Constructive Networking: The Strategies of Players and Purists

Idea posted: February 2015
  • Leadership & Change
  • Learning & Behaviour
Institutions: INSEAD, ESCP

Research and experience tells us that networking improves individual and organizational performance. But how does it work and what dynamics are at play? This research helps us understand the strategies individuals use to build networks and uses specifics about individual’s attitudes, behaviours, and position to identify three networking archetypes - Devoted Players, Purists, and Selective Players. Understanding these archetypes can help organizations encourage constructive networking.

Idea #485
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'Envy' a detail from the 'Table of the Seven Deadly Sins' by Hieronymus Bosch, c.1485, Museo del Prado, Madrid

Turn Employee Envy into a Tool for Personal Development

Idea posted: August 2014
  • Learning & Behaviour
Institutions: INSEAD

Driven by envy — often as a result of misguided performance appraisal systems — employees focus more on undermining their colleagues’ success than beating the firm’s competition. Sensitive management of envy, however, can turn this negative energy into a force for good. 

Idea #424
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Foreign Acquisitions: The Path to Better Productivity at Home?

Idea posted: June 2014
  • Strategy
  • Operations

Cross-border acquisitions can be risky and complex but they can also create value and improve productivity in the long term. Much depends on the professional ‘ecosystem’ offered by the host country — and on the acquirer’s willingness to make complementary capital investments at home.

Idea #409
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Robert Maxwell, media tycoon and owner of Mirror Group Newspapers, 1991 in London. Maxwell died in November 1991 (Copyright: Shutterstock)

The Curse of the Narcissistic CEO

Idea posted: June 2014
  • Strategy
  • CSR & Governance
  • Leadership & Change
  • Learning & Behaviour

In theory, strategic decision-making is a democratic process in which the knowledge and previous experience of all executives is brought to bear. In practice, it doesn’t always work that way. A recent study finds that more narcissistic CEOs fail to pool knowledge effectively, putting themselves and their own experiences first. This underlines the importance of checks and balances on CEO power.

Idea #404
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Walkie talkie. Image from World War II US Signals Corps' manual (Source: Wikimedia Commons)

How to Lead Virtual Teams

Idea posted: May 2014
  • Strategy
  • Leadership & Change
  • Learning & Behaviour
Institutions: INSEAD

Virtual teams, groups of diverse and geographically dispersed people communicating mainly by technology, pose challenges for companies. They can deliver superior performance and become an important source of value creation, but they demand a new management and leadership approach. Organizations that apply the ‘rules’ for classic or traditional teams will be disappointed.

Idea #384
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Dinamismo di Treno Nave Aereo, 1929, by Italian futurist painter Giulio D'Anna (Source: Wikimedia Commons)

Why Inferior Innovations Often Beat the Best

Idea posted: April 2014
  • Strategy
  • Innovation & Entrepreneurship
  • Learning & Behaviour

In theory, companies base decisions on whether or not to buy a new technology on an objective assessment of its merits and demerits. In practice, however, it doesn’t always work that way. Random events and ‘copy-cat’ behaviours among competitors play a significant role in the spread of innovation.

Idea #369
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Why books are always better than movies? An image made by Massimo Barbieri using the free software Gimp, 2009 (Source: Wikimedia Commons)

Understanding Dreams: A New Tool for the Executive Coach?

Idea posted: April 2014
  • CSR & Governance
  • Learning & Behaviour
Institutions: INSEAD

Dreams can provide powerful clues to someone’s mental and emotional state. They can also be a ‘path’ to conflict resolution and problem-solving, helping people confront deep-seated fears and concerns. Dream recall can, therefore, be an important part of executive and leadership coaching.

Idea #371
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Mortality: The Ultimate Motivator

Idea posted: April 2014
  • CSR & Governance
  • Leadership & Change
  • Learning & Behaviour
Institutions: INSEAD

Existing management theories fail to provide the complete picture on employee motivation. To understand what drives us as human beings you have to understand a range of complex psychological factors — including fear of death and denial of our own mortality. Death is a powerful ‘stealth motivator’ that leads to defensive and avoidance strategies in the workplace. 

Idea #365
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Dr. Manmohan Singh in 1994, when finance minister. He subsequently became Prime Minister of India (Source: Wikimedia Commons)

Modernizing without Westernizing: Social Ties and Indian Business

Idea posted: March 2014
  • Strategy
  • Finance
  • Marketing
  • Operations

The modernization of India’s economy, begun in the early 1990s when Manmohan Singh, then finance minister, introduced a series of reforms, has not reversed centuries-old traditions. Personal affiliations and kinship ties, long the bedrock of Indian society, continue to exert a powerful influence in the financial sector. India’s economy has been liberalized — but not, necessarily, Westernized.

Idea #341
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Multiculturalism by Monisha Pushparaj (Source: Wikimedia Commons)

Multicultural Experience: Better Performance, Better Job Prospects

Idea posted: March 2014
  • CSR & Governance
  • Learning & Behaviour
  • Operations

The ability to process complex information and synthesize opposing ideas is associated with creativity and, by extension, increased professional opportunities and better job prospects. A multicultural environment can help build it — but only if people engage psychologically with others. The capacity to ‘integrate’ differing perspectives comes from interaction not observation.

Idea #340
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The Voyage of St. Brendan the Navigator, according to legend this famed traveller reached North America between 512 and 530 AD

How Travelling Abroad Builds Trust and Tolerance

Idea posted: March 2014
  • CSR & Governance
  • Learning & Behaviour
  • Operations

The idea that travel can be important for personal development and ‘growth’ is well established. Spending time overseas can ‘broaden the mind’ — not only by increasing knowledge but also by reducing xenophobia. The maximum benefits, however, might depend on breadth as well as depth of experience. Recent empirical research finds a causal link between the ability to trust and accept others and exposure to a diverse range of ‘out groups’.

Idea #335
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St. Augustine Departing for Milan, detail from a fresco in the apsidal chapel, Sant'Agostino, San Gimignano, by Benozzo Gozzoli, 1464-65

How to Keep Clients When a Linchpin Leaves

Idea posted: February 2014
  • Strategy
  • CSR & Governance
  • Leadership & Change
  • Marketing
Institutions: INSEAD

Losing clients can be a serious risk when a key member of staff leaves, particularly in the creative and professional-services industries. Including non-compete clauses in employee contracts has, so far at least, proved an ineffective mitigation strategy. Is ‘multiplexity’ — increasing the number of ‘human ties’ between client and company — the ‘optimal’ solution? Only, finds new research, in certain circumstances.

Idea #330
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The Steben Twins, famous trapeze artists and innovators of the feet-to-feet catching technique (Source: Wikimedia Commons)

Innovation Partnerships — Loosely or Tightly Coupled?

Idea posted: February 2014
  • Strategy
  • Innovation & Entrepreneurship

‘Loosely coupled’ research partnerships — in which the flow of new ideas and new knowledge tends to be one-way — are often considered the ‘poor relation’ in the quest for innovation. They can, however, be just as successful as ‘tightly coupled’ and more reciprocal alternatives. Much depends on the conditions at the ‘in-sourcing’ company. 

Idea #329
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The Triangle Shirtwaist Factory fire in New York City on March 25, 1911, detail from a commemorative mural by Ernest Fiene, 1938–40, at the High School of Fashion Industries, New York

Supply Chain Networks and CSR Sourcing

Idea posted: February 2014
  • CSR & Governance
  • Operations

Building long-term relationships with select suppliers is seen as the way to reduce the risks of socially irresponsible sourcing and, by extension, damage to a company’s brand or reputation. It is not, however, a ‘magic’ solution to the problem of ‘rogue’ elements in the supply chain. New research finds that the success of ‘relational sourcing’ is directly linked to the structure of the supplier network — and that the ‘optimal’ structure varies by company and product category.

Idea #316
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Ideas, Implementation and the Learning Organization

Idea posted: January 2014
  • Strategy
  • Innovation & Entrepreneurship
  • Learning & Behaviour

Employee deviation from official strategy can result in discoveries and innovations that increase profits. It’s not always to be actively encouraged, though. Employees who try to implement the ideas of management — and provide feedback on what works and what doesn’t — can better serve the interests of the organization in the long term.

Idea #314
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Oilholics Anonymous Club. Allegory of the oil corruption

Reflective Leadership to Counter Corruption in Emerging Markets

Idea posted: January 2014
  • CSR & Governance
  • Leadership & Change
  • Marketing
  • Operations

Corruption remains a major obstacle to doing business in rapidly developing countries such as China, India, Brazil, Indonesia and Russia. It destroys value, distorts markets and encourages executives to work in their own rather than shareholders’ and stakeholders’ interests. Solving the problem depends on a new approach from companies: ‘reflective leadership’.

Idea #307
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Chery A1 - service/repair shop in Ukraine (Source: Wikipedia Commons)

Reasons for Product Recalls: Safety on the Line

Idea posted: December 2013
  • Strategy
  • CSR & Governance
  • Operations

Product recall is an increasingly common problem for manufacturing industries. But its causes are rarely researched. Most studies concentrate on its effects. The  financial impact of withdrawing a product from sale has been examined in detail; the PR ‘fall-out’ much discussed. This Idea shifts the emphasis to the ‘plant-level drivers’ of recalls — and reveals the ‘systematic’ and operational reasons for quality-control failure and serious product flaws.

Idea #285
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